My iPod had a problem, so apple give me a new one and i can´t use the backup of my iPod that had a problem, what can i do ?

I had a problem with my iPod, so because of that apple gave me a new one. So i want to get all my infomation back using the bachup of icloud, but when i put in the iPod use a backup of icloud it said that there is no backup and in iTunes didn´t apear. What can i do ?

That's the problem. You can't restore a device to a backup made on a device that was running a higher iOS version than the device being restored. You'll first have to update the replacement to iOS 6, then go to Settings>General>Reset and tap Erase All Content and Settings, go back through the setup screens again and when given the option select Restore From iCloud Backup. Your backup should now be available to restore to.

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I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?

I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

HT4623 i can no longer access Safari. It's not the phone because Apple just sent a new one and it still does not work. I use the same computer to sync my ipodtouch5 and it has Safari. My iphone4 does not. What is the problem?

I can no longer access Safari. It's not the phone because Apple just sent a new one and it (Safari) still does not work. I use the same computer to sync my ipodtouch5 and Safari is operable. However, Safari on my iphone is not. What is the problem?

That is the way it works. It designed to do that.
In addition to everything else you have to this other person's computer you would have to move your complete iTunes library over also. Only then will it recognize youriTouch.
Allan

My iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

my iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

To charmainesabanal
See your Other post...
https://discussions.apple.com/message/20604805#20604805

I lost my iphone 4. So will apple give me a new one for free??

I lost my iphone 4. So will apple give me a new one for free??

Mauricr161 wrote:
Yes it does
No, it does not.
3rd party insurance may cover loss but AppleCare warrranty does not.

HT4484 i used to have an app store and lost it and i created a new one and i can not update the iphoto app because it was updated with the old account, is there a solution for this problem?

i used to have an app store and lost it and i created a new one and i can not update the iphoto app on my macbook pro because it was updated with the old account, is there a solution for this problem?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year

Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year can I do this? How can I do this? And for crying out loud how do you get to talk directly to a customer service representative?

Which version of photoshop elements and operating system?
Perhaps one of these is it:
(under Downloads for older versions)
Download and Installation Help

I dropped my ipod touch 4 apple give me a new one under warrenty?

I got an ipod touch 4th gen for christmas and its brand new. about a week ago i dropped it from about 4-5 feet. the glass shatterd and half of the lights on the screen dont work. everything is fine everything works on the ipod but at midway on the ipod screen it doesnt work. you can slide the bar and open the apps you just cant see them. the broken half of the screen is all white lights and its like the lights arnt working on that half of the screen but every thing else is working! will apple replace it with a small amount of charge or no charge?? help. is trading it in to buy a refurbished ipod worth it or could i get a replaced one because its really new and only 2-3 months old help me please?!file:///Users/angelahughes/Desktop/IMG_0042.JPG

The warranty does not cover accidental damage, loss or theft. It is a warranty, not an insurance policy. You may be eligible for an out of warranty replacement at your cost - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

I have an older generation of Ipod and I am trying to upload all my songs from my old Ipod to my new Itunes account. How can I change my old Apple ID to my new one so I can keep all my songs without having to buy or hunt for them all over again?

Please help I am having the hardest time trying to get all my songs on to one account to make my life easier, but my Ipod is registered under an old apple account and I want to change it so all my old songs go onto my new apple ID. Any suggestions, please help?

Sorry meffie, you cannot transfer purchases from one Apple ID to another. Are the songs under the old ID all purchased via iTunes?
If so, then sign onto the iTunes on the computer with your old ID and Authorize the computer for that Apple ID: Store on the top menu, then click on Authorize This Computer.
Once it is Authorized, you can then go to the iTunes Store and under Quick Links on the right-hand side, click on Purchased. Then click on Music, Songs, Not In this Library, and you should be able to see all of your purchased music, which you can download to your iTunes library individually by clicking on the cloud next to the song, or you can click on Download All at the bottom of the screen to download all of the tunes.
Cheers,
GB

So I have iPhone 5s 32gb it's bent would Apple give me a new one?if I have apple warranty?

I have a iPhone 5s 32gb bent would Apple give me a nother iPhone 5s?if I have Apple warranty?

No Apple 12 month warranty does not cover user damage the out of warranty exchange price is $269+tax in US
If you have AppleCare + the one of your two lives will cost $79+tax exchange in US

If I cracked my iphone 4 will apple give me a new one for $200

I dropped my iPhone 4, with a bumper on it, and the front cracked to ****. The phone still works perfectly and everything. I know warranties dont cover those kind of damages and neither does apple care which I have. I have heard I can get a new or refubished one for 200 dollars if I take it to an apple store. This blows but I will pay the 200 if this is true.

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Are the any possibilities in any country of the world recover photos from IPad Air which suddenly became uncervicable without any reason. In Local Iport office I was told they will give me a new one with a guarantee? But my backup is not full.Thank u

Good Evening! A few days ago my IPad air was working perfectly as always. In the evening I went home and when I opened the cover to swith it on I realised it doesn't work. I tried to energize the battery but got no response. I tried to make a hard reset but also it didn't help. I connected it to my PC with ITunes but it didn't see my IPad. I went to IPort office of my city, they looked, and told they will send me a new one because I still have a guarantee (my device was about 6 months). I had used ICloud but It happened so that the backup is not full and I have lost many very important for me photos of my family. ITunes copy wasn't full also. If anybody knows any Apple service in any city of the world please give me advice where to go to recover data from memory of my device. I understand it's my fault, I didnt properly take care of backup copy and also understand that the answer on my quetion is close to 100 percent negative, and such a companies probably don't exist. But will be really grateful for any advice. Thank you!

First of all: Your iPhone "present" was most likely hacked/jailbroken. The update you did bricked it and it is now useless. Apple will not repair this.
Second: The warranty is usually only valid for the country it was purchased in. Check before you buy.
Third: You can set English as default language on the iPhone . iPhone supports a myriad of diffrent languages. If you buy it Poland it doesnt matter.

HT4910 iCloud won't let me erase my previous backups because it says its being used by another iPhone? the apple store recently replaced my old iPhone with a new one, and I want to delete the old backup, how will i do this if its still syncing to my old i

this is the error it gives me :/ how will i go about deleting my old iphone if i dont have it??

This should clear up on its own and allow you to delete the account, however it can take 3-5 days before this happens.

HT1386 I synced my old ipod with my new one, and all of my photos were deleted. I really want them back. What can I do?

I really want my pictures back!!!

You need to restore the iPod from the backup of the old one. The will restore photos taken by or saved to the iPod. If the photos were synced to the iPod those have to be synced to the iPod since they are not included in the iPod backup that iTunes makes.

Ive lost my apple ID for my ipod, now i have an iphone and i want to use the same apple ID for both can someone tell me how to do this

I have lost my apple ID for my ipod, now ive got a new iphone and i want to use the same ID for both, can anyone one tell me how to do this? ( i no my ID for the iphone)

Just use the same ID.
These may alos help:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

My iPod had a problem, so apple give me a new one and i can´t use the backup of my iPod that had a problem, what can i do ?

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