My iPod had full charge and suddenly cut out, now it wont turn on, iTunes wont connect either, any advice?

Hey everyone, right, i was recently using my iPod touch 4th gen (which had been on charge for about 5 hours), i took a quick 2 minute break and got back to find the screen blank, now the iPod wont turn on. I have tried connecting it to iTunes but it doesnt even connect. I havent got any jailbreaking software on there although i havent updated the software in a while. Any advice?

- See if resetting the iPod will eithr bring it to life or asllow itunes to see the iPod so you can restore the iPod via iTunes
- Next see if placing the iPod in recovery mode will allow it to be restored.. For recovry mode see:
iPhone and iPod touch: Unable to update or restore
- Last, make an appontment at the Genius Bar of an Apple store since you likely have a hardware problem.

Similar Messages

  • I have a bad idea I might of blown up mu iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(

    I have a bad idea I might of blown up my iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(
    Would be very grateful if someone could get back to me
    Thank you very much

    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?

    My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod touch doesnt charge and isn't recognized by itunes.

    Well my ipod touch doesnt charge and isnt recognized by itunes. It all started one day it ran out of battery and shutdown, I conected it and it started charging with the red battery screen then in started(booted) and it stoped charging, when I conect it to a pc itunes doesnt recognize it.

    Try here:
    iOS: Not responding or does not turn on

  • My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock.

    My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock, only through the iPod's internal speaker. Help please!

    Have you tried resetting both the iPod and dock? To reset the iPod, press and hold the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    To reset the dock, unplug it and plug it back in.
    B-rock

  • I cannot get more than 12 to 14 hours out of a full charge, and with a new battery.  Is the phone dying?

    I cannot get more than 12 to 14 hours out of a full charge, and with a new battery.  The battery has been charged at least a dozen times, so I know it's at full charge.  Is the phone dying?

    Do a Li-ion battery rebuild. Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your phone and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate your battery problem.

  • HT1688 my phone was fully charged and suddenly shut off but wont turn back on

    my phone was fully charged and suddenly shut down and wont turn back on

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • Ipod mini ac charger and ipod nano

    Nice and easy but i could not find the same exact question elsewhere.
    I have an ipod mini that has battery problems, i have just received a new nano and noticed that it does not have an AC charger. Now, the question is, will my ipod mini ac charger and the firewire cable charge my new nano or do i have to go and spend 20 quid on another ac charger, and i'll be mighty hacked off if i do.

    Cheers mate. Yeah i figured on the usb sync thing just wanted to make sure i wasnt gonna blow up my nano with the Mini ac charger.
    Thanks again,
    Ian.

  • HT1476 My iPod isn't charging and it isn't the USB cord !

    MY iPod isn't charging and I know it's not the charger cause I just bought a new one what do I do

    Hi Kooool-aidd,
    You might want to check to see if the outlet is wired correctly, or maybe try a different outlet. Also, are you sure that your charger is supported by the iPod that you're trying to charge?
    See this article and this article by Apple.
    Hope this helps,
    O.C.
    P.S. What kind of error message are you getting on your iPod?

  • Iphone was dead when i woke up, wont start or charge and suddenly started after 10 minutes.

    Iphone was dead when i woke up, wont start or charge and suddenly started after 10 minutes.

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should restart. This can take up to 20 seconds.

  • I have and ipod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    i have an iPod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My phone was fully charged and suddenly shut down and wont turn back on  iPhone 4

    my phone was fully charged and suddenly shut down and wont turn back on
    iPhone 4

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • No broadband for days after suddenly cutting out l...

    Hi all,
    I'm hoping you can help me with a very frustrating issue I am facing. On Friday 13th Jan, at 1pm and without warning, my BT broadband connection died and has not yet come back (so 4 days and counting).
    I am an IT technician by trade and normally I am able to resolve any issues with these things myself. However, this time I exhausted all options (filters, lines, different router etc) and had to call BT's (not very good) offshore call centre, who use their wonderful training to read through a script asking me if the power is on
    Anyway, long story short, my Fault was logged but nothing done. So I called back on Saturday, same script (even though I've been through it already...) and at the end of the call he says he'll escalate and next level support will call me on Sunday morning - apparently he had booked me in for a callback between 9 - 11am. And you can guess what happened - nothing, no phone call, nada.
    So again I have to call the wonderful offshore call centre and go through the bl**dy script AGAIN. I've done it I tell him, but "Sorry Sir I must check these few things" **bleep** it. I'm losing my rag here and i am a very calm person by nature.
    They have no idea what's wrong with my broadband. I tell them it was working on Friday 1pm then it suddenly cut out. Days later it's still not back, so there is a problem and I know it's not in my house.
    My friends down the street have broadband with Zen and Plusnet and their connection is fine. So all otehr ISPs are working OK in our area.
    My neighbour is with BT Broadband, like me, and his connection is also dead!
    So the problem is not in my house! Even then they're sending an engineer down ...I expect he won't turn up though, but even if he does I can't imagine what he'll do in my house, because I'm fairly certain the problem is not there.
    No communication to tell us what's wrong, or that BT are aware of the problem and working on it and will have my broadband back on x date etc.  No record of it on BT's Service Status page or on 0800 169 0199. I can't believe how poor their service is. When I moved to BT I thought I was paying more for a better service, for a one-stop-shop that wouldn't let me down. I wish I'd done my research properly!
    What can I do to get my broadband back?
    Can I cancel my contract mid-term and move to another ISP which is working in my area?
    Please help, I'm so **bleep** stressed over this as it's preventing my wife and I from being able to work at home.
    Just for information, I'm in post code area TW19.

    welcome to the forum
    this is a customer help customer forum and the only people who can help you are the forum mods who are the only BT employees.
    as you have checked for outage at your exchange  some just in case different  http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    http://bt.custhelp.com/app/answers/detail/a_id/15036
    if still nothing then contact the mods and see if they can help you  http://bt.custhelp.com/app/contact_email/c/4951
    it can take up to 3 days for mods to contact you
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • My ipod wont turn on also wont charge. Could this possibly be my motherboard? If so, could i get it fixed at what cost?

    My ipod wont turn on also wont charge. Could this possibly be my motherboard? If so, could i get it fixed at what cost?

    Maybe
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    And:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Airplay cuts out when I play music from iTunes thru my reciever which is hooked up with cat 5 to my router radio works fine could the distance be to far from iPod to router

    Airplay cuts out when I play music from iTunes thru my reciever which is hooked up to a router with cat5  radio works fine could my device ( ipad iPod)  be to far from router

    zduffields wrote:
    One weird thing: the drive never mounts on the desktop, the only way I can see it is to click on the TC in 'shared devices' in finder sidebar.
    That's normal. A network drive won't mount by itself. You may want to add the drive to your login items and/or the login items of your boy's account.
    He came over to update his iPod tonight. Now the library is inaccessible. It says that his account is not authorized for the folder.
    Is that a USB drive? How have you defined access to that drive in AirPort Utility? If you set it to "Secure Shared Disks" "With accounts", you'll have to add his account.

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