My iPod has a cracked screen, but that isn't the problem. Can I replace it?
For about two to three months my iPod Touch 4th gen has had no sound. It doesn't work. I've tried all resets and the sound comes back for a couple hours, then dies again. This iPod was a replacement, but it's still covered by the first one's warranty. I've been planning to take it back but never gotten around it, because its a big hassle and costs a lot in petrol. I sort of regret not doing it now. My screen just cracked (Of all things, my crystal necklace dropped onto it) so can I still get it replaced seeing as the screen isn't the problem, but the sound issue is?
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
Similar Messages
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It has a cracked screen also but that is not the issue. I am willing to live with the screen
Unfortunately, ANY signs of 'neglect or damage' automatically become the cause of any issues you're having. As in it doesn't matter if your screen was flickering before it was dropped, when they see the dent or cracked screen, that screen flicker was caused by the drop. Because they have no way to know if you are telling the truth (it's nothing personal, they just literally dont' know) so any signs of damage become the reason for your issue. The only way out of that is if you had taken in your iPad and, even if you didn't get it replaced, an apple employee can have documented that yes, that issue existed before the drop.
It's not fun, I know, but that's just how it is. Any signs of 'neglect or damage' and that 'neglect or damage' is the cause of your issues. -
Cracked screen but that's not the issue
so my front screen cracked, meaning i cant enter my screen lock code to get in to the phone itself.
every other hardware button works perfectly, and today i received my replacement device as part of the my insurance with 3mobile.
BUT... seeing as i cant get in to my phone, i cant do a factory reset / grab data i want BEFORE i have to send it back to 3
I cant for the life of me boot it into recovery mode and have read contradictory articles about whether a stock recovery mode is even included. When connected to my laptop via USB i cant access the data either as it requires the phone be unlocked.
Any ideas / clarification you can offer would be greatly appreaciated.
Solved!
Go to Solution.Yes, depending on your country and dealer you may have got one in the box with the phone. They can be used to transfer data from iPhone to Xperia so they are included in some regions and by some dealers.
But if you didn't get one in the box you can get one on Ebay (our is called EC310 but any OTG adapter should work). Dealers that sells mobile phones will probably have them as well.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
my iphone has a cracked screen but the problem is with the entry of aurriculares that move to the music I want to know if I would change?
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything. so what now ? could i pay a lower price to get another ipod because if so i will .
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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My ipod touch has a cracked screen is it covered by the one year limited warranty?
Apple will exchange yuor iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A thrid-part place like the following may be less expensive. Google f
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places. -
My iPod has a white screen. After holding down the middle and menu button, the screen goes black then back to white and beeps twice. I have returned to original settings and resorted content to no avail. I still have a white screen. I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.
I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.
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HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected
my ipod touch in white screen when i connect to the itunes can'tbe detected
If not sucessful try:
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Im trying to use my apple TV to see a movie from my iphone. Since i select the airplay icon on my phone, i can only hear the voice of the movie on my screen but i cant see the movie, can anybody help me pls? Tks
Is this a movie from iTunes? If so is it a rental or one you've purchased?
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Hey i tried to buys gems in the game 'castle clash' today but it didn't work, it just said: your purchase couldn't be completed.. yesterday it all went just fine tough. I have more then enough money on my creditcard so that isn't the problem. i am completely clueless.. maby someone of you guys could help me?
Find another app to make an inexpensive purchase from. I know there's stuff for like 99 cents.
If you can make that purchase, but not one with Blood Brothers, then what does that tell you? -
hey i need help my iphone 5 all of a sudden has like an all white border around it and sometimes it has a blank screen what seems to be the problem?
Try turning off the following:
Settings>Mail, Contacts, Calendars>Push>OFF
Settings>Notifications>Mail>Gmail>Notification Center>OFF
Settings>Mail, Contacts, Calendars>Fetch New Data>Off -
Ive purchased a black coloured iphone 5s but i dont like the colour, can apple replace my current phone with a white one?j
If you purchased your iPhone from Apple within the last 14 days then you can return it to switch it for another color if you wish.
If you purchased it through your carrier, then you will need to look at their returns policy, but I expect it would be similar. -
My ipod has a black screen and will not turn on how can i fix it
I have tried everything that i can to get my ipod to turn on. It has a black screen and hasnt done anything atleast 2 weeks. Please help.
1. Can you get it to light up doing a hard reset and holding the buttons down for at least a minute?
2. Is it charged up?
3. Is the USB power cable good?
4. Can you get iTunes to recognize using recovery or DFU mode?
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
my iphone 5 stopped working, i tried charging but wouldn't work. until the screen went all black and now it doesn't turn on. what should i do?? PLEASE help me
Sorry. Nothing we can do to help you. Any warranty has been voided and now that you opened it yourself, Apple won't touch it. Even out of warranty.
Try someplace like ifixit.com for advice.
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