My ipod has an odd screen and won't do anything, I've tried restoring it but nothing has worked. What can I do?
So my Ipod classic starting acting oddly when I docked it recently. I took it off my docking station, which I'd used many times before and have no issues with, and the symbol for "docked" was still hovering over the battery. I didn't think anything of it until I came to dock my Ipod with my laptop and it said that it had to be restored before I could use it again. I restored it but this practically blank screen came up and just keeps flashing "Do not disconnect" and nothing else. What can I do?
Please help
Thank You
Try the following but you likely have a hardware problem:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?
my ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
How do you fix a jalibroken ipod touch gen 3? My itouch has the apple skull on the powering up screen and won't do anything. Thanks-
Put it in DFU mode (Google it), and Restore it as new in iTunes.
-
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!
Try:
iOS: If you can't back up or restore from a backup in iTunes -
i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
I have just tried to download ios7 and my phone is now asing me to restore it to factory settings. What can I do?
Don't do the ios 7 update. It is horrible. I can't find half my games.
-
my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do
Read
http://support.apple.com/kb/ht1808 -
IPod has a blank screen and won't do anything?
I took out my iPod 5th gen to check the time and it was fine. Then I took it out 5 minutes later and it had a black screen so i clicked the home button. Nothing happened. I've tried the power button, the home button, holding down the power button, and plugging it into a charger and nothing has helped. It's still on a black screen and won't respond to anything I do. What should I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So i was updating my ipod earlier yesterday, i kinda steal wifi from the neighbors so it was pretty weak.... i lost wifi (i think) because it stopped loading, so i turned off my ipod. And when i tried turning it on again it did the apple logo then went to a full out pink screen. Ive tried turning it back on and off a billion times, and sometimes the screen colors will change. I recently just tried restoring it like 10 times and usually itll just interenwrupt the restoring process. By the way, wh i plug it into the computer it doesnt recognize the device. I had to put it into recovery mode. Pleasehelp, this ipotd is my life. I cant take it to the apple store because its badly cracked, and ive had it for about 2 y and a half years. PLease help.
Hi-
I had the same thing happen to me Thursday night, and I just got mine right 30 minutes ago (and it is now Saturday am). Like you I repeatedly tried to restore it (by holding down the home key and powere button at the same time; then plugging it up to my computer and trying to get it to restore through iTunes). My computer didn't initially recognize my ipod either. - One thing- be sure that your battery isn't dead/dying. If it is, charge it (it should charge-mine did), then start the process of restoring it again. Make sure when you hold the home and power keys down that you are linked to iTunes.- You will eventually get a screen that has the itunes icon it, with a usb cable underneath it. At that point your computer will recognize your ipod, and you'll be able to restore it...This will take a LONG time.- Good luck. -
It has a blueish/white screen and won't do anything?
it has a blueish/white screen and it won't do anything?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPod touch is being unresponsive. I accidentally dropped it screen down and now when I go to slide to unlock it, it won't work. I've tried numerous times at resetting it, holding the home and sleep/wake button until it resets, with no luck. The Wi-Fi isn't even connecting. And the notification pull down screen and the pull up screen isn't present either. Would really like to know what is wrong with it. Thanks.
Try the following but you likely have a hardware problem:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My IPod classic was frozen so I followed instructions online and held donw the Menu and middle button and the screen went blank. I now have a dark screen and can't get the IPod to do anything.
Hello Lola51,
I would be concerned as well if my iPod was unresponsive. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
My phone is staying on Step 4 it won't even openn ITunes. Just stays on that screen and does nothing else! Please Help!
Have you tried holding the power and home button until it turns off?
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