My ipod has an old email address so i can not access my apple id
my ipod apple id was set up on an email address that I no longer have so i can not access this device to transfer data contents to my new phone
Thanks! I wondered if that was the issue. Thanks for saving me from a bunch of time-wasting!
Similar Messages
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Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I have changed my email address which I sucesfully did on my laptop,however when I connect my iphone it still has my old email address and will not accept either my old or new password.Do I have to uninstall and reinstall again.Please help.Any suggestions.Regards Mark
Settings > Store > Sign out.
Sign in with the new credentials. -
How do I delete and iCloud account that has a former email address and I can't remember the password. All attempts to recover the password have failed!!
Hello there, Gary7023.
The following Knowledge Base article made prove useful for you with the issue you're having:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
Icloud problem. It is associated with icloud on my old email address. How can I access this?
Icloud problem. The icloud address is my previous email and I can't access this and it won't recognise my date of birth so can't sign in.
Hey Lilyrose14,
Welcome to the Apple Support Communities! It sounds like you are experiencing multiple issues with your iCloud/Apple ID account. It may be best to contact us so we can look into this in a more personalized support experience:
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
Thanks,
Matt M. -
I now can't get to my iTunes music, so I have basically been ripped off--especially since my iPod crapped out and they wouldn't fix it.
Jloe,
As I have posted before, You, and others having issues with Verizon would be much better off if you complained to the FCC and FTC as well as your Senators and Congressmen. We, as individuals, have such small voices - use them where they might do the most good.
Also, don't assume that Verizon doesn't monitor these postings, they actively do & sometimes contact those that post complaints.
Sorry for your problems. GC -
I got a new email address and I reset the iPod so it already has the new address. I can't seem to change the address on my iPhone5 or iPad. So please help! How do I change the address for my apple ID and icloud on all my devices? I don't want to reset my iPad and phone just to set new email address I can't do updates without the password and I have forgotten my password for my old email address. Please Help! Getting frustarted!
If the old ID ("email address") is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
My i Could ID has an old email address as the user name, my Apple ID has been updated to my new email address as the user ID.
i CLoud shows how to change the PW but not the UID. MY MAC Mini shows everyday that there is a problem, but yet the cloud seems to play my music fine.
Please Helplllaass wrote:
What is a UID?
Sound somewhat like a girly thing... -
My i-cloud has an old email address, how can i change it?
my i-cloud has an old email address, how can i change it? When I try to delete the account to set up a new one it keeps asking for the password that I dont have. What can I do?
If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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ICloud has my old email address, how do i change it?
Cannot sign im to icloud due to old email address has not been updated
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed my AppleID, but iCloud still has the old email address on my phone. How do I change that? It keeps asking me to input my password, but obviously that won't work because the ID is wrong not the password.
Then change your Apple ID back to the old ID, then delete the account. Once done, change your ID to your new one.
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I can't update my apps....it has my old email address and I don't remember the pw
I can't update my apps....using an old email address and i can't remember the old password
You can try resetting the password here: https://iforgot.apple.com/
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