My ipod has completly knackered it's self and the touch screeen has completely packed in, wont work on the computer when i plug it in also i cannot switch it off or on standby. What should i do?

Well lately my ipod has just started playing up basicly the touch facility has started to not work it will not let me turn it of or on standby aswell when i plug it in to my computer so i can factory reset incase it has a virus on it but it does not show on the screen also i tried drayning the battery and then recharging in hope it will work but no it still does not work. I am really stuck and I need my ipod as soon as possible please help

hard reset the ipod. IN THIS ORDER. plug in the ipod, turn the ipod off, open itunes, press the sleep button (top) for 3 seconds, continue to press the sleep button and also (at the same time) press the home button. Contunue to do this until 3 seconds after the screen flashes. Then release the sleep button and continue to press the home button until the ipod shows up in itunes. do a factory reset.

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