My ipod has constantly turned it self completly off.

I have an ipod touch 4th gen, 32gb, brought around july-august 2011. recently i have found if i leave my ipod sitting some where, i come back and the home button doesn't turn the screen on. firstly i plugged it into the computer and fully restored it as iTunes said it went into 'recovery mode', recently i have just used the sleep button to turn it back on. I have noticed that the ipod seems to turn it self off, as in it acts like i have held down the sleep button and turned the ipod fully off, but i haven't so i don't know what is going on. my ipod has been fully charged every time this has occured. so firstly i would like to know what is going on and why it keeps happening, and then a permanent solution, help please? this is really stressing me out.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup...  Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

Similar Messages

  • My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?

    My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?

    Hello Bricky2013,
    The following article has some useful tips that can help stabilize your iPhone.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • TS1702 I updated my phone to OS6. It worked fine for a few hours, has now turned it self of and cannot be turned on again. How to fix this?

    I updated my phone to OS6. It worked fine for a few hours, has now turned it self of and cannot be turned on again. How to fix this?

    Try resetting your iPhone ... but first, make sure it has a well charged battery!
    Hold the on/off and home buttons together for 6 or 7 seconds until the Apple logo appears.

  • Every time I download the itunes installation file, it get deleted because it has got a virus... I've turned Norton 360 completely off, but still get the same error???

    Every time I download the itunes installation file, it get deleted because it has got a virus... I've turned Norton 360 completely off, but still get the same error???

    Hello wilsona1234,
    Sorry for the trouble. What is the exact detection from Norton for the installation file? Did you download itunes from the legitimate Apple web site? What is the error you are referring to?
    Thanks,
    Harry
    Norton Support

  • Find my ipod has been turned off

    got an email saying find my ipod has been turned off and have lost my ipod wondering if there is anything that can be done

    What model iPod? From that message it appears that you did not have a screen-lock passcode or somebody else knows it. Also they may know your Apple ID and password.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod has just turned off and wont come back on

    my ipod has just turned off and wont come back on but i know it had a good amount of battery left and if i plug it into my computer or docking station nothing happens please help...

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT5824 I switched over from an iPhone to a Samsung Galaxy S3 & I haven't been able to receive any text messages from iPhones. Please help with turning my iMessage completely off..

    I switched over from an iPhone to a Samsung Galaxy S3 & I haven't been able to receive any text messages from iPhones. I have no problem sending the text messages but I'm not receivng any from iPhones at all. It has been about a week now that I'm having this problem. I've already tried fixing it myself and I also went into the sprint store, they tried everything as well. My last option was to contact Apple directly. Please help with turning my iMessage completely off so that I can receive my texts.

    If you registered your iPhone with Apple using a support profile, try going to https://supportprofile.apple.com/MySupportProfile.do and unregistering it.  Also, try changing the password associated with the Apple ID that you were using for iMessage.

  • My iphone 3gs 32gb is constantly turning itself on and off?

    Can any1 help, my iphone 3gs is constantly turning itself on and off every minute or so.  Does any1 have any ideas on what the problem could be?  Thanks

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • I have been told that is not good to turn your Iphone completely off each night!

    I have been told that if you turn your iphone completely off every night that it was not good for the phone. Is this factual or not?

    Of course it is not true.
    Where did you hear such a thing?
    My wife and I turn our iphone off every night and have for over 4 years without issue.

  • My ipod touch 5 turn its self off and wont come back on please can someone help

    my ipod touch turned its self off Last night had half of battery left and I cant turn it back on please can someone help cant live with out it

    Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple, let go and let it reboot and see if it comes back

  • IPhone constantly turns its self off every few minutes

    My mother came to me with her iPhone, and told me about this problem she has been having, and this is the best way I can think of to state it.
    Her phone turns its self off every few minutes. It never does it while she is using it. It's only when she puts it in her pocket for a little while and then pulls it back out to use it again. It also will not turn on by doing the normal way of holding the ON button for two seconds. It will only turn on when you reset it by holding the On and Home buttons at the same time, and it seems to take much longer than it does on my 3G. It sometimes will only turn on by connecting it to the charger, because the reset method isn't working. She claims it has not had low battery while doing this, because she keeps it charged. I have observed myself to make sure, and the phone is almost 100% charged the last few times it has done this.
    Any suggestions out there?

    Since a doing a reset has not resolved the problem, the next step is restoring the iPhone with iTunes from the backup. If no change after restoring from the backup, restore as a new iPhone or not from the backup.
    If no change after either restore method, time to give AppleCare a call at (800) 694-7466, or make an appointment at an Apple store if there is one nearby.

  • Hi.my iphone 4 has just turned its self off.when i plugged it into laptop nothing is happening,any ideas anyone?

    Hi,my iphone 4has turned off and i cant get it back on.when i plug it into my laptop nothing is happening.Anyone know what is wrong with it?

    will.iamb wrote:
    ... Anyone know what is wrong with it?
    No, but try restoring it:
    Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements: 
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
    Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
    If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links. 
    Select the device in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • HT1391 Find my iPod has been turned off is there anyway to use the serial number to find it ???

    My iPod 5th gen. Has recently been stolen and I got an email saying that find my iPod was turned off and all I have left is the serial number and I was wondering if there was anyway to track it down and claim it using the serial number.

    No way at all.

  • My phone has been turning its self off lately, and when it turned its self back on there was a big black line down the middle.What do I do?

    PLEASE HELP!!!!!

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the above does not resolve, take the device to Apple for evaluation.

Maybe you are looking for

  • Time machine backup slow

    A few days ago I upgraded to 10.7.5. Since then I am NOT ABLE to complete a time machine backup. Last run was 12 hours and only 20% of the changes were backed up. In addition suddenly spotlight started to reindex and this also takes forever. Plus an

  • What happened to my safari/internet?

    What happened to safari/internet? I don't really know whether the problem is with my safari OR internet, but this thing suddenly just popped out of nowhere, at first it didn't really bother me.. But this thing has been annoying now, it will popped ou

  • Filter will not be invoked

    Hi, my AuthenticationFilter will not be invoked if a session-timeout occurs. I thougt this ist the place to redirect to the login-page agein or a timeout-page? That's my code: <filter> <filter-name>MyFacesExtensionsFilter</filter-name> <filter-class>

  • LightRoom 1.1 bBroke my Library!!!!!

    HELP! I just installed the 1.1 version for Mac and now my library is gone. After it "upgraded" my library, now all I have is a empty LightRoom window where I cannot even access any of the Modules. I get a message saying "An error occurred when attemp

  • What does error code: OSStatus = -39 mean?

    I've been trying to burn some video dvds, with Adobe Encore CS5, from a disk image saved to my desktop. I keep getting the error message: OSStatus = -39. I've tried Googling it, & have come up with nothing. I called Apple. They said it may or may NOT