My iPod has music On it and the music used to work, now it will not work at all. What do I do?

Please help me fix my musuc it says it's playing but it's not.

See if you can start Firefox in Safe Mode
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode

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I open Acrobat X Pro and it open and shut down, now it will not open at all what can I do to correct the problem?

I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?

Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha

My ipod has a white screen and the home button doesnt work

my ipod has a white screen and my home button doesnt work so how can i fix it?

Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My email was downloading and the whole program froze. Now I can not open email. What can I do?

How can I get my email to open? It seems frozen in middle of downloading.

penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes.

I downloaded Firefox 25.0 for my Mac 10.6.8 and now it will not open at all, what do I do?

It shows I updated firefox to 25.0 (2).dmg
since i updated it i am no longer able to open firefox up. When I click the icon nothing happens and I have to use force quit to back out.

See if you can start Firefox in Safe Mode
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode

I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites

I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

My ipod has just black screen and the home button is not working. what will i do? help please!

my ipod has just black screen and the home button is not working. what will i do? help please!

Try:
- iOS: Not responding or does not turn on
When it says place the iPodin recovery mode use this prgram.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have changed to AT&T U-verse, which has a new modem and router combined. Safari 5.1.10 will not recognize the wifi signal, but Foxfire will. What settings do I need to change on Safari?

I have changed to AT&T U-verse, which has a new modem and router combined. Safari 5.1.10 will not recognize the wifi signal, but Foxfire will. What settings do I need to change on Safari?

Hello SalsburgD
The first thing I would check is to make sure that the router is using the recommended settings to get online. Another troubleshooting step is to create a new Network Location and then join your network to see if that changes things.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/kb/ht5289
Regards,
-Norm G.

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all.

I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?

If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.

I have reset my ipad using General Reset Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?

I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?

When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes.

Email not opening This is a sudden thing, Email had been working fine for two months then today would not stay open now it will not open at all. after trying to open mail I receive a white screen for a nano second and the app closes

Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.

Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

TS2518 I upgraded to Aperture 3.4 this morning, and now it will not open at all! It crashes every time, and tries rebuilding the library and repairing most times. The Library open fine in Iphoto

Every time since I upgraded this morning, attempting to open Aperture causes a crash. I upgraded to Aperture 3.4 this morning, and now it will not open at all! It crashes every time, and tries rebuilding the library and repairing most times. The Library open fine in Iphoto

If you do not have the original install DVDs, use the Aperture Trial installer instead:
Try if this download link for the trial version still works: if yes, you can unlock it with your serial number:
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
Regards
Léonie

HT1199 Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer

Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?

penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes.

My iPod has music On it and the music used to work, now it will not work at all. What do I do?

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