My iPod has the sad icon!

So my video iPod has the sad Icon and Ive tried everything. Is it my hard drive screwing up? or Could it be something else?
Please help! My email is [email protected] and my AIM is Firstdarkavenger. contact me if you can. Thanks alot.

Here is a pretty comprehensive post about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. As your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.

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