My ipod icon is red..!!

When i am on itunes it works until i plug in my ipod, then the ipod picture flashes red and a message appears ' itunes has encountered a problem and needs to close. we are sorry for any inconvineance'. I have tried everything, un-installed then re-installed everything, reset my ipod and everything! whats wrong ..?

Also try a different cable. Also see:
iPod touch: Hardware troubleshooting

Similar Messages

  • My Ipod displays the red-orange circle with an X inside, and the apple support web address.  I can't find a reference to this and I haven't seen it before.  Any ideas what this means?

    The ipod has been working erratically for the last few weeks.  Stops playing mid-song, takes forever to load the next song on shuffle mode.  Today, stopped playing altogether.  When I tried to reset, I got an orange circle with a X in it and the support web addaress.  I can't find anything on the support site that references the x'd circle.  Any ideas?  Is this thing toast?

    Hi Crystal Newkirk,
    I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Thanks,
    Matt M.

  • Ok, my 80gb ipod shows the red x with a circle around it..... Please help!

    I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!

    Hi there Pooh Smallz ,
    You may find the troubleshooting steps in the article below helpful.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    -Griff W. 

  • TS1369 My ipod has a red " x " with a circle around it.What can I do ?

    Question :  My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?        

    iPod Displays a Red "X" Icon:
    http://support.apple.com/kb/TS1463

  • My iPod displays a red circle with an X in it.

    My ipod dispays a red circle with a red X in the middle?

    Hi there vinceperez,
    You may find the troubleshooting steps in the article below helpful.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/ts1463
    -Griff W. 

  • I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn... what can I do?

    I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn ... what can I do ?

    Read this
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    and ensure you plug it into a wall socket to recharge

  • Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

    I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?        

    Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
    That "itunes file from the old PC"?  Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
    All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
    That's on the iPod, correct?  Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC?  Are the songs in iTunes still playable?
    This document provides the steps to transfer a complete iTunes library between two computers.  See the section called External drive.
    iTunes: How to move your music to a new computer - Apple Support
    There are many steps, but this is a summary.  (1) On the old PC, consolidate all of your iTunes data into the iTunes folder.  (2) Copy this iTunes folder to the external drive.  (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive).  When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
    If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

  • I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • What version of itunes would show a ipod icon instead of a music icon on my ipad

    I sold this ipad to a friend and now it shows she only has IOS 4.2 and therefore can not load apps.  It also shows an ipod icon instead of a music icon.   It the reason she is having problems the version of itunes downloaded.  And is it possible her old dell computer can't load a newer version of iTunes?

    The Version of Itunes is not the problem. Its the version of IOS.  4.2 is quite old.  
    She'll need to connect the iPad to her PC running the iTunes desktop Application. doesn't matter if its slightly older, to update to a newer version of IOS on the iPad.
    Also assuming her Dell isn't really really old.. I'm sure she can run the newest version if the iTunes Desktop Application just fine.  As the Requirements aren't really all that high.
    Itunes 10.7 Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    250MB of available disk space
    Broadband Internet connection to use the iTunes Store
    http://www.apple.com/itunes/download/

  • Ipod icon no longer visible on iphone

    I updated my 3GS iphone and now I can no longer see the iPod icon. I can access it through the multitasking tool bar. How can I get the icon back?

    Settings>General>Reset>Reset Home Screen Layout...see if you see it now.

  • I was syncing my ipod (1st gen) while downloading an update to Itunes and now i get the sad ipod icon...can someone help me out or explain how to get it fixed? cause the Apple STore is acting weird and I don't know what to do

    basically the title says it all...I've been using this for the longest time and now after i was syncing the ipod while downloading an update for Itunes the sad face ipod icon shows up and everything i try won't fix it. I'm wondering if anyone knows how they can help me fix it...please!

    The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
    I assume you have seen this article yet?
    iPod display's a sad iPod icon
    If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
    https://discussions.apple.com/thread/1193481?start=0&tstart=0
    B-rock

  • I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.  When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right h

    I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
    When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
    I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
    I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
    nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

    My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
    <What's the difference between a message and a question?>

    Which older model iPod Nano do you have?  iPod Models
    Read the user manual for a solution - iPod Manuals
    A question ends with a "?" mark and a message ends with a "." period.

  • Ipod icons shows up on itunes but i cant sync any songs.

    there was a corruption with my ipod so i deleted all my songs till there was nothing left in my ipod and when i was done cleaning out my ipod i had to start from scratch updated the latest itunes 7.5 i think and even updated my pod.....the problem is that i ran diagnostics for ipod and the ports show that it connected and i myself see the ipod icon YET i cant sync any songs i have?? can someone please help me i need help and i need someone to give me the steps to fix this.

    That is because you are in manual mode and there is no "sync" for manually managed iPods. YOU do the transfer by dragging and dropping songs onto the iPod and remove them by selecting them and deleting them from the iPod.
    So if you dragged and dropped tunes from the iTunes library into the iPod list, then the songs should be on your iPod. Check and see.
    Patrick

  • I Pod Classic is NOT being recognized and I get a "sick" IPOD icon on it

    What to do?? I can't restore it because it is not being recognized by itunes. It flashes a lightning bolt through the battery icon on the screen. Any ideas? Anyone? Bueler?

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod shows up in Windows but not in iTunes
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    iPod not recognized when connected to Windows laptop over USB
    If you are getting the sad iPod icon this page may be of some help: iPod displays a sad iPod icon
    You can also check out this extensive user post, however read it carefully if you get to the Last Resort section: Mitch's Sad iPod and Exclamation mark post

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