My ipod is broke i think
bassically my ipod touchc 5g was on 20% battery so i had been told to charge for 4 hours because my ipods battery was dranning very quickly so i had charged it for 4 hours and then i had removed the lead from the ipod played on my ipod for about 5 mins and it drainned battery in seconds and all suden turned off so i had turned it back on it was about half way so i had used it again for about 5 mins and it happend again why is this could someone help asap
You need to take that Touch to an Apple store genius bar for testing...continuing to force it to restart after it shutsdown will destroy the battery. Lithium-Ion batteries should never be forced into restart after they have shutdown.
Similar Messages
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Hi i just bought a new 30 gb iPod that plays video. I got it today in the mail and when i went to get everything ready to dl music i started to charge the ipod and connected it to my comp before i installed the softare. Now my iPod wont restart or respond or anything. Help me PLZ!!
Try plugging and unplugging the iPod more than ten times in a row, sounds weird but it sometimes works if the reset procedure doesn't do it.
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Hi, I have an iPod touch and am thinking of getting an iPhone to use as well, will I be able to use them both from the same computer or will there be some problems?
Yes. There is no limit to the number of iPads, iPods, or iPhones you can sync with one computer, iTunes library, or account. See this article for different ways to manage multiple devices.
http://support.apple.com/kb/ht1495
B-rock -
Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera or something. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all. I had to uninstall iTunes, QT, AND my sound card and reinstall them all. Sound worked fine, but now I can't sync my iPod. Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window. In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera. In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed. There is nothing wrong with my USB ports or cable. And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!! You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
Thank you.
EvieAfter three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
(here's a novel idea - fix the glitches Apple. Or - don't send out updates filled with bugs in the first place)
Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet. -
My ipod touch broke then replaced it with a new one. I already dloaded iOS5 on the old one. When I connected my new unit it says it won't load the previous back because the new one is not up to date... Do I really have to download iOS5 again?
Yes, you have to update the iPod in order to retore from backup. The iOS on the "new" has to be aequal to r greater than on the iPod from which the backup was made. The iOS downloads are unique to an iDevice and model (the one for a 3G iPod will not work for a 4G iPod).
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I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?
No, they won't.
(58155) -
Just bought a new iPod Touch 16G - (I think it's a 5th gen.). I used my old iPod to record music rehearsals. This new iPod is stating that my old Belken mic (with new adaptor) is not compatible. Does this new iPod Touch have ability to record audio? If so, what do I need for a mic??
Thanks very much! I found the app, tested it, and it sounds fairly lifelike. Big help!!
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My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this
I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
My IPod touch broke and was replaced, how do I transfer my apps?
My IPod touch broke and was replaced, how do I transfer my apps & other information?
abby281480 wrote:
A few months ago I cracked my screen and got my iPod replaced and I was worried that I had lost eveything. But since everytime you plug your ipod 4g into a computer it backs it up, when I plugged it in it restored it.
It really pays to do things the way that Apple recommends that they be done! -
Hey the metallic part of the earpods that goes into my ipod touch broke into my ipod touch. Can i get a replacement from the apple store if i still have the box?
If within the warranty period and not abused, Apple will exchange them at no cost.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod screen broke, you fix it?
my ipod screen broke, you fix it?
We are all ipod users like you, so not we will not fix it.
Find a repair center and ask them what it will cost to fix it.
You can call Apple and see how much they charge to repair as well. -
How do I get music from my PC, that was originally from CDs, to the iPod touch? I think you have to get them on iTunes 1st, then sync them over to the iPod? How do you do this whole process? Thanks, I'm very NEW at this.
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
The sync the music to your iPod by:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Message was edited by: lllaass, I first thought she wanted iPod to computer. -
My computer just crashed when i was transferring songs to my ipod mini and when i unplugged my ipod and turned it on all that comes up is the apple logo and then after a short while a folder with an exclamation mark.I have done the 5 r's(or whatever there called) i have reset my ipod by pressing select and menu button down and the logo goes but then comes back and then the folder with exclamation mark does.When i plug it into my computer the do not disconnect sign comes up but then there is nothing on the computer to sa that it is connected. Its not picked up in my computer or in itunes.I have also downloaded the latest version of itues and still it doesnt work.Also whenever i try to open up a folder on my computer it crashes when the ipod is plugged in but then when i unplug the ipod the computer is fine.Is it well and truly--- DEAD?
Thanks for that.Ive gone throgh everything on there and still t doesnt work grrrr.I did the ipod diagnostics and everything is fine apart from the HDscan as it is always coming up FAIL! everytime i try to turn it on an apple logo appears and the hard drive makes a whirling clicking sound then a folder comes up with an exclamamtion mark the same as before.Is this well and truly Dead?
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My ipod just broke. new ipod coming?
my ipod touch just broke and before i jump into spending $400 on a new 1 i wana know if there is going to be a 5g coming out any ideas? let me know. i heard rumors and since its been like 2 years i either think apple is done upgrading the ipod touch or they are working on omthing revolutionary. t
Assuming you didn't take your iPod apart, Apple will do an out-of-warranty "repair" on a broken iPod. They will replace your 4g 64gb iPod with a refurbished one for $199 (+S&H, if you don't take it to an Apple store).
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To whom it may concern,
My name is Benji. I am one of the customer of apple and Mac. I got many staffs from apple, and I believe it's really a good company. Unfortunately, one day after I used the ipod updater 2005-9-23, one of my ipod, an ipod mini 4GB lost it functionality. The situation is like after installion the ipod updater, a apple logo shown on the screen of my ipod mini, and then suddenly, a folder logo appear with "www.apple.com/support/ipod". I did search on that website and got no solution. Then I went to one of the apple store which is in Staten Island mall for assistance. I made an assigment there, and the staff who responds to my case told me that they couldn't fix it, since mine is an old generation ipod. I asked him whether that ipod updater granteen the safety of user, he then told me to post my situation online to you to see whether I would get a replacement or any refund on it. Please help me, since that ipod is the gift from my girl friend. And I did read the requirment before installation. I hope apple would reponds to this accident.
Thank you so much,
To install and use iPod Software 1.4 for iPod mini and iPod Software 3.1 for iPod with Click Wheel, you need:
• An iPod mini or an iPod with Click Wheel
• A PC with a high-power USB port or card (USB 2.0 recommended), or FireWire* port or card
• Windows 2000 with Service Pack 4 or later, or Windows XP Home or Professional with Service Pack 2 or later
• iTunes 4.7 or later
Updated September 15, 2005
Message was edited by: ipod updaterfurther info ...
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote
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