My ipod is DEAD!! someone please help?

Question

my iPod will not respond to anything- no matter what i do! I was listening to it one day (with full battery) and it just shut off for no reason and will NOT turn back on. I tried the whole resetting and restoring thing and nothing happens. Everything that has been suggested so far I have tried many times. My computer does not recognize anything iPod related when I plug it in through the USB either. My iPod is in perfect condition and is only a few months old...it has never been dropped or damaged in anyway so this should not be happening! Am I supposed to open it up somehow and replace the battery?? even though the battery is only 2 months old?? please help...

Answer 1

First make sure the hold switch is not on, it sounds stupid, but it happens.
Then make sure the battery is charged which you have.
Then reset it which you have. And since that didnt work I would reccoment completely draining the battery. Rarely the ipod is in a state where the battery needs to be completely drained for a reset to work. Leave it disconnected from everything for about 24 hours. Then connect it back to the power adapter or computer and reset it. If it still doesnt work then try this...
Make sure you have downloaded the latest version of iTunes (iTunes 7) if not go to apple.com, click on the ipod+itunes tab and you should see the download for itunes 7. Then you would need to update your ipod. Here's how for different systems.....
How to update iPod for Windows using Windows XP or Windows 2000
Download and install the latest version of iTunes. When you have the latest version, use the iTunes menus to check for updates. On Windows choose Help > Check for Updates.
Connect your iPod to your computer using the USB or FireWire cable that came with your iPod and open iTunes if it is not already open.
In order to be updated on a PC, your iPod must be formatted for a PC. If it is not, you will receive a message stating that your iPod needs to be reformatted. If you receive this message, please read the this article before proceding. If you are unsure of your iPod's format, read this article.
If iTunes detects that a newer version of iPod software is available for your model, you will be prompted to download and install the new version. If the newest software has already been downloaded you may be prompted to install it.
Depending on the model iPod you have and whether you are using a USB or FireWire connection to connect your iPod, you may be asked to leave you iPod attached to the computer for the update to complete or you may be asked to connect the iPod to the iPod Power Adapter that came with your iPod (Note: not all iPod models ship with a power adapter). Be sure to follow the onscreen instructions to complete the update.
During the update process, you will notice an Apple logo and progress bar appear on the iPod display (Note: this may be difficult to see since the iPod's backlight will be turned off). Once this is completed, you can resume normal use of your iPod. If you notice a different icon on the iPod screen read this article and the follow the related instructions.
How to update iPod for Macintosh
Download and install the latest version of iTunes. When you have the latest version, use the iTunes menus to check for updates. On the Mac choose File > Check for Updates.
Connect your iPod to your Mac using the USB or FireWire cable that came with your iPod and open iTunes if it is not already open.
In order to be updated on a Mac, your iPod must be formatted for a Mac. If it is not, you will not be able to update your iPod, only restore. In this case, please read the this article before proceding. If you are unsure of your iPod's format, read this article.
If iTunes detects that a newer version of iPod software is available for your model, you will be prompted to download and install the new version. If the newest software has already been downloaded you may be prompted to install it.
Depending on the model iPod you have and whether you are using a USB or FireWire port to connect your iPod, you may be asked to leave you iPod attached to the computer for the update to complete or you may be asked to connect the iPod to the iPod Power Adapter that came with your iPod. Be sure to follow the onscreen instructions to complete the update (Note: not all iPod models come with an iPod Power Adapter).
During the update process, you will notice an Apple logo and progress bar appear on the iPod display (Note: this may be difficult to see since the iPod's backlight will be turned off). Once this is completed, you can resume normal use of your iPod. If you notice a different icon on the iPod screen read this article and the follow the related instructions.
If that still didnt work make sure the iPod is the only device in the USB chain and then try to turn it on....
Then make sure you are using the USB cable that came with the ipod and check that it is in good condition.
Then try another computer and plug the ipod directly to the built in port.
If not your ipod WILL need to be sent in for repair.