My ipod is displaying a wierd screen
My click-wheel ipod has been working good for about 2 years and now it will not turn on without being plugged into a power source. When I do plug it in it gives me the apple logo as usual but then it shows a picture of a file folder with a exclamation mark in a triangle in the corner of the folder. At the bottum of that it gives me this website "WWW.apple.com/support/itunes"
I tried the 5 R's including Restore which the first step only works(after the first step is done it tells me to plug it into an external power source, I do but it still gives me the apple logo then the graphic with the website.) when i tried to plug it back into my computer it says my ipod has been restarted so it needs to be restored
http://docs.info.apple.com/article.html?artnum=61003
Similar Messages
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IPod Touch displaying only half-screen album art
Hey all,
I'm using an iTouch 1G, and I love it. Unfortunately, over the past few weeks, iTunes seems to have a problem putting the album art for songs onto my iPod Touch.
Here's an image of what it looks like:
The bottom half of the image is missing, and it does not appear at all when in coverflow mode.
There doesn't seem to be any specific pattern to the errors, either. This problem occurs with both tracks purchased from iTunes, (such as this image, specifically) and with other tracks that I rip from CDs, and even some that I import the image from.
When browsing some of the other topics related to this problem, many people suggested using a high res image for the album art, but I can assure you that I have 300x300 min for the art that I have downloaded, and even then, it doesn't explain why PURCHASED music has the same problem.
I'm just throwing this out here to see if anyone else is having this problem, and if anyone knows what to do to fix it?
Maybe its a bug in iTunes; by which case- Please be aware that this is a problem!
Thanks!
TomHello, Welcome to Apple Discussions.
Is the Album Artwork showing up correctly in iTunes? Are you using the latest iTunes Software on Windows & latest iPod Touch Update?
http://www.apple.com/itunes/download/ 32 bit version
http://support.apple.com/downloads/iTunes8_0_2_for_Windows_64bit 64 bit version
http://www.apple.com/ipodtouch/softwareupdate.html
iTunes: Album art may not download properly
http://support.apple.com/kb/TS1815
You may wish to Un-sync your music from the iPod Touch and Re-Sync it. Or you can try
iPod touch and iPhone: Turning on/off and resetting
http://support.apple.com/kb/HT1430
Backing Up, updating, and restoring your iPhone and iPod touch software
http://support.apple.com/kb/HT1414 -
ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?
Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store. -
My ipod touch displays message" ipod touch disabled,connect to itunes. Ipod touch does no connect with i tunes. I hold on/off switch on ipod touch until Apple log appears on the screen, but the problem persists. Any suggestions ? I am running Itunes 10.6(7) My Mac OS X Version is 10.5.8.
I connected ipod touch to my IMAC while holding on/off switch as stated to by anothe community memberand problem is solved. I wasable to update and reatore. I have been trying to solve the disable problem
for weeks. althou you did not actually solve the problem, In time you probably would. You were on the right track Thank you.
This helped me
rbrookstone -
Hello Friends,
I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
(I'm using windows 7)
Friends, Please help me with the above problems. It will be a great help.
Thank You.
R.SAMALASounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
http://www.apple.com/support/ipod/service/prices/
B-rock -
HT201263 after restarting and restoring ipod touch, display is still white screen
after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
my daughter's ipod only displays the apple on the screen and we can't get it to do anything. any suggestions ?
tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
http://support.apple.com/kb/TS3281 -
My Ipod touch displays white lines across my entire screen. I've turned it on and off and it still hasn't cleared up.HELP!?!
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that points to a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
IPod Touch displaying white screen
I went on an app [called My Horse] and it displayed the loading screen like usual, then it froze like it has before, usually resetting the my ipod works to fix it. I set it down gently to let it load, and it suddenly displayed a white screen, then a opaque black overlay went over the light.
I tried holding the lock/unlock and the home button for at least two minutes, and it still didn't do anything.
I hooked it up to itunes, itunes doesn't register the fact that it's plugged in.
Any ideas of what's wrong? Is it completly dead?
It's not jailbroken and nothing has been messed with, I usually only visit wikipedia and twitter and use it for listening to pandora on it.
It's been sitting on a white screen for a while now
I really don't want to reset it, and I couldn't anyway because itunes won't register it as plugged up.Try the white-screen topic of the following. However, it is frequently a hardware problem.
iPod touch: Hardware troubleshooting -
My iPod touch has 'freezed up'. It has displayed a black screen, which appears to be reloading. I've tried to turn it off, I have also charged it; connected it to my MacBook and 'Restored' it. However, nothing has worked. It still appears to be reloading. It is going on 20 hours since the problem started. I have a 32GB iPod touch 3rd Generation.
Have you tried resetting the iPod?
Try this:
Press the Sleep/Wake button and the Home button at the same time.
Hold until the Apple Logo appears. -
I have this iPod Nano 6G. I try to erase and sync it. It told me that I have to restore it. My Nano displays a white screen and said that do not disconnect. I press ok in itunes and tells me error occurred 1439. What should i do? :(
Hello dreyc,
The following article provides information and troubleshooting steps that can help resolve this error.
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372
Cheers,
Allen -
When your iPod keeps displaying the "Updating Library" screen
I have a 8Gb iPod Touch and I synced a couple songs on it last night. But when I tried to listen to the songs, my iPod displayed "Updating Library" screen then it exits out of the music completely. This happens after I charged it and updated my iTunes. It's been an hour and its still saying "Updating iTunes Library". Help! What can I do to fix this problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help me! I just want to know what can i do to make it work again, do I have to take it to an Apple store or something? btw i bought it like two years ago, so my guarantee is not valid anymore.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
fix it yourself
iPod Touch Repair – iFixit -
Our i{POD touch is frozen, and displays a white screen. I can't turn it off, and it is unresponsive when trying the on/off, sleep/wake buttons.
Let the battery fully drain. After charging for at least an hour try:
V
If not successful time for an appointment at the Genius Bar of an Apple store. -
Does the 7th generation iPod classic have a glass screen
does the 7th gen.... ipod classic have a glass screen an what the average life span with normal everday useage,,,,
It is a glass display and the average lifespan depends on a number of factors such as how often it is used and under what conditions, etc. I would say 2 - 3 years overall is a very good number for these types of devices, but many users recieve many more years of use than that.
B-rock
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