My ipod is frozen and it tell me to connect to itunes but it won't connect becuase i have a passcode
well my ipod touch is frozen and it keeps on telling me to connect to itunes. I connected to itunes but it won't let me connect because i have a passcode. What should i do?
Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
ipod touch has been locked out with the passcode. Have got the message ipod disabled connect to itunes. When connect to itunes I keep getting a message to say the ipod is locked with passcode please enter the passcode but it won't let me
Place the iPod in Recovery Mode and then restore.
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I need to know how to rest my iPod when it won't conner to iTunes and says its disabled.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I've rebooting it several times and it still says it's locked. Not sure what I should do she's young so I don't want really want to have to buy her a new one. Thank you for your help.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps.. -
My ipod touch says it is disabled and to connect to itunes, but it won't let me. It is froze....what can I do?
Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen -
my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?
You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode -
my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
So my friend had my iPod and he disabled it to where it said "iPod disabled connect to iTunes" but my computer will not connect to iTunes and I really need to know if there's a way I can restore my iPod?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
HT4623 my phone is disabled and is telling me to connect to itunes but it will not connect
my iphone is disabled and is telling me to conect to itunes but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled
clairexx wrote:
... but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
My iPod saids disable please connect to iTunes . When I plug it in it said pass code error and it won't let me go in iTunes ! Help please .
iOS: Unable to update or restore
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I was updating IOS 6.1.3, my iPod touch 5th generation crashed and it showed The image: USB connecting to iTunes LOGO. I waited along time but nothing happeded. Is it in recovery mode or something? I don't know. Please help. Even I plugged in my USB to my pc it doesn't work! It shows nothing but in my iPod touch it shows the USB connecting to ITUNES.
Hello Luke Lukas,
Thanks for using Apple Support Communities.
Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario -
We have an ipod touch.... entered the wrong passcode too many times and are now locked out. Can't connect to itunes until it is unlocked....stuck...don't have any idea what to do...help!
To get the iPod to connect to iTunes you would need to put it into Recovery Mode. This will require you to restore the iPod to factory settings which will remove the content from the iPod as well as the disabled passcode.
To put your iPod into recovery mode:
1. Make sure the iPod is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. A dialog box will appear in iTunes that states an iPod in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful. -
i Ave been to apple tody and got my iPhone 5 replaced only to find I can't activate it? I have tried turning it on and off and plugging into iTunes still nothing ..it just gives me can't activate server unavailable? Anyone help me please
Did you check the security software on your computer?
Resolve issues between iTunes and security software - Apple Support
You can also go back to the Apple Store and let them activate the phone.
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