My iPod is frozen and my sleep wake button doesn't work. What do I do?

My iPod touch is frozen on Facebook and will not allow me to see my home screen. When I connect to my laptop, it doesn't show up in Itunes. I've never had this problem before. Also, my sleep/wake button (not the middle one) is apparently stuck. What do I need to do?

- You can try letting the battery fully drain and then charge for atleast an hour and see if it works then. Restore via iTunes if necessary.
- You can also see if this program will get the iPod in Recovery Mode so you can restore it.
RecBoot: Easy Way to Put iPhone into Recovery Mode

Similar Messages

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    I took my iphone to the nearest retail store in my country and they told me they could not help me becasue I had bought my phone in the U.S. Problem is, the phone is less than six months old and it is already presenting problems.

    The warranty is only good in the country of purchase.
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  • I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    If not caused by accidental damage, the iPod Touch includes a one year warranty. If your iPod Touch remains under warranty, you can call AppleCare or make an appointment at an Apple store if there is one nearby. If the iPod Touch remains under warranty you open the iPod Touch youself or by a 3rd party, doing so will void the warranty. If you live near an Apple Store, make an appointment to see if the store can get the button unstuck. If not under warranty, there won't be any charge for this.

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    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
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    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
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    Apple Retail Store - Genius Bar

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    My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

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  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

    So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

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    I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
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    If the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.

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    - Restore from backup. See:                                 
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  • HT1430 The sleep/wake button doesn't work. It presses in so it isn't stuck but it doesn't shut the iPad down.

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    No one here would know.  It depends on a lot of factors.  They may have a loaner available, though.  Be advised, if the cause of the issue is physical damage, or if there is some form of physical damage to the device, they may require you to pay for the repair itself, even though the Sleep/Wake button would have been free.
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  • Iphone sleep/wake button doesn't work

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    absolutely not.  Warranty on the iPhone is only valid in the country where the iPhone was originally sold.

  • Sleep/wake button doesn't work anymore

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    If a reset doesnt fix it (which it wont - that is likely a hardware issue), the get warranty service.
    http://www.apple.com/support/contact/
    1-800-MY-APPLE (1-800-692-7753)

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