My iPod is frozen and my sleep wake button doesn't work. What do I do?
My iPod touch is frozen on Facebook and will not allow me to see my home screen. When I connect to my laptop, it doesn't show up in Itunes. I've never had this problem before. Also, my sleep/wake button (not the middle one) is apparently stuck. What do I need to do?
- You can try letting the battery fully drain and then charge for atleast an hour and see if it works then. Restore via iTunes if necessary.
- You can also see if this program will get the iPod in Recovery Mode so you can restore it.
RecBoot: Easy Way to Put iPhone into Recovery Mode
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I took my iphone to the nearest retail store in my country and they told me they could not help me becasue I had bought my phone in the U.S. Problem is, the phone is less than six months old and it is already presenting problems.
The warranty is only good in the country of purchase.
You would have to get the iphone back to the U.S then to an Apple Store -
I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?
If not caused by accidental damage, the iPod Touch includes a one year warranty. If your iPod Touch remains under warranty, you can call AppleCare or make an appointment at an Apple store if there is one nearby. If the iPod Touch remains under warranty you open the iPod Touch youself or by a 3rd party, doing so will void the warranty. If you live near an Apple Store, make an appointment to see if the store can get the button unstuck. If not under warranty, there won't be any charge for this.
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Sleep/Wake button doesn't work
I just got my iPod touch yesterday, and the Sleep/Wake button worked for a while... but then after syncing the touch to my computer a second time, the sleep/wake button doesn't work anymore. I can't put the iPod in sleep mode, and I can't turn it off either, and I can't do a hard reset (or whatever it's called when you hold both the buttons down). I've reset using iTunes and through the iPod itself, and it isn't solving the problem.
Any ideas?Hi Bayyar:
Try reading this thread:
http://discussions.apple.com/thread.jspa?messageID=5475024� -
HT1430 My sleep/wake button doesn't work.
My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.
Just try :
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep
There isn't anything you can do about that except to get the sleep/wake button fixed. It is an integral part of the phone and is used for troubleshooting steps as well. Using a device without one is just waiting for trouble. However, if you want to, you can go to Settings>General>Accessibility and turn on Assistive Touch. Then to lock the phone, tap on the Assistive touch button, tap on Device, then tap on Lock screen.
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HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?
How do you turn off your phone if your sleep/wake button doesn't work anymore?
If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753) -
how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.
You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.
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So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?
You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore
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HT1430 How do I restart an Iphone 3GS when the sleep/wake button doesn't work?
I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
ThanksIf the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.
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Home and sleep/wake button doesn't work
my ipod touch 5th gen's home button doesn't work and I've tried the accesive but it still wont lead to the home screen... even the off/sleep/wake button doesnt work... I've just had this gadget last May 2 of this year... What will I do?
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Also are you saying the the Accessibility feature Assistive Touch does not work? -
Help!
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My sleep/wake button doesn't work well
Hi!
I started to have problems with my sleep/wake button this morning. I verified and my phone is eligible to change the button. will it takes many days if I bring it to the apple store?No one here would know. It depends on a lot of factors. They may have a loaner available, though. Be advised, if the cause of the issue is physical damage, or if there is some form of physical damage to the device, they may require you to pay for the repair itself, even though the Sleep/Wake button would have been free.
iPhone 5 Sleep/Wake Button Replacement Program - Apple ... -
Iphone sleep/wake button doesn't work
i bought an iphone 5 from Amman Jordan from Zain and the sleep button doesn't work. so if i send my iphone to California will you change it and give me another one?
absolutely not. Warranty on the iPhone is only valid in the country where the iPhone was originally sold.
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Sleep/wake button doesn't work anymore
The sleep/wake button on the top of my iPhone, isn't working any more. Anyone have any suggestions?
If a reset doesnt fix it (which it wont - that is likely a hardware issue), the get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753)
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