My ipod is frozen on a screen that has a loading symbol but its not moving
help me!!!!!!!!
I left the iPhone connected to my iMac and it eventually restored to factory settings and then downloaded my last backup from the computer back to the iPhone.
A few things are different but it appears to be 95% the same.
Similar Messages
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I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!
hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.
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I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.
You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape. -
hi i have updated the 8.1 in my i phone 4s . then i got in my home screen i tunes and charging symbol only . its not getting on . can you help me out to solve the issue with my phone ?? thanks.
Hi vijayanandhtkp,
It sounds like you are getting the Connect to iTunes screen as discussed in this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If so, please check out this article as linked from there.
Use iTunes to restore your iOS device to factory settings - Apple Support
Thank you for using Apple Support Communities.
Nubz -
my ipod touch is stuck on a screen showing a photo of the white plug with an arrow pointing to the itunes logo. i can't get it to work. how do i fix this?
If still prpblem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
???
Try plugging it up to your computer and launching iTunes and either resetting it to factory settings or resetting to last sync. Hopefully it just noticing it's plugged up to iTunes will fix it. This happened to my friend once and all she had to do was plug it into her computer and that fixed it.
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Im trying to redeem a code that my friend gave me but its not working
My friend gave me an itunes card and it didint work, it says the card hasnt been propably activated right, can this show that he is a theif?
In and of itself, not necessarily, but it does indicate the card was not properly handled at the point of sale - one way or another - and is pretty much useless..
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TS2771 My iPod is frozen. The screen is lit. What to do?
My iPod is frozen. The screen is lit. What to do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I just updated my ipod and now im stuck on the screen that has the itunes sign on it what do I do
I downloaded the new update but im stuck on this screen that has the ipod charger pointing to the itunes icon i dont know what to do
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone is frozen on a screen that is displaying a plug and an itunes icon. I need my phone to work now. Im on call and not at phone. Please help asap
you need to connect your phone to iTunes. No way around it.
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I just updated my iphone 4 to the new iOS 7.0.2 and now it's stuck in a screen that has a blue music button and below that itunes and below that and arrow pointing up and below that a pic of a charging cable. Help?
If you are implying that you've never synced and backed up the device, well that is simply not smart.
User's can backup their iOS devices at any time by connecting to iTunes and selecting the backup option from the Summary tab or by backing up to iCloud.
Most people will regularly backup their devices and transfer iTunes purchases to iTunes on the computer for safekeeping.
Basically, you are stating that the device has not been used as designed and now data has been lost. Sorry, that's just too bad. But at least now you know how to prevent this in the future. -
when ipod is switched on the screen shows a usb cable symbol and itunes symbol, and it wont let me switch it on even though it is fully charged up, why is this?
It is either an erased iPod or an iPod that has a problem. The screen is telling you to connect the iPod to your computer via the USB cable and restore via iTunes. For how to restore see:
iTunes: Backing up, updating, and restoring iOS software -
When I try to turn my Ipad on It goes to the normal screen that has the apple logo on it then it goes to a scran that has a picture of the usb cable going straight up and an arrow then the iTunes logo in the middle, pleas help I cant get past this?
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I tried using the Voice Memos iPhone app and ended up with a red banner on top of the screen that flashes "recording 00.00" but I can't locate what I thought I was recording. can you help me?
jacknilI found an answer to this on another page (I was having the same problem) This worked for me:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
more here: https://discussions.apple.com/thread/5596831
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