My ipod is fully charged but will not work it is telling to visit website support

Not sure what the model name is but it is an IPOD a1136...I had it charging went to turn it on and and an error message with an exclamation and a sad face advising to contact online support but I dont see anything online regarding the problem and how to fix it...Please help!

See Here  >  Device Not Recognised  http://support.apple.com/kb/TS1538

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