My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to reset?

My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to access this ipod?

If you set up Find my iPod, you can access iCloud from another device and remote wipe it.
See http://support.apple.com/kb/HT1212

Similar Messages

  • HT1212 my ipod is disabled, but i DO know the passcode. and iv never connected it to a computer or anything. how do i fix this?

    and i dont have a computer to downlaod itunes.

    Disabled
    Without iTunes:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    With iTunes
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable.  What can i do to reset the phone

    A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled.  How can I reset the passcode?

    In HT1212,
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT4061 I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

    I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

    The serial and other ID numbers are of no use in a situation where you forgot the passcode.
    Here's what you need to do:
    http://support.apple.com/kb/HT1212

  • HT201304 i locked myself out of my iphone 4s and can not remember the passcode, what do I do?

    I locked myself out of my iphone 4s and can not remember the passcode, what do I do now?

    Connect your phone to your syncing computer and run iTunes. Then restore your phone. Hopefully you'll remember your Apple ID and password.

  • My Ipod needs a passcode to unlock it. I do not remember the passcode.

    My ipod needs a passcode to unlock it. I do not remember the passcode.

    Yes, but then you can restore from a backup and get all of your data back. Unfortunately, this also puts the passcode back which sort of defeats the purpose. However, you can just sync all of your data to itunes and then restore and sync again. So you will lose stuff like your settings and app data but you won't lose stuff like music movies, apps, etc.

  • Help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect m

    help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect me to be locked iclou account, I hope this mail unlocked apple for my apple account. I'm currently using the machine iphone 5, IME: ********. thank you ... ask yourself? machine is in warranty period warranty icloud error not send mail to me at mail
    <Personal Information Edited by Host>

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5312 I have a problem in my seat did not remember the questions and ask you to send it

    I have a problem in my seat did not remember the questions and ask you to send it

    We are fellow users and cannot alter your security questions...you need to contact Apple support at an appropriate number found in http://support.apple.com/kb/HE57 and then ask to speak with someone in account security.

  • I do not remember the passcode to my iPad.

    I do not remember the passcode to my iPad and it was set up on someone else's iTunes. It will not restore without the passcode on my iTunes on my computer. Can I fix this at a retail location?

    If you can't remember the passcode, then you can unlock it on another computer though the content will be wiped and I think that you need to put it into DFU mode first e.g. post https://discussions.apple.com/message/15385719#15385719 in thread https://discussions.apple.com/message/15385641#15385641
    From http://support.apple.com/kb/HT1212 :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • When i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

    when i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I gave my iphone 4 to a friend and it is disabled without a sim card and i do not remember the passcode, how can i recover this

    i gave my phone to a friend and it is disabled, doesn't have a sim card. I do not remember the passcode to unlock the phone, is there any way to reset it

    Restore the iphone as new

  • I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new  but the new dose not gave the setup that I have in my old version! What happen ?

    I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new  but the new dose not gave the setup that I have in my old version! What happen ?

    Seriously, I doubt that your answer helped Erik.  He has two issues.
    He installed the new program and has a double icon folders with software. One for the new &  one for the old.  (I have this same problem.)
    He must have attempted to open one of the products and no longer see his personal settings transferred over.  (The install will ask to have those settings migrating, but you have to accept it. eh, I could be wrong; but, that what i remembered doing.
    I concur with his first. 
    However, i can not get any of my products to work.  Ie. have to constantly click on icon to open; once open i get a unexpected error and have to close. I'm on a mac pro w/ latest os system.
    In addition, I have tried to uninstall the older by clicking on the application's manager icon.; Unfortunately, it shuts down at each attempt.  Therefore, I am unable to un-install the old product or the new. 
    Possibly, we were hoping that the new product would be simply updated if an old recent was already installed. 
    Instead, the installation simply created a new icon and the new folder with product.

  • HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iP

    Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled".  Have I lost the use of my iPhone forever? It's an iPhone not iPad.
    Message was edited by: diana135

    HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?

  • HT1212 so i forgot my ipod touch passcode.   i have no access to a computer. hiw can i reset it

    so i forgot my ipod touch passcode.   i have no access to a computer. hiw can i reset it

    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe by on a computer/s browser, going to icloud.com>FindMyiPhone

  • HT4061 My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    That's because the device has not been synced to that computer.  As per my earlier instructions... you will have to force it into recovery mode & restore as a new device.
    Recovery Mode... http://support.apple.com/kb/HT1808

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