My Ipod is making Itunes crash, so I can't inport any songs!
Hi,
I downloaded itunes 7 as my old itunes I used with my ipod mini wasn’t compatible, although now I cant put any music on my ipod because when I connect it it makes my itunes crash, saying that itunes is not responding. I have re-formatted my ipod and reinstalled itunes several times and still no joy. Can anyone help as I am getting desperate.
Phil
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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Help! my ipod is making itunes crash as soon as i plug it in
i'm running osx 10.5 and itunes 9.0.2, my ipod is a 4th gen nano. everything has been working fine until yesterday when i was importing some music and itunes just crashed out of the blue. i had my ipod plugged in at the time but every time i tried to reopen itunes it gives me the spinning beachball of death and crashes, then i get that "application has unexpectedly quit" message. so i unplugged my ipod and restarted my g4. now itunes will open and work fine but as soon as i plug in my ipod the beachball pops up and itunes crashes. the ipod is however showing up on the desktop. so far i have uninstalled completely and reinstalled itunes, and repaired my permissions with both DU and drive genius, but itunes still crashes when my ipod is plugged in. please if anyone has suggestions i would really appreciate some help, this is very confusing. thanks.
Delete all the plist files and also try removing and reinstalling itunes.... if that doesn't work, call 1800MYAPPLE for free support.
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i have about 800 more songs on my nano than itunes, due to a crash. How can I get the songs onto itunes from the ipod, or at least get the new music ive gotten since the crash onto my ipod without deleting all the other songs when it syncs?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If you have failed to bakup, then you can transfer itunes purchases from an ipod: File>Transfer Purchases -
I have all my CDs on my iPod, my old laptop crashed. How can I get my music to the cloud and/or my iPad
Hi
Thanks for the reply, not the answer I was hoping for, one last thing if I can get the music onto a computer can I then add it to the iTunes library.
Really don't want to have to reload it all again -
ITunes Crashes and/or Can't see my files when iTunes is open
Any and all help is very much appreciated!
I recently updated my operating system to Snow Leopard (10.6.3) and my iTunes to 10.0 and now whenever I open iTunes it either automatically crashes or I can't see any of my files in the iTunes window whether I'm viewing it in list view, cover flow or grid. I am able to play my music I just can't see it. I've tried deleting old libraries, deleting and reinstalling iTunes, etc.
Below is the error message I've been getting.
Process: iTunes [1432]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0 (10.0)
Build Info: iTunes-10006701~1
Code Type: X86 (Native)
Parent Process: launchd [188]
Date/Time: 2010-09-24 08:42:09.872 -0500
OS Version: Mac OS X 10.6.3 (10D575)
Report Version: 6
Interval Since Last Report: 21090 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 4118 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 300E8F2A-B0C6-4DBD-9C49-6AA79AB0A13C
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x001461ee 0x1000 + 1331694
1 com.apple.iTunes 0x0017d016 0x1000 + 1556502
2 com.apple.iTunes 0x0063837d 0x1000 + 6517629
3 com.apple.iTunes 0x000c3167 0x1000 + 794983
4 com.apple.iTunes 0x000bd5ac 0x1000 + 771500
5 com.apple.HIToolbox 0x9365a0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
6 com.apple.HIToolbox 0x93659370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
7 com.apple.HIToolbox 0x9367bb55 SendEventToEventTarget + 52
8 com.apple.HIToolbox 0x936c9e46 HIView::Click(OpaqueEventRef*) + 480
9 com.apple.HIToolbox 0x936c9c13 HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
10 com.apple.HIToolbox 0x936c84f0 HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 491
11 com.apple.HIToolbox 0x936c7ff3 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 786
12 com.apple.HIToolbox 0x936c78fe StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 93
13 com.apple.HIToolbox 0x9365a0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
14 com.apple.HIToolbox 0x93659370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
15 com.apple.HIToolbox 0x9367bb55 SendEventToEventTarget + 52
16 com.apple.HIToolbox 0x9368d63b ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
17 com.apple.HIToolbox 0x9365a4fa DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
18 com.apple.HIToolbox 0x93659370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
19 com.apple.HIToolbox 0x9367bb55 SendEventToEventTarget + 52
20 com.apple.iTunes 0x001269c6 0x1000 + 1202630
21 com.apple.HIToolbox 0x9365a0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
22 com.apple.HIToolbox 0x93659370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
23 com.apple.HIToolbox 0x936591cf SendEventToEventTargetWithOptions + 58
24 com.apple.HIToolbox 0x9368dd10 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
25 com.apple.HIToolbox 0x9365a4fa DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
26 com.apple.HIToolbox 0x93659370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
27 com.apple.HIToolbox 0x9367bb55 SendEventToEventTarget + 52
28 com.apple.HIToolbox 0x93804df7 ToolboxEventDispatcher + 86
29 com.apple.HIToolbox 0x93804f2f RunApplicationEventLoop + 243
30 com.apple.iTunes 0x00126888 0x1000 + 1202312
31 com.apple.iTunes 0x00126796 0x1000 + 1202070
32 com.apple.iTunes 0x0000bdfc 0x1000 + 44540
33 com.apple.iTunes 0x00004027 0x1000 + 12327
34 com.apple.iTunes 0x00002fb6 0x1000 + 8118
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ebdb42 kevent + 10
1 libSystem.B.dylib 0x95ebe25c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95ebd719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x95ebd4be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x95ebcf41 pthreadwqthread + 390
5 libSystem.B.dylib 0x95ebcd86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95e972fa machmsgtrap + 10
1 libSystem.B.dylib 0x95e97a67 mach_msg + 68
2 com.apple.CoreFoundation 0x9242700f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924260f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9242c034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x95ec4a19 pthreadstart + 345
7 libSystem.B.dylib 0x95ec489e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95ec5262 _semwaitsignal + 10
1 libSystem.B.dylib 0x95ec4f1e pthread_condwait + 1191
2 libSystem.B.dylib 0x95ec6bb8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b288 0x1000 + 41608
4 com.apple.iTunes 0x0002137b 0x1000 + 131963
5 libSystem.B.dylib 0x95ec4a19 pthreadstart + 345
6 libSystem.B.dylib 0x95ec489e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95eb6286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9246682d __CFSocketManager + 1085
2 libSystem.B.dylib 0x95ec4a19 pthreadstart + 345
3 libSystem.B.dylib 0x95ec489e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95e972fa machmsgtrap + 10
1 libSystem.B.dylib 0x95e97a67 mach_msg + 68
2 com.apple.CoreFoundation 0x9242700f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924260f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9242c034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x95ec4a19 pthreadstart + 345
7 libSystem.B.dylib 0x95ec489e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95ebcbd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x95ebd168 pthreadwqthread + 941
2 libSystem.B.dylib 0x95ebcd86 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffda38 ebx: 0xbfffda38 ecx: 0x00e70111 edx: 0xffffffff
edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffda58 esp: 0xbfffda10
ss: 0x0000001f efl: 0x00010282 eip: 0x001461ee cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x98086000 - 0x984bbff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x984bc000 - 0x98564ffb com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98565000 - 0x98587fef com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9858b000 - 0x985c9ff7 com.apple.CoreMedia 0.484.5 (484.5) <35725D22-4549-5568-8E8C-62E0AD0E90F7> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x985e3000 - 0x985edffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x985ee000 - 0x9862cff7 com.apple.QuickLookFramework 2.2 (327.4) <88A59C42-A200-FCB6-23EC-E848D0E14963> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x98661000 - 0x98662ff7 com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) <959DFFAE-A06B-7FF6-B713-B2076893EBBD> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x986a5000 - 0x98b62ffb com.apple.VideoToolbox 0.484.5 (484.5) <DA9B4FA8-B91C-43AC-1D84-0BFF46BB5BCE> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x98b68000 - 0x98b6bffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98b6c000 - 0x98b70ff7 libGIF.dylib ??? (???) <03880BA1-7A86-0F2B-617A-C66B1D05DD70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98b71000 - 0x98ed8ff7 com.apple.QuartzCore 1.6.1 (227.18) <8A65F233-4C77-BA7C-5DDA-2423F5C1B7A1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x98fd6000 - 0x98feaffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98feb000 - 0x98ff9fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <82B2C254-6F8D-7BEA-4C18-038E90CAE19B> /usr/lib/libz.1.dylib
0x98ffa000 - 0x99015ff7 libPng.dylib ??? (???) <929FE8EE-277D-F6EB-D672-E6F4CEBF1504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99021000 - 0x991a3fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <96A45E03-2B29-83EB-0FC6-2C932E398722> /usr/lib/libicucore.A.dylib
0x99213000 - 0x992eefe7 com.apple.DesktopServices 1.5.5 (1.5.5) <ECEDFDF2-C40E-8DF0-F8FC-249CCA762E62> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x992ef000 - 0x992faff7 libGL.dylib ??? (???) <EAD85409-9036-831B-C378-E50780305DA6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x992fb000 - 0x9932cff7 libGLImage.dylib ??? (???) <AF110892-B10A-5B61-F898-21FB2BCE63BF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x99358000 - 0x99393feb libFontRegistry.dylib ??? (???) <F50A60E1-3757-D007-A20D-A5504C17334C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x993c7000 - 0x993f8ff3 libTrueTypeScaler.dylib ??? (???) <4C189FCA-A210-7255-8F70-38DF9D19F877> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x993f9000 - 0x99429ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x99456000 - 0x99681ff3 com.apple.QuartzComposer 4.1 (156.13) <FE0BF06B-8D32-C712-7CCD-63D8918B8B6D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2320BH FFS G1, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: iPod, 0x05ac (Apple Inc.), 0x1209, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
Thanks again for any help!Welcome to Discussions, mollyib
(1) Unless you get better suggestions here and have compelling reason for not doing so,
update to the latest version (10.6.4) using the Combo Updater as follows:
Disconnect all your iPods and other AV peripherals and then restart your Mac.
Then use your Mac's Disk Utility to repair permissions.
Now download and install the Mac OS X v10.6.4 Update (Combo):
http://support.apple.com/kb/DL1048
Immediately after the restart that completes the update, repair permisssions again.
Then test whether your problem persists.
(2) If you still have problems, reinstall iTunes 10. Use Software > Update... or this weblink:
http://www.apple.com/itunes/download/
Repair permissions when the update is finished. Then test again.
(3) If your problem only occurs when you have iPod connected, see if anything here helps:
http://support.apple.com/kb/TS3219
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1 -
My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod. Can new songs be added without erasing?
Yes by:
Using iPhone, iPad, or iPod with multiple computers
However, you can make this computer the syncing computer by:
- Transering iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music
- For synced photos you need a program like TouchCopy or PhoneView. The do music too.
- After everything is on the computer connect the iPod to the computer and make a backupo by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not include synced media like apps, music, synced photos. -
My itunes crashes and I can't open it all. HELP
My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis. -
I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
My new Windows 8 PC doesn't show my old Itunes library. How can I transfer my songs from IPod 2nd Gen to new PC?
Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
iTunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?
Hello, nwestpha.
Thank you for visiting Apple Support Communities.
You may find this article helpful in locating your missing media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Cheers,
Jason H. -
I can't seem to get my headphones to work on my iPad mini when using iTunes remote.
I can stream to any Airplay capable system perfectlyvia Remote and control iTunes on my iMac as advertised.
Just want to be able to listen to iTunes on my iPad "wirelessly"Yay!
I discovered this lovely little forum entry that solved my problem!
(Remember this is for Windows, I'm not sure if the same will work for Mac)
This is what you do:
1: Have iTunes up and plug in your iPod.
2: Hold the Sleep/Wake and Home buttons down until the iPod shuts down.
3: When the screen is blank, release the Sleep/Wake and just hold the Home button down for about 15 seconds.
4: After then, iTunes will recognize an I iPod in Recovery Mode.
5: That's when iTunes will ask you to Update/Restore your iPod.
I'm pretty sure those are the steps.
(If anything is wrong, can someone fix it, please?)
But that really does work.
The writer said that his iPod was "stuck on the apple screen, and not going anywhere after that."
That was my issue, so hopefully this will work for you! -
Can't see any songs/etc on Nano even though iTunes says it has!
Hi,
I had a problem with my nano today so I followed the instructions on this website for troubleshooting and restored my nano back to factory settings, reinstalled the latest copy of iTunes and then copied songs back onto my nano.
Now whenever I connect my nano, it keeps asking me to register it (which I've already done). Then when I click on Finish, it then automatically 'updates' and according to iTunes it says that it has loads of tunes on it. As soon as I disconnect however, I can't see any songs, playlists etc on my nano.
Another thing is that before disconnecting I tried to change the update setting to manual. After disconnecting and reconnecting however, it's somehow changed it back to automatic.
What's wrong? Can anyone help me please?
Thanks,
Newbie
4gb Nano Windows XP Pro
Message was edited by: ananonewbiePut it into disk mode first:
http://docs.info.apple.com/article.html?artnum=93651
Then change the drive letter as in the last article.
Once you've done that, eject the iPod and reset it.
http://docs.info.apple.com/article.html?artnum=61705
Then you can reconnect it, and you should be able to take care of it in iTunes. You just might have to restore it once more, once you get the drive letter changed.
CG -
Is drag to drop songs or videos still present in itunes. When i updated itunes i couldn't drag and drop any song or videos pls help.
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock -
but this is only for the songs downloaded on my phone. I can't play any songs on my phone, only on the original itunes library. Whats going on??
The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I went in to use itunes today. It opened up right away, but I can't play any songs nor enter the store. It displays the message ' itunes has stopped working' and then closes. I tried removing itunes and reloading. Same thing. This is on my PC. My wife can still open itunes on her PC. Can anyone help?
Hello printer12
Start your troubleshooting with the article below as it goes over issues with iTunes crashing and multiple options to troubleshoot.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Regards,
-Norm G.
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