My Ipod is making weird clicking noises and telling me to contact apple support. what is going on and can I fix it?
So it started out not being about to conect to my computer then, when i changed to usb port, it went to disk mode. when i reset it it started to make odd metalic clicking noises and telling me to contact apple support. I'm freaking out cause i don't know what happened in I think its broken (its also my brothers ). I feel like i have tried everything but don't want to touch it anymore incase it breaks completely!! anybody know whats wrong with it? or possible how I can fix it?
Contact Apple iTunes Support Center as directed in the message.
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Hi my ipod classic has started making funny clicking noises and is telling me to go to apple support, any help would be appreciated
Many thanks
Mark connollyThe hard drive in it has failed and will need to be replaced.
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when i put my visa card on and clicked done it told me to contact itunes support. why? and how do i just put it on to buy music
Do exactly what it told you to do:
Contact itunes support
http://www.apple.com/support/contact/ -
I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96728) -
I Forgot answers to my security questions and there is no "reset security questions" in "manage my Apple ID" and my country is not listed in "apple support" what do I do???
Try contacting Support via this form and explain and see what they reply with (tell them that you don't have a rescue email address on your account and your country isn't on the HT5699 page) : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses -
i cant call apple support (or be called) and i didnt put a rescue email. is there any way i can get my security answers back?
Click here, fill out the form, and explain why you can't call. They wouldn't be security questions if they could be bypassed without verifying your identity.
(97085) -
can someone please just tell me how to fix it so I can buy things on my game
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
IPod is making weird clicking sounds and not responding...
I dropped my IPod last night and it fell onto concrete. Of course.
Right after - It froze on a list menu and would not respond to anything, including being plugged in to the computer. Now the screen is just going from the apple logo to the unhappy IPod picture, and its still making these crunching clicking sounds. Any ideas would be helpful thanks.i believe the hard drive has been jarred enough to no longer be functional. Unfortunately apple will not cover accidental damage even if its within warranty.
The ipod sad face means that the hard drive is irreparable, If your ipod is within warranty you can go ahead and try to speak to an ipod tech support for some assistance in getting a repair... If it isnt, i heard about a site called www.iresq.com
Theyre a third party repair service for ipods and apple equipment... however i dont know their credibility.
I hope this helps, im sorry for your loss. -
My iPod is making weird ticking noises
I bought a new 30GB iPod (video)about a week ago. Everything works but it seems to delay quite often, especially when changing songs. Sometimes it just won't switch songs at all when I click the next or previous button. Also, you can occasionally hear strange ticking noises.. like the inside of a clock or the sound a computer makes when its trying to do a lot at once. This happens when scrolling, changing songs, etc. I'm just wondering if this is normal or if any other owners of this iPod have experienced it. Because my iPod is new I want to figure this out and see if I should call and try to get a new one to avoid further problems in the future. Thanks for your help
Yeah, this noise is made by the head of the hard
drive which switches from one position to the other
when you change tracks.
Don't worry, it's perfectly normal for an iPod with a
hard disk.
hmm....not exactly.
i got my ipod replaced twice in the same night b/c of this issue. the apple genius took it in the back room and moved it left to right a few times while it was being restored and he noticed the "grind-like" noises. he came back to me and said it definitely wasn't normal && finally swapped it out with one without the strange noises.
i believe apple uses 2 different types of hard drives in their ipods, one of which make the weird noises.
so, it's a faulty ipod....get it replaced before your 14 days are up!!
cheers-
mark -
ipod is disabled
i have tried to reset my ipod following the online instructions but it hasn't workedWhat exactly happens and when does it happen when your try:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Also
Place the iPod in recovery mode using one of these programs and try to restore:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
when
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