My iPod is no longer connecting to the computer...

I think my iPod is dead. If it is, I'm seriously going to cry.
It's the 4th gen model with the 40gig harddrive.
I have tried multiple times to connect my iPod to both my iMac and my PC. It won't connect... on my Mac, it doesn't even show up at all. On my PC it shows up in file manager, but when I try to click on it it tells me there is nothing connected.
I have tried both my USB and my Firewire cables and the actual dock...
I can hear the hardrive in my iPod continually spin when I connect it to either computer as it is trying to make a connection... it won't stop spinning until I disconnect it.
Am I SOL? Is my iPod dead? I really hope not... if anyone has any suggestions to help me fix this problem, please help. It seems as if it happened suddenly.

Wow... I found this in another thread from the user DocBlueDog, I did this and it worked.
Looks like Apple's latest update screwed up a lot of iPod owners... that's horrible.
Anyways, if anyone is having the same problem, try this:
Re: OK Here is A WORKING SOLUTION
Posted: Feb 3, 2006 9:20 AM in response to: DocBlueDog
Click to reply to this topic Reply email Email
Just got off the phone with amazing tech support guy at www.ipodresq.com -
He talked me through this without having to send in my ipod. AMAZING.
(This is a second hand description. Evaluate it and try it at your own risk).
So disconnet your ipod. Quit Itunes.
Go to your utilities folder and look for ipod updater.
Inside you'll see a folder IPOD SOFTWARE UPDATER and DISK UTILITY.
Open DISK UTILITY AND the most recent updater IPOD UPDATER 2006-01-10.
Reset your ipod by holding down the menu key and the center key together until an apple logo appears. Plug in your ipod.
Ideally you will see it in disk utilities. In the ipod updater go ahead and hit RESTORE. Yes this will wipe your ipod of all data but hopefully most of it is in itunes or on your computer.
When updater is done HIT CANCEL and then quit updater and quit disk utilities. It should be on your desktop.
Just to be safe disconnect your ipod and reconnect it. (superstition).
Launch itunes. It may attempt to update your entire itunes library. Mine said there was not enough room so I just hit cancel.
Then I couldn't drag anything to the ipod because the ipod options were set to automatically update and I had to change it to manually update. Now I am relouding my librarys to my ipod which is working with my computer again.
WHY I should have to deal with calling apple and being told my ipod needed to be sent in to be repaired is beyond me. Love this companies products but wish they would step up more on support.
Good luck.
All best,
Rob

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