My ipod is not being recognized anymore by my computer- HELP!

i have an HP- i use windows home as my software, and i have a 20gb ipod... it's less than a year old...
for some reason suddenly when i go to import songs/music from my computer to my ipod my computer is not recognizing my ipod- i can import the music fine to the computer- but the ipod itself never "shows up"... do i need to update it? will this erase all my music? i have like 5000 songs on my ipod and would hate to have to reload it-
can anyone help me? on my ipod once recently when i plugged it into my computer an icon like a notebook file with an !point showed up- it then went away- when i plug it into the computer it says "do not disconnect" - so i dont' think the prob. is with the ipod... can anyone help? thanks- J

Try the troubleshooting advice on this page:"Your Windows PC doesn't recognize iPod" http://docs.info.apple.com/article.html?artnum=61711

Similar Messages

60 gb Video iPod (Windows) not being recognized

My iPod is not being recognized by my desktop anymore. I have tried all suggestions (reset, reinstall iTunes, etc.) except a restore because the computer doesn't see it to do a restore. It does cause iTunes to freeze up when the iPod is attached, but can't see it. My laptop sees the iPod OK, so what do I try now so I can use with my desktop? Thanks!
Norm

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

IPod is not being recognized in any sort.

I recently updated to Windows XP Service Pack 2 and my iPod is not being recognized in iTunes and My Computer. Before the update, when I connected my iPod to the computer it would be recognized as a device plugged into the USB but not anymore. Right now I have it plugged in and it's not even charging. I tried most of the usual things to do to fix the problem but nothing is working. Please help, thank you.

While my iPod works perfectly well on my Windows XP Desktop, my new Laptop with Vista Ultimate will not recognize the fact that it is even plugged in..
The iPod however does recharge nicely.. What is of concern is that my desktop is not portable and not readily accessible when I want to download new music and or photos.
Itunes appears to work well on the Laptop with the exception of not being able to access my iPod.
Anyone have any ideas??
XPS M1710 Dell Other OS Pentium Core 2 Duo c/w Windows Vista Ultimate

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

10.7 update and now my iphones/ipod is not being recognized.

10.7 update and now my iphones/ipod is not being recognized in windows 7 service pack 1. I have 2 iphones and an ipod 3G. I have to go into services and stop the apple mobile device and start it up again to get my devices recognized. Anyone else having the same issue? One of the iphones is not upgraded to the new iOS, the other phone and the ipod are updated.

Hi,
You probably need to update to Snow Leopard10.6.8
Click Apple icon top left and click Software Update and keep doing that until it says software is up to date.
That should bring your itunes to the correct version.
Hope this helps,
Alan

My ipod is not being recognized by computer please help

my ipod is not being recognized by my computer....anyone please help

- Try manually placing the iPod in recovery mode. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next, try placing the iPod in DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My 2nd generation ipod is not being recognized by laptop or ipod player and night before , it was

my 2nd generation ipod is not being recognized by my laptop or ipod player and the night before it was

I have followed all the 5-R's, resetting, retry,restarting, reinstall itunes, restore. I realize this is an older ipod nano, but it works great but just not communicating with my laptop or ipod player.

TS1363 My new IPod is not being picked up by my computer. What should I do?

My new IPOD is not being picked up by my computer. What should I do?

@vic_suav, thanks for the additional information. Could you please try to see if this does the trick?
Quit iTunes on your PC, switch your iPhone on and make sure it's not locked, before connecting it to your computer. Then wait a minute or two until the "Download Photos" dialogue box pops up. When that happens, launch iTunes and wait a minute or two until iPhone shows up as a connected device.
If the above doesn't work, follow the steps in 'How to restart the Apple Mobile Device Service (AMDS) on Windows' to restart the Apple Mobile Device Service, here: http://support.apple.com/kb/TS1567
Otherwise, please try a different USB port on your PC. Then in your Windows 7, click Start and choose Control Panel. Click "Uninstall a program". Then verify that Apple Mobile Device Support is visible in the list of currently installed programs. If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. For removing and reinstalling iTunes, QuickTime, and other software components for Windows Windows 7, follow these steps: http://support.apple.com/kb/HT1923
if all of the above fail, you can try some of the troubleshooting steps outlined in 'iOS Device not recognized in iTunes for Windows' article: http://support.apple.com/kb/TS1538
Let me know how it goes. Good luck!

Ipod touch not being recognized by itunes now

i have a friend who has an ipod touch....everything had been going fine for him and then all of a sudden it was not being recognized any more....what caused this? he did say that he had done an update but i'm not sure what version he has....could this possibly be the problem.....does anyone an a fix for this?

I think Apple is having a problem at the moment, my Ipod touch was always fine syncing until the new update! (Even on older itunes version, I could'nt sync since new update came out) It just isnt recognizing the device...
Ive done all that Apple says to do, none of which helps at all, I reckon its thier own side of the problem they need to fix...

IPod touch not being recognized by iTunes on my MacBook, and on 2 other PCs

Hello,
After scouring the web and these discussion forums to no avail, I've decided to post my problem. I downloaded iTunes 8.0 yesterday, and updated the firmware on my iPod Touch to 1.1.5. I tried connecting my iPod, and nothing happened. It is not being recognized by my MacBook. So, I tried using another USB iPod connector, and nothing happened. I tried using a firewire connector, and nothing happened. Frustrated, I tried connecting to my one roommate's HP laptop and see if it would get recognized there - no. I then tried on my other roommate's laptop. The device was recognized to be USB, but iTunes wouldn't go ahead and try and reformat it. I'm starting to lose my mind! I've tried resetting the iPod touch itself loads of times to no success. I've tried restarting while having the iPod connected to the computer, and still nothing.
What should I do now?

Sorry about not getting to you on the quick-fast, but we aren't Apple employees.
What ended up being the solution you needed, as you said, you couldn't find any information already posted on this problem, so documenting your fix may help someone in the future.

Ipod touch not being recognized

Hi, I am plugging in my son's ipod touch and it is not being recognized by the computer or itunes - only being asked about it being a camera - help - thanks - Debbie

Start here:
iOS: Device not recognized in iTunes for Windows

IPod Shuffle not being recognized by my PC

Hi, I just bought 2 Apple iPod Shuffles from eBay. I have a slight problem. When I plug them into my USB port, iTunes does not recognize them. They show up in My Computer though. When I try to re-install/reset the factory settings it says "Plug in a device" or something like that. My guess is that I bought them from a Mac user.
My question is: How might I go about converting it from Mac to Windows?
:: I am not sure this is the problem though, this is just a guess ::
-Thanks
HP Pavilion Laptop Windows XP

I have a similar problem, my iPod Shuffle is being read in my Windows 2000 but in the iTunes it's not being recognized.
When I try to play the iPod, the green and orange lights blink simultaneously.
When I try and double-click on the icon for it in My Computer, it's saying that it can't be accessed because of an I/O device error.
Finally, I come to the site and get the latest update and when I try to update, it's saying that there's an iPod service error.
Hope that generalizes everything of what I'm saying and similar to Niko's problem as well.

My iPOD is not being recognized by my computer.....

I have a 30GB white iPOD. It charges and everything. Nothing seems to be wrong with it. My computer can't recognized it. I can't load/unload songs beacuse of this. I have 2 2GB nanos (the new ones) that work fine. What do I do?

You know, my new ipod (The 30 GB) was also not being recognized by my laptop and wasn't even charging.
I think I finally figured out that the usb cord in my laptop didn't have enough power and now I am using my brothers desktop and it seems to work finally.
HOWEVER, now that it didn't charge successfully the first time for a few hours like recommended and I was playing around with it to make it work, I am afraid that my battery is all messed up.
When I thought I was charging it, it really was using up the battery. And there were times my computer would freeze in the middle of the process so I would have to restart my computer
Would anyone know if my ipod will be ok?

HT1414 my ipod is not being recognized on my devices

I am trying to backup my ipod but the device is not being recognized on my computer. When I go into the folder manage devices it is not there. I have gone and hite restore factory settings and that has not helped either.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ipod is not being recognized anymore by my computer- HELP!

Similar Messages

Maybe you are looking for