My ipod is not charging or turning on, it is not recognised by the macbook or pc

my ipod is not charging or turning on, it is not recognised by the macbook, somebody can help?

Hey soniachapelet,
Thanks for the question. I understand that you are experiencing issues with the connection of your iPod to your MacBook. The following resource may provide a solution:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thanks,
Matt M.

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