My Ipod is not connecting to a familiar wifi networked that I have been using for the past three years
Yesterday I went to move my router to another location in my house. This ended up not working for one reason or another so I moved it back. Now it isn't connecting to the wifi. When I go to select a wifi network it shows up, but when I select it, it just shows the loading sign next to it. All my families other devices are connected to it fine, but not mine. I have restarted the ipod muliple times, forgotten the network and even restarted the network multiple times. Any help would be greatly appreciated.
Side note: I went out today and it connected perfectly fine to another previously known wifi adress.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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My ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wifi.
- Reset the iPod. nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.
Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D. -
my iphone 5 bluetooth not connect to my hands free or parrot i have been using iphone 4s with 6.0 software always worked now called apple no help so i restored my iphone 4 with 6.00 net work and that does not work i then tried my daughters iphone and blackberry and they connected
I then tried i phone 5 in my daughters and sons car and no luck. I cant get help from anyone its a jokeI found the solution to your problem. It solved mine right away and now I'm able to upload videos directly from my iPhone.
Go to this thread: https://discussions.apple.com/message/17366529#17366529#17366529 -
I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?
- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
newer copy
BTW, this is the iPod touch forum. -
I have an external hard drive that I have been using for years. All of a sudden my mac will not recognize the external as a "save as" device location. But the external does show up on my desktop and I can open it to drag and drop items. What happened and how do I get my mac to rerecognize the device?!?!?
Hi,
Check Finder>Preferences>Sidebar, is it checked there to show external drives? -
I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature. It now only allows me three options and the style I have been using for the last year is not there. How do I add additional options and get my preferred signature style back?
Hi Amanda ,
Which version of Acrobat are you using?
Which signature style are you talking about?
You can go ahead and try uninstalling and reinstalling it and see if that works for you .
Use the cleaner tool to uninstall it .Here is the link.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
You can refer to the following link to re install it .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra -
i am getting the error message "could not copy to requested location" to a drive i have been using for over a year... when I do the same thing to another drive - it works just fine. why?
Possibly the drive is full
Possibly the permissions are not set to WRITE permission
Possibly there has been a "user mistake" and you think you are copying to a drive you have been using for over a year but something has accidentally changed and you're copying to a different location -
I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray ZacharyThanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ -
Apple ID password must not have been used in the past year
Hello
I am trying to reset my Apple password. I have been sent a link by Apple which I have clicked. When I enter a completely new and never used password in the system (which meets all the other requirements) it says this password must not have been used in the previous year. As a completely new password, it obviously hasn't and yet the system says it has. I have tried this with three completely new passwords but the same thing comes up.
Any suggestions please for how to get out of this loop?
thank youThanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ -
i am trying to synch some music i downloaded into itunes into my ipod and i am getting a message that the system does not recognize my ipod. this is the same ipod that i have used in the past with the same computer and itunes. don't know how to proceed to download the new music into my ipod.
Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
- If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
- Select the iOS device from the iTunes window and click the Summary tab.
- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
- Click Apply to sync the changes to the device.
- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M. -
I am having a problem with the new iTunes store. I can connect my ipod, and it will show that it is syncing. Once the sync is complete on iTunes, my ipod still shows that it is connected, do not eject. I have not had a problem with this until the new verision of iTunes. When I go to eject my ipod, it tells me that it can't eject due to application being used in another program. I did receive an ipad 2 for Christmas, that I also sync with iTunes, but only the ipad shows up in my devices on the site, what happened to my ipod device and how to add it back to devices? Help is greatly appreciated. Thanks.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
The backup disk is not in Mac OS Extended (Journaled) format, which is required.
Kappy's extensive hard drive formatting post - http://discussions.apple.com/thread.jspa?messageID=8340551 - note that instructions at end are for zeroing data.
BDAqua's Formatting instructions - http://discussions.apple.com/message.jspa?messageID=8901255
Pondini: Formatting, Partitioning, Verifying, and Repairing Disks... - http://pondini.org/OSX/Home.html -
i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?
If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.
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