My ipod is not recognized by itunes. Menus missing in itunes.

After I updated my ipod and my itunes, now the ipod is not recognized in itunes. I went through all the recommended steps; starting and stopping various programs on my control panel, turning ipod on and off, checking cables - everything short of standing on my head. In the process of all that, I realized that the menu/task bar on the upper left side of the itunes page was gone. It wasn't there when I started this odyssey and it still isn't there.. I uninstalled and installed itunes again. I have Windows 8. Still no menu and still not recognizing the ipod. My ipod is 32gb touch screen. Probably 3 years old or so. Was working fine before the updates......
Thanks!!!

Hi All,
I tried to download the update and iTunes doesn't work at all! It won't even open. I have tried all of the steps above but still no joy.
Any help would be much appreciated as I have been on this for one week already.
Close to my wits end and moving back to a Sony and trying Android for the very first time.
Thanks in advance.
Regards
Darren

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Ipod is not recognized by the windows our the itunes

Hi
I receive my ipod nano(2gb) by August, it was running fine, without a problem, but now i can recharge it because windows our itunes does not recognized my ipod is connected. I even have try to recharged in true the electricity but the resolte was the same, my ipod does not show to be recharging.
Can someone help me solve this problem.
Thanks pandora

I HAVE A SIMILAR PROBLEM TO THAT I JUST BOUGHT MY 30GB IPOD VIDEO ABOUT 4 HOURS AGO, SINCE THEN I HAVE BEEN REALLY STRUGGLING TO INSTALL IT. A SOON AS I GOT IT, I DID EXACTLY WHAT IT SAID, I WENT TO WWW.APPLE.COM/IPOD/START AND DOWNLOADED THE NEWEST ITUNES VERSION. THEN I PLUGGED IN MY IPOD TO MY COMPUTER, AND ALL THAT HAPPENS IS A LITTLE BUBBLE OPENS UP AND SAYS "FOUND NEW HARDWARE" WHEN I CLICK THAT, IT OPENS UP, AND I CLICK "INSTALL THE SOFTWARE AUTOMATICALLY" WHERE IT SAYS IT, THEN I CLICK NEXT AND WAIT. AFTER, IT SAYS "THE HARDWARE WAS NOT INSTALLED BECAUSE THE WIZARD CANNOT FIND THE NECESARRY SOFTWARE".AFTER I WENT TO WWW.APPLE.COM TO FIND OUT WHAT THE PROBLEM WAS, I'VE LOOKED THROUGH AND READ EVERY ARTICLE THAT CAN PERTAIN TO MY SITUTAION, BUT NONE HAVE HELPED ME I AM DISPLEASED TO SAY, THE LAST ARTICLE I READ WAS THIS ONE:
http://docs.info.apple.com/article.html?artnum=305136
BUT EVEN THAT DOES NOT HELP ME BECAUSE WHEN I GET TO STEP 8 WHICH SAYS "Locate the iPod in this list. In some cases one of the entries will have "iPod" in its name. If no such entries are present, the iPod is most likely represented by "USB Mass Storage Device." I LOOK FOR WHERE IT SAYS "IPOD" OR "USB MASS STORAGE DEVICE" UNDER "UNIVERSAL SERIAL BUS CONTROLLERS, AND CANNOT FIND EITHER THING..I HAVE RESTARTED MY COMPUTER A NUMBER OF TIMES, I HAVE EVEN UNISTALLED ITUNES THEN REINSTALLED IT I HAVE STRETCHED EVERY OPTION AND NOTHING HAS WORKED..CAN SOME ONE PLEASE HELP ME??..I HAVE BEEN TRYING TO SOLVE THIS PROBLEM FOR 4 HOURS STRAIGHT STOPPING ONLY TO GO TO THE BATHROOM AND GRAB A BITE TO EAT..

My IPod is not recognized by my computer nor by ITunes I am using Windows 7

Ipod Nano bough a feww years back was initialez on a different computer. I have unsuccessfully tried to syncrhonize on a different PC with Windows 7. Ipod not recognized by either Windows or Itunes. Thanks for supplying a solution to my problem.

Do one ore more of the following:
> Restart You Computer
> Uninstall & Reinstall iTunes
> Reset your Device (won't delete anything)
> Go to My Computer (Windows XP) OR Computer (Windows Vista & 7) and see if your computer reconizes your iPod.
How to reset iPod
iPod doesn't appear in iTunes
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My ipod is not recognized on my computer or on itunes

I got a new computer and none of the ipods in my house will be recognized by itunes on this computer. I have the lastest itunes downloaded. Also, this computer is authorized to itunes but I can't see any of my music, etc. Please help!

Start here:
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My ipod is not recognized by my computer or itunes

my computer crashed and i had to re download itunes on a new hard drive, i have songs on my ipod and my ipod is not recognized by either my computer or itunes, and

ipod is not recognized simply because it's not installed on your new system,the fact that itunes exist doesn't mean that ipod is as well ,try to reinstall ipod soft on your system
(with the apple ipod disk) once done the new system may accept it and so itunes

IPod is not recognized in windows

My iPod is not recognized in either Windows 7 or iTunes. The iPod was jail breaked and that may have an impact. I did a reset to remove all files and now all I can do with it is view the logo on the screen. Help.

Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

My ipod is not recognized and im so desperate,. HELP!!!!!!!

I have had to change computers recently. I have successfully installed iTunes and have put a load of songs on there but when I connect my ipod is not recognized by either the computer or iTunes. I have restored and reinstalled my ipod more times than i can remember this week. i have even given Apple customer support a call but i swear they just read of the website because i had already done everything they told me to. Please if anyone knows how i can sort this please, please, please help. I'm getting so frustrated.
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You need to post this in the ipod forum.

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod is not recognized by ITune. It is recognized by my computer

Ipod is not recognized by Itunes but is recognized by my computer

Hi Kingme306,
It sounds like your iPod classic is recognized and appearing in Windows, but not iTunes.
The following information may be useful in resolving this issue:
Symptoms
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista or Windows 7) but not in iTunes under Devices, try the following solutions. Start at the top and work your way through the steps until iTunes recognizes your iPod.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks,
Matt M.

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

IPod is not recognized in ITunes after upgrade to 7.3.1

Please help. I upgraded ITunes to the 7.3.1 version and now my IPod is not recognized in my ITunes. The USB port is working since my IPod recharged when I plugged it into the computer. I uninstalled & then reinstalled ITunes, but, my IPod is still not recognized by ITunes or my computer. I cannot find it listed in "my computer" files.
Any suggestions as to what happened? Thanks.
J.
Dell Windows XP

Your post solved the same problem for me. Thank you so much! And thanks to JaketheSnake for starting this thread. iTunes used to start up automatically whenever I connected my iPod Touch, but a couple of months ago it quit doing that. I didn't think much of it as I just clicked on iTunes in the dock and opened it and went on my merry way. I just figured something in the last iTunes update changed it's behavior. But lately I noticed that my iPod Touch would be in the source list while it was syncing and then it would sometimes just disappear. I was too lazy to start a thread, I guess, because I just thought someone would tell me to "restore" my iPT and I had gotten used to my little "work arounds". But now it's fixed, thanks to both of you.
Judie

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day!

My ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall. will this erase all of my music?

my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it. will this erase all of my music?

Hi braddyloopy,
Thanks for visiting Apple Support Communities.
If you need to uninstall and reinstall iTunes, your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
If you'd like to locate your music, this article explains how to find the files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Jeremy

After upgrading to 8.1 in windows, my ipod is not recognized in computer or itunes

I upgraded to Windows 8.1 a while back, and just tried to synch my ipod with itunes and now my ipod is not being recognized in my comuper or itunes. Does anyone know why this is and/or how to fix it?
Thanks!!
Amber

Hello Amber,
I would be concerned too if my iPod was not recognized by iTunes. I found a couple of articles that might help with this.
If you don't see your iPod in the My Computer or Computer section of Windows, follow the steps in this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My ipod is not recognized by itunes. Menus missing in itunes.

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