My ipod is not switching on its a new refurbished ipod please help?

my ipod touch is not working its refurbished and ive charged it over 30minutes please help me?

Try:
iOS: Not responding or does not turn on
If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • My Iphone 4 will not switch off silent .... Please help.

    I Updated My IPhone 4 on the 2nd of Jan 2013 and since then it will not switch off silent mode with the switch on the side of the phone , does any one know what i can do or if there is any other way to switch it off silent ?

    First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can clear some glitches.
    If this does not help, set it up as new device, shown here:
    How to back up your data and set up as a new device
    If still not luck, you'll have to get it looked at by visiting an Apple Store or contact Apple to get it serviced:
    Apple - Support - Service Answer Center

  • Cannot delete itunes .msi not found and cannot install new one! please help

    Please help me awhile ago i tried deleting then reinstalling th new version of itunes / quick time and after going through most of the installation process this comes up:
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.
    Use source:
    C:\Documents and Settings\Jordan\Local Settings\Application Data\Apple\Apple Software Update\
    I made a picture of it here:http://i196.photobucket.com/albums/aa233/djjordie/cannotfindmsi.jpg
    Then i tried uninstalling it (somehow it says its installed in add or remove programs) and the same message came up.
    After ages of trying to figure it out and deleting heaps of things, when trying to install now it says:
    1.run or cancel (thats not the problem) i click run picture here:http://i196.photobucket.com/albums/aa233/djjordie/cannotfindmsi.jpg
    2.then it goes to this picture here:http://i196.photobucket.com/albums/aa233/djjordie/preparingtoinstall.jpg
    3. then straight to this picture here:http://i196.photobucket.com/albums/aa233/djjordie/preparingtoinstall.jpg
    without the the rest of the installation process...
    SO i need to be able to delete it complety (the problem there is the .msi not being found).
    Then install itunes / quick time without the .msi problem or the skipping of the installation process with it saying errors occurred ect...
    Please help it would be much appreciated!
    DJJORDIE

    WHen you get trouble with msi files you usually need the Microsoft Installer cleanup utility.
    Here is a method for removal of iTunes and related programs with clean up and reinstall.
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • My ipod touch is frozen blank w/ just the time and full batt. charge icon on top. No response to anything. Would prefer not to restore as i lost most of my music files on my old comp and do not have them on my new itunes. Please help!

    Help please! My ipod touch has been acting a little funny lately (freezing often, running out of battery even though it's off, skipping or stopping tracks...). Now it's just plain frozen- it will not respond to holding the middle button down for long periods of time or the off button. it is just blank except for up top still has the same text as usual "ipod" with the time in the center and a full battery charge icon. I have tried everything but restoring as I will lose 85% of my music b/c my old files were lost when my old computer died and now are only on the ipod. Any suggestions? Thanks!

    have you tried holding down the home + sleep button together? this could possibly work.

  • I went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help

    i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • My Ipad 2 does not turn on when not plugged to electricity. Even when plugged to electricity, it constantly restarts/switches itself off. what is the problem, please help??

    My Ipad 2 does not turn on when not plugged to electricity. Even when plugged to electricity, it constantly restarts/switches itself off. what is the problem, please help??

    i plugged it and pressed the home button for a few seconds. the connect to itunes screen appeared and the moment i disconnect the cable from the electric plug, it switches off. when i connect the cable to the PC, nothing happens, its as if nothing has been done.

  • I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help

    bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!

    - You can redownload yur apps at no additional cost.  See:
    How to redownload purchased apps from the App Store
    - You only get one download of music and it is up to you to make a backup.  However, sometimes if you explain what happens the iTunes store may allow a redownload of music.  You can contact them by starting here and selecting the appropriate topic:
    Apple - Support - iTunes

  • Is the new iPad and iPod touch 5g have exactly the same iSight camera. because i heard read a lot in the apple site about the new iPad camera but the description for the new iPod touch is not so good IN TERMS OF CAMERA. so please help me

    is the new iPad and iPod touch 5g have exactly the same iSight camera. because i heard read a lot in the apple site about the new iPad camera but the description for the new iPod touch is not so good IN TERMS OF CAMERA. so please help me. coz i want to know is ipod touch 5g giving the new ipads like high clarity mages

    The ipod touch 5g and the new ipoad both have 5-mega pixal cameras.

  • Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

    hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

    Hello there, Ark.
    It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cant copy music from library in itunes to my ipod - PLEASE HELP!!!

    hey everyone im in fed up!
    ok im not really any good at all this technical mumbo jumbo so im desperate for some help. my ipod has been working great till the last few days when i obviously did something to mess it up. among other problems my itunes wont transfer my songs from my library to my ipod - all that happens is it comes up with an unkown error (-36).
    then when i went to the help page and looked up what this error means it said there was a problem with the music i bought from the itunes music store. but not all the songs im trying to transfer are from the music store, they are just from cds i have at home. so i tried only transfer music from cds and that didnt work either it came up with the same message - unkown error (-36). its so frustrating can anyone PLEASE help me!!!
    thanks Nik

    Did you see this?
    Error -36.

  • Updated iTunes and now can't remove songs from my iPod - please help

    I've updated iTunes to version 11.0.0.163 and have an iPod Nano 16gb 5th generation.
    In iTunes, I'm no longer able to manually select songs to remove them from my iPod - I can't even see the list of music that's on my iPod. The only option it gives me is to sync, and I don't want to do that. Before I upgraded iTunes, it was easy to move music between my iPod and iTunes, now I can't - what's happened?
    My iPod is full so I want to remove some music, not all of it. Any advice? Please help - I'm going round in circles!
    Thanks

    Ctrl + B for show Top Menu
    View > Show Sidebar
    itunes will now look more like itunes 10.
    You can click on your device in the lefthand window as before
    You may prefer to use the Music Sync page to select or deselect Playlists, Artists, Albums etc and click apply.
    Delete your files is enabled by ticking the Manualy manage music option on the Device Summary page. You may have to scroll down to find it

  • Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

    Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

    Welcome to Apple Discussions!
    Is all the software on your computer up to date?
    iTunes
    iPod Updater
    Also, try The Five R's
    btabz

  • Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

    Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

    i know extremely frustrating that there is no one to contact!
    i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
    don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
    hope that can be of some help.

  • Trying to create a new movie.  It tells me to name my movie, and the only event choice is the last movie I made.  I don't want it there.  I'm lost and I'm just starting.  Not sure I like the new version.  Any help out there?

    I'm trying to create a new movie.  It tells me to name my movie, and the only event choice in the drop down menu is the last movie I made. IMovie Library is greyed out. I'm lost and I'm just starting.  Not sure I like the new version.  Any help out there?

    peggy818 wrote:
    … I'm lost and I'm just starting.  Not sure I like the new version.  …
    have a read in the Manual:
    http://help.apple.com/imovie/mac/10.0/?lang=en#mov755717b21

  • My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

    My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

    this may happen on external drives if:
    The external drive was hotpluged (removed) without going the correct "eject" way
    The iTunes library (database) got corrupted
    First Aid for external drive
    Close iTunes
    Unmount (eject) external drive the right way.
    Mount drive again
    Go to Workplace -> right click external drive -> choose "clean up" This will force the filesystem to rescan the file structure of the drive and rebuilding the file system table and journaling file.
    After the tool shows "done" (could last some time depending on size of drive) restart iTunes
    If your iTunes library is on your internal drive, this may happen
    The system was not shoot down correct, e.g. "pulled the plug"
    The iTunes library (database) got corrupted
    First Aid for internal hard drive
    Close iTunes
    Reboot system
    Go to Workplace -> right click external drive -> choose "clean up"
    After the tool shows "done" (could last some time depending on size of drive)
    Reboot system, restart iTunes
    If none of the above fixes your problem, post here.
    Lupunus

Maybe you are looking for