My ipod is not working at all

I charge my ipod to the computer and the adapter and it wont charge. i also have had it charged before and still wont work. Its like completly dead and annoying

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

Similar Messages

My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign

My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign also it says new software found however it first asks me to install the software disc which i dont have it with me now can you plz check for the same and reply asap...please thanks.

The link I and Ingo provided included:
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
That is more than quicktime and iTunes. Follow all the instruction in the link for removing and reinstalling the Apple software.

IPOD MINI NOT WORKING AT ALL! HELP!!

my ipod mini is not working at all.
It won't turn on and it won't recharge.
When i plug it in it says it does not recognize the USB.. does this mean i need a new USB cord? I don't want to waste my money on buying a new one if i don't need it.

Try these.
iPod won't turn on.
iPod battery doesn't charge.
Your Windows PC doesn't recognize the iPod is connected.

Ipod touch not working at all nor recognized,, any help!

ipod touch 4generation ios 5.0.1 not working at all nor charging.. not recognized in the computer (windows),, please help me what to do!!
I have tried using the way of pressing the power and home button but nothing happen at all just black screen with no lights or anything
Just to know what happened: i was trying to downgrade the ios and i have used TinyUmbrella for that and put my ipod in the recovery mode from TinyUmbrella but i couldn't exit from the recovery mode
waiting ur suggestions
Thanks

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Also try placing it in DFU mode to see if iTunes can see it so you can restore it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipod touch not working at all and wont register to charge...help!!

My son has a 4th gen. ipod touch. He had it on sleep mode for an hour and now it isnt working at all. It wont turn on and it wont register when we try to charge it. Any suggestions on whats wrong with it??

READ THE WHOLE ARTICLE!!!
Hi there have a simple answer that works(i did it on my friends iPod touch 4 gen)
Plug the iPod into your sons iPod doc or wall adapter ...NOT PC OR MAC... And hold the sleep and menu button for THIRTY seconds.... This will wipe the iPod clear and will also leave it blank then do not use it at all in anyway shape or form. Wait for ios5 to come out( October the 12th 2011) and then Plug it into your PC or Mac that you originally had it synced with and it will work

IPod Touch not working at all

Last night I was browsing the internet on my iPod Touch. While browsing it gave me the warning "Battery at 20%" . The browser locked up (as it occasionally does) and so I held the power/sleep button to turn it off. So after the screen went black, I went to turn on the iPod and it wouldn't turn on. I took it out of its case and the back felt warm. So since the battery was at 20% I took the chance that the battery might have died.
So I went to go charge it and when I checked it, it still won't turn on. I plugged it into my PC, no indication it was plugged in. I plugged it into my Mac, still no indication on itunes that there was a device plugged in. The only thing I haven't done is let it rest while not connected to a power source for 24 hours. So just incase that doesn't work, is there anything I can do to get it to work?

Hello and Welcome to Apple Discussions.
When the charge is very low an iPod is not reconized in iTunes right away. I would advise leaving it connected to the PC or Mac for a few minutes to charge it a little.
mrtotes

My ipod is not working at all i tried to power down and tried the home button i was on pinger and it just froze nothing works on it what do i do?

my ipod is frozen nothing works i tried to restart it by pressing down the home button and power button at the same time but nothing works i was trying to get on my pinger app and it froze there all i see is the pinger sign its basically my life and i dont know what to do at this point any ideas on how i could get it going again?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod shuffle not working at all

I bought an ipod shuffle earlier this year and it has been working extremely well up until yesterday. There is a problem with my ipod shuffle. When I try to play the shuffle, the error light appears, and when I hook it up to my computer, it registers the shuffle but doesn’t open in itunes. Is there some way that I can fix this problem?
Windows XP

ya thanks i used the iPod Shuffle Reset Utility and it worked. http://docs.info.apple.com/article.html?artnum=303979 is the iPod Shuffle Reset Utility if anyone else comes across this problem

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod (5G) and iPod (Classic) Not Working

_*iPod 5G:*_
I bought the iPod 5G 2-3years back ago. It was working all fine. Few months back I accidentally dropped the iPod. After this, the iPod was not working at all. None of the buttons works. But i am still able to put in on HOLD or even restart/put to disk mode. I am using it as a 80gb External Hard Drive.
*iPod Classic (120GB):*
I bought this iPod from Bangkok in December 2008. Later, in March, used to restart by itself and freeze suddenly when a track is being played. I had some tracks on it then. Whenever i try to play any track it showed the time 00:00 and started to play that particular track after this 'click' sort of sound from the inside, possibly from the hard drive. It even freezes during the RESTART process. So I had to bring it to a stable condition by restarting it during it is being restarted. My computer is not able to identify it. I have tried to restore it a couple of times now. Sometimes, I am able to get through the RESTORE process but most of the time my mac/ipod freeze together and wont come back to normal until and unless the usb wire is pulled out forcefully. Well, whenever iTunes recognizes it, I try to sync music. I have about 200 tracks in this one playlist. Whenever i try to sync it, the ipod freezes together with my mac. The sync process stops without copying all the tracks to my ipod. After that the screen goes black and then comes back with a dull APPLE logo displayed.
+Information on iPod Shuffle:+
My dad is going to Bangkok tomorrow. I asked him to get me a Shuffle. The new one that talks. I use the ipod mainly in my car (using the aux). There are no buttons on the Shuffle as everything in situated in cable of the ear phones. How am i going to use the controls if my connect the AUX (from my car's stereo) to my iPod? I wont be able to change tracks, pause or even shut down the ipod. Another thing is that whenever the ear phone plug is disconnected from the ipod, while it is playing a track, the track gets automatically paused.
This is very long, consumed a lot of time for you to read/for me to write. I guess making it longer would help me to kill time as I am running a ZERO OUT format on the 2nd ipod I own. :P
Thank You,
Samin
Message was edited by: samintasib

The classic bought in December 2008 would still be covered by warranty. Have you arranged for service for it?

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

My ipod touch is not working at all pls HELP, my ipod touch is not working at all pls HELP

My iPod touch is not working at all,i did everything i could and still it doesnt work,i live in the philippines my idea of solving this problem is to send it back at Apple California we do have service centre here but i dont trust them,i dont know what to do,I REALLY NEED YOUR HELP

Quite possibly. It wouldn't hurt to try another one if at all possible. If you have to, borrow one from a friend. It could also be due to debris in the docking port of your iPod. Take a look on the inside of the port and make sure there is no lint or anything like that. Also look for broken pins as they would definitely cause connection issues as well.
B-rock

My ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

my ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

Most likely, water damage.
You can try putting your iPod in a tupperware, half filled (maybe half inch) with rice grains, close the cover for about a week.
If you have done this, as soon as it got wet, higher chances of success, now looks like the water moisture is getting to the LCD screen.
Then you can always bring it to Apple Genius bar, for a an overhaul. (may cost you half the price of a new iPod classic.)

TS2771 what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all

what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all please help me

Try:
- iOS: Not responding or does not turn on
-When it says place the iPod in recovery mode use this program instead of the buttons.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod touch 4th generation, home button not working at all, Help?

IPod touch 4th Generation , home button not working at all, Help?

- Try restoring your iPod to rule out a software problem.
- The try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
iPad 2 home button fail: Apple Support Communities
You can turn one Assistive Touch in Settings>General Accessibility to use the screen instead. See chapter 30 of the users guide
iPod touch User Guide (For iOS 5.0 Software)
If under warranty make an appointment at the Genius Bar of an Apple store.

My ipod is not working at all

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