My ipod is on lock and i cant remember the combination
i acidentally put my ipod on lock and i cant remember the combination. what do i do?
Damon,
From your link;
"Unlocking iPod
You can unlock iPod in one of two ways:
1. Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
2. Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked."
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Hey 1966Gt6,
I found an article that goes over what to do if you've forgotten or can't remember your passcode. Check it out here:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
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I think you can fix by plugging it in and restore plus back up. Go to apple.com to see if there would be another way.
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Hi jordan breese,
Welcome to the Support Communities!
The article below may be able to help you with this.
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http://support.apple.com/kb/ht1212
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Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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iOS: How to back up
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My phone is locked and I cant remember my password
You can login to your iCloud account and remove the iPhone for our devices and then restore by the recovery mode as described in http://support.apple.com/kb/HT1212 or you can do a remote erase from the iCloud account.
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IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you
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If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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my daughters cousin gave her an ipod and it has a lock code on it and she doesnt remember the lock code i cant get itunes to do anything with it i need help
Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
If necessary Place the Device into Recovery mode...
See Here...
http://support.apple.com/kb/HT1808 -
my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
HT1688 Hello my iphone is locked and i dont remember the passcode HELP!!!!
Hello my iphone has been locked and i cant get in i dont remember the passcode.. If you can help that would be gratefully appricated
See: http://support.apple.com/kb/HT1212
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This is actually for my mothers account. She has tried to use itunes for her new phone but is unable to login. We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions. We called apple support who helped to reset her password but we really need to change her questions also. We dont seem the get the option to change them if we dont know the answers to the existing questions.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
My ipod locked and i cant remeber the password how can i open it and change the password?
my ipod locked and i forgot the password is there anyway i can open it without haveing to reboot the whole ipod to factory settings.
Hey 1966Gt6,
I found an article that goes over what to do if you've forgotten or can't remember your passcode. Check it out here:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
David -
HT1414 if an ipod touch is locked and you cant pull up settings on the ipod, how do you unlock it?
If an Ipod touch is locked & you can't pull up the settings screen, how can you unlock it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If yo mean disabled this is the direct way:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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