My ipod is showing a black screen, but will charge and make the notification noises. Any ideas on how to fix it
My Ipod touch is just showing a black screen, it still charges and the notifictions still go off because I can hear them. It wont turn onto the lock screen it just stays black. I tryed letting the battery run down and left it for like 24 hours but nothing changed
If the unit has NEVER been jailbroke, first try a system reset. It cures many ills and it's quick, easy and harmless... Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.
Similar Messages
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my ipod touch 4th generation, is stuck on the apple turn-on screen where you turn it on, but all you see is the apple. Any ideas on how to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My MBP will not lot start up. It chimes on but will not load up the OS. Any Ideas on how to reboot, btw i do not have the OS Disc.
The System DVDs that originally came w/your MBP has the troubleshooting tools. Suggest that you find them.
Do you have any 3rd party utility DVDs? If so, they may work. DW would be your best choice. Does wonders.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s. -
My ipod only shows a black screen and an apple logo
My ipod only shows a black screen and an apple logo. It wont connect to iTunes, and charging doen't work. HELP PLEASE!
Try a reset. Hold the home and power buttons at the same time until the screen goes dark for a moment, then the Apple boot logo should reappear. If it doesn't work, it's broken, take it to the Apple store or another authorized repair service.
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i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod
"I have been able to convert to AAC by first converting to AIFF and then to AAC. This is a pan though."
this worked for me.
thanks. -
I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!
Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!
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Hi
My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than YouIf it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase. -
Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. The screen is still black and white. Any ideas of how to fix this?
Hi im,
Thanks for using Apple Support Communities. This article has a few troubleshooting ideas for issues with color on your TV when using Apple TV:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
http://support.apple.com/kb/TS5148
Cheers,
- Ari -
My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this problem?
On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?
On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed. -
I have just today recieved a brand new iPod Touch 4th generation iPod with the latest update. Everything else on the ipod is working and my computer is able to read the camera fine, but iTunes cannot recognise it - even after restarting and trying different USB ports and cables. There is nothing at all coming up on the device list and iTunes is working as it would if I had no iPod plugged in. This is my first iPod on this computer and I have already tried redownloading iTunes. My computer is a windows XP computer. Does anyone have any idea on how to fix this problem?
Since this is an XP machine, which version of iTunes do you have installed? Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad. -
My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?
There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them. -
I downloaded the latest iTunes software update and it properly installed. But, I cannot close the update window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the window. Tried to quit on both the big window and the software update title in the menu bar. No luck.
Tried that by shutting down via the power button only as the normal shutdown was nixed by the open window issue. It did not help. Found a very similar question in the discussions and it recommended "Force Quit". That worked and the update works normal and the window is gone. Thanks!
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Recently when I search for things in the top right search bar in iTunes, the results show up but I cannot click on them. Any ideas on how to fix this?
Go to this address: http://mycroft.mozdev.org/search-engines.html?country=AU
Item 24 lists 3 installable major search engines for Australia.
You can also restrict your search in Google by including ''country:au'' or ''location:au'' or ''city:perth'' (for example) in your search terms. Example: ''city:sydney plumbers'' in the Google search box will list plumbers in cities named sydney. -
TS1412 any ideas about how to fix an iPod Nano with a white screen??
any ideas about how to fix an iPod Nano with a white screen??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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