My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

I have a ipod classic, 160gb.
My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?
My computer is a Inspiron 530S using Windows Vista, duo core.

All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
Check out this article
http://support.apple.com/kb/TS1463?viewlocale=en_US

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TS1463 What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not w

What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not working, please help me...

If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
B-rock

Red Circle with a Red Square in it?

Hello Community
After ios 7 update everything has basically gone horribly wrong.
Is anyone else getting these red circles with the red triangle in their songs list when selected to play? Some songs play while others just dont play then it skips to the next song that will. When i press the red circle, nothing happens except the colour goes to opaque.
My itunes was working perfectly well before update.
So So So not a fan on this update. What the **** are apple doing! Update on Iphone 4 has a terrible lag to everything so thanks for that apple. & i really shouldnt have to fork out money for a new phone just so i can have the privalege of have the update working...in todays society we should be keeping our technology as long as we can and not adding to the landfill with perfectly working phones but just crappy updates that force you to buy a new phone that can handle the update, which you really dont have a choice but to update...STOP trying to fix things that arent broke APPLE.
& another thing, we should have the choice (you remember freedom of choice, dont you Apple) whether or not to use icloud, maybe i like my privacy, as i am sure most people do. Now you have everything geared towards icloud! what happens when you guys get hacked & then those hackers have access to everyones stuff. (sorry for being a drama queen, but anything is possible!).
I spoke to apple customer service, very helpful young lady, got me to uncheck all music sync then sync again, thought it worked but apparently not. I will try it again and post if it works.
The young lady said a lot of issues like this one have been occuring due to update, but she was not familiar with this particular issue but had noticed a lot of people have been posting on support about it.
Please figure this out Apple and go back to making your technology user friendly.Please.

hi karen piano girl
1st of all how crap is it spending sooo much time fixing things that were not broke in the 1st place...
My problems only occurred after i installed iOS 7.0.3 update.
& the really weird thing about all this is that the update didnt affect the music on my iphone 4, just made it slow.
Just a quick question, are all your songs playing perfectly in itunes on your computer? I have a mac running OS X 10.9. Mine were, so this is what worked for me. I know you said you have tried re syncing but I'm going to go through it anyway, because it seemed to work for me. All my songs now play on ipad without red circle & squares and skipping songs that looked greyed out & dont play.
I definately think this is an icloud issue. The songs that didnt play after the iOS 7.0.3 update were specifically CD's that I had imported to itunes and other songs I had downloaded from other sources, not itunes...songs from itunes however were not affected by this update.
If this doesnt help you, i really suggest you call apple, thats what i did, just go to the Contact Us section (could be down the bottom of the page, i filled out a contact form, gave them my number, and pretty much in minutes I got a call from apple, granted she didnt know what the problem meant, but she was helplfull all the same. So if this doesnt work, call them.
Ok, heres what i did.
When you hook your ipad up to the computer via usb, select your ipad from devices in left panel in itunes, select music from top tab (summary,apps,music,movies,tv shows,books,photos), uncheck the tick in Sync Music box. (i know its basic stuff, but sometimes I stuff basic stuff up).
It asks you are you sure you want to do this because it will wipe all songs off your ipad.
Click remove, then click Sync or Apply down in the right hand corner (i cant remember which it is, Sync i think) Anyway, you have to sync to get all your songs off your ipad to start again.
This then goes through the proccess of wiping ALL your music from your ipad. When its finished, eject from computer, & check your ipad that it has wiped your music off, if there are some songs on there (which happed to mine, i really dont know what that was about) thats fine.
re connect ipad to computer, then go back to top tab and check Sync Music box (Entire Music Library selected too.) Then click Sync or Apply down in right hand corner and that should get your music back on to your ipad. Depending on how much music you have it could take a bit of time. I have close to 7000 songs so it took some time.
I know this all sounds very basic and step by step & I promise you I am not trying to be condescending or anything. I have used macs, ipads, iphones for many years and all these updates & icloud dramas are really doing my head in.
I hope this helps & if it doesnt call Apple.

HT4623 What are the red circles with a red square in the middle by most of my music since the latest up date?

SInce the last iso up date I have red circles with a red square in the middle by most of my music. The music is now greyed out!
WHy?

Sounds like it is attempting to download the tacks an is hung up.
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
You might also try opening Settings > iTunes and app store and signing out then back into you AppleID.
Tapping on the icon you described should also stop the download.

Red Circle with a red square

For some reason my phone isn't playing all my music. It just skipps over the songs that have a red square with a red circle around it. I have Turned it on and off, connected to iTunes with the cable...nothing..any ideas?

I encountered the same problem yesterday and found the solution after seeing this same issue posted on Apple support over multiple dates since September. I followed the advice of one commenter and did a restore procedure of the iphone and that solved the issue. The commenter provided a link to a non-apple web site and the instructions differed only slightly from Apple's instructions here: http://support.apple.com/kb/HT1414. I can't find the original advice or that site right now but here's what I did:
1. ensured that only the usb end of my sync cable was attached to my computer with itunes open.
2. held the home and top buttons down simultaneously on my untethered iPhone to power it off.
3. Keeping my finger on the home phone only, connected the iPhone to the other end of the sync cable that was connectd to my computer (fyi, I use a macbook pro and back up everthng to iCloud)
4. the warning message came up in iTunes about are you sure you want to restore all your media and other data (on the phone) will be erased. You can click cancel or restore; I chose restore. It took a while but all my apps, photos and music returned to my iPhone without the red circles with red squares on some tracks.
Background: I updated to ios 7 back in September with no problems. Yesterday, I imported new digital audio to my itunes library and then went to sync, it appeared that I was way over capacity on my iphone. I tried removing pictures and apps I don't use. That brought memory down, but the sync would not correct the red circle/squre issue of certain tracks in my music on my iPhone. These files played fine in iTunes on the computer. On the Apple thread where I found the advice that I've posted that worked, that person had spoken to an Apple person on the phone who believed that a file must have gotten corrupted on the iPhone and recommended the restore. I think the same happened to me. The new digital audio files which I had imported into iTunes were mp3s which worked fine in iTunes, but must have gotten corrupted during the first sync. I converted to aac and shrunk to 128, but whenever I tried to sync, things looked normal (except for a diagnostic message) but the waiting to copy took way to long and when things finally started to copy, it was so slow that he sync just quit on its own. THEN I noticed that all the music that had the red circle/squares were files that I had originally put into iTunes from CDs - so, music not purchased via iTunes. These were imported quite a while back. Fortunately, they were all backed up to the cloud and restore of the iPhone worked. All that music is back and I don't get the diagnostic message or slow wait and quit problem now.

My ipod has a red circle with a red X in the middle. It won't let me do anything else. What should I do?

My ipod fell through some bleachers recently, and since then it will not let me do anything. it is stuck on a screen with a red ex in a circle and telling me to go to this website. i cant do anything on it

See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock

My songs on ipad have a red circle with a red square in the middle and they don't play anyone know what is happening?

Several songs have the cloud symbol with a red arrow and I think they play. But the ones with the red circle and red square in the center do not play. Can this be fixed> What does it mean?
Thanks in advance,

See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock

My iPod is showing a USB cable with an arrow pointing to the iTunes logo

My iPod is showing a USB cable pointing to an iTunes logo, this happens everytime i turn it on, i can get nothing else. I have
done all the diagnostics and i have reset everything, nothing makes it work. It will not sync to the computer, but i know there is nothing wrong with my computer because i have an iPod nano which works fine. Please help.

Hey,
So you plug it into the computer with itunes open and nothing happens?
Make sure your iTunes is upto date and try again.
Jason

My ipod touch updated on its own and now I can't access any of the songs, show ared circle with a red dot and won't play. My computer says thye songs are alol on the ipod. Fix?

My ipod touch seems to have updated on its own, and now I can't access the songs, show a red circle with a red dot in the center. Computer says the songs are still on the ipod. Fix?

I have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.

My iPod displays a red circle with an X in it.

My ipod dispays a red circle with a red X in the middle?

Hi there vinceperez,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W.

IPod Classic 160gb Red circle with Red X

My 160 has always been a little "off". Recently, I got a red circle with a red circle in it icon. Is this really the "kiss of death" I've been reading about. This is a double-whammy for me because my iTunes library dumped out on me and I was only able to salvage about 7800 of 13000 songs. Is it over?

teh apple suport guys will say it's a hard drive failure, which is correct, but the same thing happened to me and i saw this site. it seems crazy, but take the advice here
http://www.topix.com/forum/gadgets/ipod/TJB41HJ0RV3TNQE9D
smack the side of the ipod while holding it hard. do it over fast and over untill you hear a weird sound coming out of it, then it should come back to life. worked for me, saved me 250 bucks, but later my clasic broke down because of the sync failures going on with the classic (if you dont know what i'm talking about, look around the apple discussion site classic page or go here http://discussions.apple.com/thread.jspa?threadID=2151907&tstart=15)

Iphone not being recognized by Itunes so I cannot fix the songs with the red circles with squares in the middle

I have an Iphone 4s and i have two reocurring problems. So my first problem was after I had synced all my music most of the new songs and some old that never had a problem before had a red circle with a red square inside of it. I've gotten rid of it before but I dont even know how. I've read countless discussions and tried so many things that I dont even know what works. i figured it just fixed in time but there has to be an easier way that isnt so frustrating and annoying. So now my iphone isnt even being recognized. the apple mobile device is installed and running and has been stopped, started and restarted plenty of time. ive reset and restarted, reinstalled everything. my phone is charging, it just isnt being recognized by itunes or my pc. also in the device manager it isnt showing up. I am getting very close to smashing my iphone and switching to an android. everything is up to date and i also have tried to sync music on the first ipod touch that came out and even that isnt being recognized. I just want to get rid of the **** red circles and connect my iphone so i can sync it a million times in hopes that the red circles will just disappear. does anyone know why these red circles appear? Apple needs to get their stuff together and give us actual directions on how to fix this!!!! thank you for your help!!!

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

Red cicle with a red cross inside - IPod Classic (5th Gen)

I have a IPod Classic (5th generation) which I use time to time.
When I start it ... it seems to start normally, but after a while it display a red circle with a red cross inside ... with the indication www.apple.com/support/ipod
I tried all what I could find to restart, reset, restore ...
I can't see it on the latest ITunes version nor on file explorer.
Not sure what to do next !
Thanks for any support on this.

Hi bpujol,
Here is an article that addresses what you are seeing:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Cheers!
- Ari

My iP5 will not play any track not purchased from itunes Store, red circle with red square inside appears and skips the track, any ideas?

my iP5 will only play songs purchased formmthe itunes store.
all over songs, uploaded from cd's on my laptop and dragged into itunes will no longer play, a red circle with a red square in the middle appears and skips the track.
anybody know why Itunes / iP5 will no longer play all tracks, has worked for years, only stopped with the latest itunes update.

Hey Kelsieee,
First, I would try to resolve the issue with the ! in a circle that you're seeing in iTunes. There's some steps in the following article that go over what that ! usually means and how to fix it:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Best,
Delgadoh

HT1766 My music has red circles with red squares in the middle of the circle and won't play. How do I fix it?

My music has red circles with solid red squares in the middle of them. My music will not play, happened after loading ios7

Click here and follow the instructions.
(66255)

My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

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