My iPod is stuck at the "Connect to iTunes" page after trying to update
I tried updating my iPod to iOS 6 just after it came out, but my iPod never made it through the process. Just after backing up and restoring, I got an error message saying my computer could not connect to the iPod anymore, and it hasn't connected since. I'm still stuck at the "connect to iTunes" page, and I've tried reinstalling iTunes, and I've gone through all of the support pages on the apple website. I'm running windows 7 64 bit, and I was on iOS 5.1.1.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My ipad is stuck on the connect to itunes symbol after trying to update help?
My ipad is stuck on the connect to itunes symbol after trying to update help?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
I have:
-Restarted my computer
-Updated iTunes to most current version
-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
-Turned on, turned on and held home button (nothing happens)
-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
My iPad 2 is stuck on the connect to iTunes screen after trying software update
I was updating my software on my iPad 2. Now it is stuck on the connect to iTunes screen. Help!
That is telling you to connect to iTunes on your computer because now you need to restore the device. Something went wrong when you updated. So connect you iPad to your computer's iTunes and restore.
iTunes: Restoring iOS software -
My iPhone 4 stuck in the "connect to iTunes" screen after trying to update to iOS 7
Hey guys.
So i have a pretty big problem here. Today after a little bit of work I updated my iPhone 4 to the new iOS 7. I went to bathroom at some point, while my phone was updating, and when i returned the screen of iPhone showed the "connect to iTunes screen" and no matter what I did, it just stayed there. iTunes doesn't recognize my phone anymore, doesn't matter how many time I plug it in and out. I tried this thing: http://support.apple.com/kb/HT1808 ,but it did not worked. I tried reinstalling my iTunes, but it did not work either. If the little things matter I left "lauch iTunes" box unchecked after reinstallation. Any help apriciated guys, im desperet here.YESSSSSSS HUGE PROBLEM!
Iphone 4 downloaded ios 7 i hit the install button and the phone entered recovery mode and hasnt woke up since, tried tiny umberella and it wont kick it out of recovery mode. Itunes recognizes it in recovery mode, hit update restore, after the update nothing pops up or happens, and right back to square one like i never even updated or restored.
Help pleaseeee -
my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
PLEASE HELP!!!Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.
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Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
Please help, i will be very gratefulyou can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows
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I just installed the latest version of iTunes and tried to update my iPhone 4. When I go in to set it up with the new update it is getting stuck on the "Connect to iTunes page". I have connected to iTunes several times, and iTunes is saying sync'd, but the phone isn't doing anything. What should I do?
See Here... Unable to Update or Restore http://support.apple.com/kb/HT1808
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My iPhone 4s is stuck on the "connect to itunes" whenever I tried to turn it on. But at the moment I don't have a computer and I really need my phone on right at this moment. Is there anyway I can get it to turn on without a computer??! Thanks!
i tried to connect it but it didnt work...nothing changed...
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Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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Plese help?
First my ipod didnt show it was charging but still turned on(it was dead) so i tried the hold sleep and wake button but my computer(windows 7) wont recognize it so its stuck on the connect to itunes screen.
PS i took it to get it fixed and they said they changed the battery not sure if that had anything to do with it????
please help and Thank You.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
iPod 5g
iOS 8.1
I think it finished updating(can't be sure) but is still stuck on the 'connect to iTunes' screenMagically, my ipod touch opened this afternoon.
Through two weeks I tried several things like push power button for couple of minutes then push power and home button together for a couple of minutes. I replied this for a few times in a day. Also I put charge for 2 days after I firstly recognized my ipod is black out. But for a long time I didn't try charge for a long time (just half an hour etc.)
I put charge at morning today then when I came home at afternoon ( approximately 12-14 hours) my ipod touch was full charged and opened.
I promised that I will write my solution. I'm not sure this is a solution or not but my ipod touch is alive now. -
I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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What do i do when my ipod is stuck on the "connect to itunes" screen?
I reset my ipod to its original settings and it told me to connect to iTunes and i did and it backed up on iTunes but now that its finished its still staying on the connect to itunes screen
Let it die.. then turn it back in
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My iPhone is stuck on the connect to iTunes screen after I tried to reboot it, help!
HELP! I tried to reboot my iphone because it was being a bit slow so i held down the power and home button at the same time for a bit and it rebooted successfully but the connect to itunes screen appeared and i have been worrying to **** as to what i should do, i do not want to delete any of my stuff, help me get rid of this please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm really worrying !!!!!!!!!!!!!!!
You need to Download ios 7.0.2 ipsw file for iphone.If you kindly suggest your iPhone 5 model written on back of iphone eg Model A1429 or A1428 and i shall give you the download link for the software.
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