My Ipod is stuck in "do not disconnect

My Ipod is struck in "do not disconnect"?

You can reset your iPod with these instructions:  http://support.apple.com/kb/HT1320

Similar Messages

  • My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    You can reset your iPod with these instructions:  http://support.apple.com/kb/HT1320

  • IPod nano stuck in "Do not disconnect"

    My wife's new nano was working perfectly in all operations.
    Now, when we plug it into the computers (more details to follow), 1) the computers don't recognize the iPd, and 2) the iPod says "Do not disconnect" (i.e., the iPod /does/ know it's plugged in to a computer.
    DETAILS:
    * we've tried this on both USB ports on each of two PowerBook G4s, each running OS X 10.4.3. The iPod software is up to date on both computers.
    * when I reset the iPod (following the instructions in the KB), it works fine when /not/ connected to the Macs
    * the iPod /does/ accept charge from the computers when connected
    * I have /not/ tried FireWire, nor have I tried replacing the USB cable. (Mostly because it seems to work OK - iPod recognizes it's connected, and accepts charge)
    Anyone?

    I think this may be connected to the ongoing problem that the nano is not officially supported by OS X 10.2.8. I have that configuration, and while I seem to be able to download to the nano and play everything OK, it does get stuck in "Do not disconnect." I just get brave and eject the iPod while it's still showing that message, and everything seems fine.
    I haven't seen the option for downloading photos, so maybe that does require 10.3.
    I'm running a 4 1/2 year old iBook which does have USB 2.0, and the download speed seems fine.
    iPod nano 4GB   Mac OS X (10.2.x)  

  • Itunes doesn't recognize ipod screen stuck on do not disconnect

    itunes doesn't recognize ipod screen stuck on do not disconnect

    Have you worked through each of the troubleshooting steps in this  support document yet?
    http://support.apple.com/kb/TS1410
    B-rock

  • Ipod mini stuck in "do not disconnect mode"

    I had my ipod mini plugged in and downloading music onto it...it was working fine, when I was done I ejected it off the computer so I could disconnect it...it ejected off my desktop but then the screen that says "do not disconnect" would not go off my ipod screen then my computer froze so I restarted it and unplugged the ipod, now the ipod is frozen on that screen, I tried restarting it and that didn't work, I tried plugging it back into the computer and it won't show up on my computer or my sisters computer and the screen won't change....any suggestions??

    If you are sure resetting it doesn't help (and it might take many attempts), then look here.
    iPod doesn't appear in iTunes or on the Mac desktop.

  • Ipod classic screen stuck on 'do not disconnect' not responding to anything?

    As the title suggests, I connected the ipod to load some music on it and the screen displayed the ' do not disconnect' sign.....but iTunes didn't bring it up and the ipod doesn't respond to anything. The laptop recognised an error with the ipod and suggested resetting to factory settings....but this failed....I updated iTunes to try again...but it will not recognise the ipod at all and the ipod is stuck on ' do not disconnect' not reacting to plug/power/laptop etc.....any help is much appreciated as there is literally nothing I can do with it.

    Have you tried resetting your device?
    How to reset iPod
    B-rock

  • IPod stuck in Do Not Disconnect mode

    I plugged in iPod in this evening and after a few mintued iTunes did not start up. I restarted the machine and still nothing.
    Shut the machine down and disconnected it from the computer and now the iPod only has the Do Not Disconnect displayed on the screen.
    I've tried resetting it but it's also stuck in hold mode. I've toggled the hold switch and no change.
    I've tried connecting to different USB ports, different computers, and different dock cable but no change.
    Any suggestions?

    I have been having the same problem as the OP and would ususally just let the ipod run out its battery. Seeing as this means you have no ipod for about a day I came on these forums. I didn't know how to reset the ipod until reading this thread and it worked for me. I was just wondering if there is a way to aviod the ipod hardlocking in the first place, its only started happening after I reformatted it from pc to mac.
    thanks.

  • IPod stuck in "do not disconnect" and NOT recognized by iTunes

    I updated to 7.1.1.... and my iPod is not stuck in "do Not disconnect" and not recognized by iTunes.
    I have tried the Toshiba "Safely Remove Hardware" -- and selecting the iPOD -- but, notice comes back "cannot disconnect now because a program is accessing the device."
    Anyone know where I can go from here??? Thanks very much.

    the same thing happened to me yesterday after downloading the new itunes 7.1.1 the do not dissconnect would'nt go off and computer and itunes would'nt reconize my ipod video.
    so i left it alone overnight to empty battery completely.
    the do not disconnect was gone in the morning then i recharged it and plugged it back in to computer and everything is fine. i don't know why it froze on me.
    my husbands ipod mini had a similar problem awhile back and i did the same and it also was fine.

  • IPod stuck on "Do Not Disconnect."

    whenever i plug in my ipod to my computer so it will recharge battery, it stays stuck on do not disconnect. it charges fine and all but i have to disconnect it with that "do not disconnect." sign up all the time, because it will simply not go away, even after itunes says "ipod update is complete."
    could anyone give me some advise as to what i should do?
    also one more thing while im posting a topic, when i play music or videos, my battery goes down, say if it was at middle green then i would play music for a while it would go down to red, then when i leave it alone, i pick it back up and the battery power went up a little bit. Is that normal? Also my battery life while playing a video is very surprisingly short, with half battery i can watch a half hour of video at best. Do you think i have a defective battery?

    "i have to disconnect it with that "do not disconnect." sign up all the time, because it will simply not go away, even after itunes says "ipod update is complete"
    Your iPod is probably enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod. If an iPod set to manual update, the box will be greyed out and ticked by default and you are always have to eject it manually
    Check your preferences, connect your iPod and in iTunes go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
    "my battery goes down,.....then when i leave it alone, i pick it back up and the battery power went up a little bit. Is that normal?"
    Yes it is
    "Also my battery life while playing a video is very surprisingly short, with half battery i can watch a half hour of video at best"
    Video drains the battery much quicker, for a start it requires more processing power and the backlight is constantly on so you can view the images. Check out these articles:
    Accurately determine your iPod battery life
    Tips and tricks to get the most out of your iPod's battery
    Battery FAQ

  • How do you disconnect an iPod if it is stuck with "Do not Disconnect"

    I connected an iPod. It says "do not disconnect". But, it appears to be dead. iTunes does not say it is connected to the iPod. It does not show up in iTunes, so i cannot "eject". Nothing is happening. So, not knowing what to do, after about 10 minutes of waiting, i did disconnect. Now, the iPod is disconnected from the PC, but it still says "do not disconnect". The iPod does not respond to any button, such as "menu" or holding the Play button which would normally shut it off. I guess i can wait until the battery dies.
    Any better suggestion?
    Thanks, tom.
    Windows XP

    Hey tomcon!
    Happens to me lots... all you've gotta do is toggle your iPod's "HOLD" button on then off again, and then hold both the "SELECT" (Centre of Click Wheel) and "MENU" buttons for about 7-10 seconds.
    This will perform a soft reset of your iPod and all in the world will be good again!
    Hope this helps!
    HP Pavilion   Other OS   Vista Home Premium

  • New Computer, Old iPod.  Not Giving me an option to sync. Stuck on Do Not Disconnect!

    I just authorized my new computer and plugged in my old ipod.  I just want to have access to all the music I have purchased through itunes, but nothing is happening.
    My itunes account is open and my iPod has been on "Do Not Disconnect" for a long time now.
    I have logged out and logged back it.  Held the menu button and the center button to restart ipod and disconnected then reconnnected. I have authorized then unauthorized and reauthorized.  Still nothing.
    Any suggestions?  Thanks!

    I suspect your problem is your new iPhone 5 is running a lower version of iOS than your old iPhone 5. So, first update your new phone. Once you do that: Settings>General>Reset>Erase All Content & Settings. You should now be able to use the backup of your old iPhone 5.

  • Ipod won't sync - do not disconnect error

    I tried to load some new songs onto my nano (just before I went on holiday) and they wouldn't appear so I naturally went through the 5Rs. Net result, not only will songs still not appear on the nano, I now have no songs at all on it!
    Here's what currently happens. I connect the ipod to the laptop. itunes boots up and treats the ipod as "new" i.e.: asks to confirm the name etc. It then does the whole sync thing, taking ages, before confirming that sync has completed ok. Meanwhile the ipod is showing the "do not disconnect" screen. Here's where the trouble starts. The ipod remains on this screen - even though itunes says that the sync is complete. By clicking on the disconnect button from within itunes, itunes seems to lock for a long while until (eventually) the ipod is released and disappears from within itunes.
    So, what I can determine is that the ipod and itunes can "talk" to each other but somewhere along the line they're getting their wires crossed. Seems to be some form of corruption, but despite reading these forums and the Apple "help" pages, I've not been able to resolve it.
    Any ideas?

    The answer was given to me by Kylene. It was due to a conflict in drive naming by Windows. See the attached:
    http://docs.info.apple.com/article.html?artnum=93499#changedrive

  • IPod stuck in "Do not disconnect" after Restore

    My iPod was stuck and iTunes told me to restore it. I left it alone in restoration mode for 24 hours since it said "Do not disconnect." Now, I have tried disconnecting USB and reconnecting and restarting computer. When I disconnect it, the iPod says "Connect to your computer; use iTunes to restore." I can't believe it could take this long to restore. Is there anything else I can do?

    Give this a shot and see what happens:
    http://docs.info.apple.com/article.html?artnum=32222
    Be sure to click on any embedded links that could possibly pertain to your situation, or even to just get more info on your iPod. There is a link for tutorials in there that EVERYONE could probably benefit from. Another link you could probably benefit from is "disconnect screens" towards the bottom. Look that over carefully as well.

  • IPod stuck in "Do Not Disconnect"

    My computer locked up during update, and I had to reboot. However, my iPod is now stuck for the past hour in "Do Not Disconnect".
    Anyone got some suggestions to free the iPod from this lockup?

    I've been having sorta the same problem. When I'm finished with an sync of the iPod, the Do Not Disconnect stays on and on and on, and finally, after several minutes, allows me to disconnect. (And yes, I have it set to Automatic. If you set the iPod to manual, you have to manually "eject" it to disconnect.)
    Odd, I wonder if others are having this problem? Another issue might be the fact that it happens on USB 1.1.

  • IPod Nano 5th Gen is stuck on 'Do not disconnect'

    I've had my iPod Nano 5th Generation for about 4-5 years and I've never really had a problem with it until now; it's stuck on the 'Do not disconnect' screen. I've tried doing the restore on the iPod by holding down the Menu and Center button then the Center and Play button to put it into Disk Mode but this has only brought it back to the 'Do not disconnect' screen. When it's connected to my Windows computer, it's appears on 'My Computer' but then it causes iTunes and 'My computer/Windows' to freeze; iTunes and Windows un-freezes immediately when I unplug my iPod. I connected the iPod to another computer which didn't have iTunes on it and was able re-format to the FAT32 (I think it was), the default one anyway, then tried to re-connect it to the first computer but it's still the same thing. I downloaded the new iTunes onto the computer which didn't have iTunes before but again when connecting the iPod to the computer it caused iTunes and Windows to freeze. I've left the iPod to completely run out of battery then tried to reconnect it but to not avail.
    I've gone through so many forums and answer sites trying to find a fix but I think I've run out of options.
    Is my iPod totally corrupt and ready to be replaced or is there still something I can try to get it working again?
    Any help would be greatly appreciated.
    Thanks x 

    Did you ever get this resolved? I'm having the same problem and can't figure it out.

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