My ipod is stuck in one place

well my ipod was in my backpack and then i take it out trying to restart it cuz it was frozen it restarted but now it has the little frown face and then it turns off i already tried to charge it and plug it in to my computer so i need help anyone that has any answers plz write back and thanks

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.
You can arrange online service here.
Service request.

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