My ipod is stuck in recovery mode. help please?

my ipod is stuck in recovery mode. everytime i restore it, it says "the ipod "ipod" could not be restored.An unknown erroroccurred (40)" then it just says to restore it again. help please?

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service

Similar Messages

  • Ipod touch stuck in 'recovery mode' HELP asap please!

    i connected my ipod touch to my laptop [windows xp] and [ipod was on normally] and then it opened itunes like usual, but then the ipod touch iteself turned black! then itunes said it was stuck in recovery mode. so i clicked to restore it, and its in the process of restoring, then it stopped, window popped up saying error 6! my ipod touch wont turn on at all, restoring doesnt finish, help!!!
    please and thanks!

    Welcome to the discussions,
    Error 6: All of the steps in this article apply to resolve this issue. Following iTunes for Windows: Troubleshooting security software ( http://support.apple.com/kb/TS3125 ) frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    copied from http://support.apple.com/kb/TS1275
    Also try to delete the ipod software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.
    Recovery mode: http://support.apple.com/kb/HT1808

  • Stuck in recovery mode - help please

    I am unable to upgrade to 4.3 software and my phone is stuck in recovery mode.  I've gone through all the support basics and I have the latest i tunes and op system etc.  I cannot get past the basic levels although 4.1 and 4.2 were OK. Any ideas please?

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service

  • My iPhone 4 is stuck in recovery mode, help please!

    Hi everyone. I've tried every posisble solution from finding answers on here but nothing is working for me.
    Now here's my story:
    My iPhone4 is jailbroken and has been for a few months now with no problems. Yesterday I went to make a phone call and after the phone call I wasn't able to exit the screen with the 'Home' button, so I turned off my phone. I then turned it back on, entered my passcode, and then tried going into Instagram and it also wouldn't let me exit using the 'Home' button. So I decided to hook my iPhone up to my computer after finding someone having the same problem, and they said they just had to upgrade to the latest firmware. So I tried this today... hooked up my phone and iTunes popped up. I clicked to 'Restore' and once it downloaded everything it said it could not be restored because of 1013 error. My phone neded up going into recovery mode where the iTunes logo is on my iPhone screen. I tried exiting recovery mode by downloading the latest version of tinyumbrella but it wouldn't recognize my iPhone. My iPhone shows up with the serial number on tinyumbrella instead of "Kati's iPhone" and iTunes also won't recognize it. When I clicked "Exit Recovery" I then exited out of tinyumbrella and the apple icon showed up on my iPhone. I then tried opening iTunes and it went back to the iTunes screen on my phone. I tried clicking "restore" but it said my phone is in recovery mode and I need ot exit recovery mode. What do I do to exit recovery mode and get my phone working again? I'm on a PC, not a Mac. I"m freaking out that I may have totally broken my iPhone and will have to buy a new one Also, I'mpretty sure I'm running in 4.3.2, but I'm not sure.

    http://support.apple.com/kb/HT3743
    Sorry discussing J/B is in breach of the terms and conditions of thi Apple hosted forum
    Google is probably your best hope

  • My iPod touch is stuck in recovery mode, help?

    A few hours ago, I tried updating my 5th generation iPod touch to iOS 8. It ran into an error and couldn't update, which left my iPod touch stuck in recovery mode with a screen showing a USB cord pointing to an iTunes symbol. I tried searching for ways to get my iPod out of recovery mode without restoring it to its factory settings, but after a couple hours of seeking, I decided I might as well just restore it. I clicked the restore button, and when it finished, it said that my iPod touch couldn't be restored either. Now, I have no clue what to do. May I have some help?

    That error is covered here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
    If iTunes can’t communicate with the update server, you may see one of these messages.
    Error 17
    Error 1639
    Errors 3000-3020
    Error 3194
    Errors 3100-3999
    This device isn't eligible for the requested build

  • Ipod Stuck in Recovery mode help!!!

    my ipod was fine, working brilliantly, tll a few days ago, it had a white screen, that said "connect to computer and restore in itunes" in many different languages. so i did, but itunes didn't pick up my ipod. so forced it into disk mode, and itunes recgognised it, and the message "Itunes as detected an ipod in recovery mode, you must restore this Ipod before it can be used with itunes" came up. so having restored it, i reconnected it, and the whole thing repeated itself, now my ipod maybe stuck in recovery mode, as every time i restore and connect, the same message comes up... HELP!!!
    thanks
    muddy
    24" Imac   Mac OS X (10.4.9)   Finalcut studio 2 editing suite

    Sorry, must pay more attention to the profiles:>) Unfortunately that link is the only one I know of that refers to the recovery mode problem. I'll have another dig around and if I find anything else I'll let you know. The only other thing I can think of is to run Disk Utility repair on your iPod and see if that helps. It's a shot in the dark I'm afraid.
    Set up iTunes "not" to open when you connect the iPod.
    Enable Disk Use on the iPod
    Eject the iPod and shut down iTunes
    Reconnect the iPod and open Disk Utility
    Click on your iPod in the Utility pane and choose Repair Disk.
    Close Disk Utility and open iTunes.

  • HT201263 Please help, I'm extremely frustrated.  Have 4th G ipod touch stuck in recovery mode.  Tried connecting to another computer to restore.  Goes through 75 minutes of ipod software update then get a Problem downloading.  Network connection timed out

    Please help, I'm extremely frustrated.  ipod is stuck in recovery mode.  Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out.  Cannot get past "connect to itunes" on ipod.

    Disabling the computer's antivirus and firewall during the download and update usually resolves that error.

  • MY IPOD IS STUCK IN RECOVERY MODE. CAN SOMEONE HELP ME FIX THIS

    MY IPOD IS STUCK IN RECOVERY MODE. CAN SOMEONE HELP ME FIX THIS

    Withour knowing whar happens when you try to restore the iPod all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod id stuck in recovery mode and i need help

    my ipod is stuck in recovery mode and i cant get out ive tried and it wont work please help me

    Hello there!
    It sounds like your phone won't boot all the way, and is getting stuck at this screen: 
    I would recommend you use the troubleshooting section labeled "If your device turns on but gets stuck during start up" in this article:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Ipod touch stuck in recovery mode and will not restore. error code 3194

    ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

    Hi @rchangel - Thanks for the ideas...
    Yes - it won't let you install the 32 bit version on a 64 bit machine.
    I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
    I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
    I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
    I want Apple to recognise that there is a problem, and then I want them to fix it.

  • My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    Hi,
    You could see if this helps...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    DFU Mode
    Open iTunes and Connect the iPod to your Mac
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
    After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
    The Phone Screen will remain Black... Now Restore.
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • IPod Touch stuck in recovery mode and not detected in iTunes

    I was trying to update my iPod Touch (currently 3.1.3), so I downloaded the 4.3.3 firmware (I didn't want to download the 4.3.5) and connected my iPod to my computer, opened iTunes and hit Shift+Restore. Then, I chose the 4.3.3 firmware and proceeded with the restore.
    However, the following appears:
    Error 1602
    I pressed OK and the restore process stopped. But, my iPod is stuck in recovery mode. Every time I reboot it, the recovery mode shows up. It's also not detected in iTunes although my computer recognize it as iPod Touch Recovery Mode.
    Please help me solve this. I can't use my iPod.

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    Also, when updating/restoring an iDevice, iTunes contactact the Apple sever to verify that you have the latest iOS version.  If not, it will not allow an install if an earlier version.

  • HT1212 My iPod is stuck in recovery mode and it keeps asking me to input my passcode which is impossible if it's stuck in recovery mode.

    My iPod is stuck in recovery mode and it keeps asking me to input my passcode which is impossible if it's stuck in recovery mode.
    HELP!!!!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My 2nd gen ipod is stuck in recovery mode, and when i went to restore it it said my device was unrecognized

    my 2nd gen ipod is stuck in recovery mode, and when i went to restore it ive tried everything.

    Hopefully this will help you.  Try placing your iPad in recovery mode again.  You may have to try this a few times.
    iOS: Unable to update or restore

  • TS1538 Ipod is stuck in recovery mode, and not recognized by iTunes. Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius said it may be a hardware error, but all of the buttons and cords work. Now

    iPod is stuck in recovery mode, and not recognized by iTunes.
    Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius at apple said it may be a hardware error, "The button is broke" but all of the buttons and cords work and i proved it to him. He then said he doesnt know, ma Now what?

    If it does not work on other computers then I agree with the Genius

Maybe you are looking for

  • Clear Multiple invoices document against single payment amount frm customer

    Dear Experts, There is a requirement in the business process like we file multiple invoices to customer account and he pays the amount in single payment. So what we need here is to clear all the invoice document in customer account against that payme

  • Need The name of machines that received the advertisement

    I am using SCCM 2007 to push a program. In the advertisement status I can find the number of machines that received the advertisement and ran the program successfully. I need to know the names of these machines if possible Thanks

  • Inactive contactpersons not in Outlook Contactperson synchronisation

    Hi, When a contactperson is set to inactive or deleted in SAP then it should not be synchronized with Outlook Add-on anymore and it should give you a message to delete the contactperson in Outlook if possible Mark

  • How do you install unmatched memory in macbooks?

    I have a early 2008 Black Mack Book.  I am currently running 2X2 ddr2 sdram 667 for a total of 4g memory. Ready through it the apple blogs say it will can actually use 6g?  How do you install this in a mac and were can I find that memory?

  • Using a Nikon Nef Raw file with PSE 9

    I am just starting to look at the RAW capability of my Nikon D3100, it comes with software called View NX 2 which your supposed to use to deal with the RAW files etc, but I am wondering how good is PSE 9 when working with (Nikon's) Nef RAW files? Sho