My iPod is stuck on a black screen

Help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

PLEASE HELP! My iPod is stuck on a black screen but everytime I restore it through iTunes the screen comes back for a short period of time!

I own an iPod Touch 4g 8gb. Ever since Wednesday August 12th 2012, the screen has had a problem -- it is black. Pitch black. I can tell that it still works -- by sliding my finger down to unlock it I can still hear the lock sounds. My online research told me to reset it and put it in DFU Mode -- but that didn't work. So I connect it to iTunes and restore it to iTunes and after the restoration, the screen comes back -- for a few miniutes. I did this twice and the second time was longer than the first. I have not adjusted any settings that could have anything to do with this.
So... What to do here? Can someone explain exactly what the problem and it's recovery-processes are?

I'm not a fan of DFU mode because I've never seen it recommended by Apple.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod is not recognized and is stuck on apple black screen.

So here's the story:
I have a 30Gb ipod.A few days ago it ran out of battery.and now ive been trying to charge it on my computer but it gets stuck on the black screen with the apple in it and keeps making some weird "start up" sounds all the time.I've tried resetting, reinstalling iTunes and a lot of other guides that ive been searching throughout the internet.I've ran out of options so I'd like to know if anyone could help.
Issues: 1-Ipod is stuck on black screen and doesnt charge
2-Ipod is not recognized by either windows or Itunes
3-When i try to put him and bring it back from disk mode it keeps the same.
I think that's all.any questions anyone might have please post it here.Don't suggest to try and make him run out of batteries cuz it doesnt stay on for long.It stays on the black screen and then shuts off.any help/hint/suggestion that doesn't involve buying a new one is appreciated :/
Thanks in advance.

Try here:
iOS: Not responding or does not turn on
Next see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT1430 I cannot switch my phone off as it is stuck on a black screen with a circle going round

I cannot switch my phone off as it is stuck on a black screen with a circle going round as if it is going on to the next screen, I cannot seem to chnage it off this screen. i also will not connect to itunes with an unknown error 0xE800065. Any ideas???

Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

ITouch stucked at completly black screen (hard reset doesn't help)

My iPod touch 4G is stucked at completly black screen, with no apple logo at all.
This happened after restoring my iPod touch.
Also hard resetting (holding home+power for 10 seconds doesn't work), LCD isn't dead as I got it to go white when restoring.
Now I can't even restore. I always get error 1600. But I can't reboot to solve it. If I do so, it doesn't show apple logo, but just keep black screen.
It's mega urgent.

Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

Ipod touch wont turn on i tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

My iMac will not boot up. It's stuck in the black screen right after the apple logo. I ow

I Own a brand new iMac 5k with retina display. It gets stuck in the black screen right after the apple logo And all of a sudden shuts down.

You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
   Reset PRAM.   http://support.apple.com/kb/PH18761
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the appropriate method.
   Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

HT1363 my ipod doesn't show the black screen . it immediately shows the apple logo

i want to put my ipod into disk mode and when i reset it my ipod doesn't show the black screen . it immediately shows the apple logo

The iPod touch does not have a disk mode.
This is the iPod touch forum

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iPhone without iTunes an now i don't wad then it turned itf off and now its stuck on the black screen with the loading sign. So please how can i turn my phone on again

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?

I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.

My iPod is stuck on a black screen

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