My ipod is stuck on a screen with a faint apple logo, my computer wont recognize it. If I try to reset it, it just comes back to the same screen.
I have recieved an iopd classic 30gb, and it is not turning on. I am stuck at a black screen with a very faint apple logo in the center. When I try to reset, the screen goes blank for a second then goes back to the same screen. I really want to fix it, PLEASE HELP!!!!!
Try working through the recommend five R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
B-rock
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I have an iPod Touch 8GB 2nd gen and it's only showing connect to iTunes screen and not letting me past that as I have a password - Already reset and it just loops back to the same screen with the same problem.
Any idea what I can do to fix this?you can connect the iPod to iTunes in recovery mode:
Hold down the Home button and the Power button simutaneously, until the screen goes black and the device turns off.
Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.
After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device
and restore it to default settings, in order to remove your password (or just remove your password directly from the iPod touch, in order to sync with iTunes) -
my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it
Connecting in recovery mode will help: http://support.apple.com/kb/HT1808
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I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls advice.
Read https://discussions.apple.com/thread/4875757?start=0&tstart
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Stuck on screen saying Temperature needs to cool down before use for hours, I don't know what to do
Also, it does not say Swipe to Unlock, it says Swipe For Emergency. Maybe why the passcode isn't working?
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Please help!! After installing OS X Maverick it told me to restart to fully update and now it keeps restarting and telling me that it has failed and to restart again, only to tell me again that it has failed and needs to restart. What should i do??
I went to the apple store and got my laptop looked over by a technician who then told me that the hard drive was broken, which was the reason why it was doing so. It's best to take it to the store and get a good decision on what's wrong with it and get the solution. I hope this helps.
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My car was broken into and my ipod touch was stolen. I installed the mobile me but have never had to use it. They renamed the ipod because when I sign in it says it is someone elses ipod...grrrrr!!!! It says location services are disabled. Does this mean that have turned off the locator settings or that they havent connected to wifi? I have been trying to locate it for 2 weeks now. Time to give up? Any info you could provide would be appreciated. Thanks!
They've probably restored it by now and when that happens, any email accounts/mobileme accounts that were on it are not there anymore.
I hate to say it, but you're most likely SOL. -
I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,
Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW. -
I have a white screen with a black apple logo. I cant turn phone off or on. I cant reboot it by holding both buttons and it wont connect to my computer. What do i do?
Hi wiilson Cunha,
Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If the issue persists, follow the final link to contact us for additional assistance.
- Matt M. -
iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this and not loose what is on the phone at all?Hi, simonRM.
Thank you for visiting Apple Support Communities.
I understand that you are unable to restore your iPhone. Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
-Jason H. -
I just updated to 6.1.3 not knowing that i would ahve to completley reset my iphone because i did this while jailbroken, wanted to get rid of it anway but not when i try to set up my idevice as a new iphone via itunes it doesnt do anything i click on it and it takes me to my music and does nothing i click on the iphone thing and it takes me back o the same screen asking do i want restore or set up as new ihpone i have tried both and they do the same thing which is nothing. i even tried to reset it again by putting it in dfu mode nothing is working.... If anyone could please help ive had this iphone for awhile now its a 4s got it in feburary ive never had any problems like this Any solutions please.......
But it is I jsut can sync, back up files, or anything becuase its stuck at this screene and wont do execute when i click either of those button
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WHen I go into setting and tap on mail contacts.calanders it just jumps back to the main screen everything else in settings works except that one
Dunc have you done a reset of the device...closing all of the apps manually with the double tap of the home button, then the sliding bar reset?
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My computer was dropped yesterday and it will not turn on past this gray screen that tells me to reboot it, but everytime I reboot it, it just goes back to that same screen and tells me to do it again. Anyone know how to fix this?
When you jar or drop a hard drive when it's operating the heads strike the platters and ruin sectors and the data on them.
Your getting the spinning wheel because the OS has been damaged and/or quite possibly the drive.
You'll first have to determine if it's a hardware issue
Do #3 Hardware Test and #5 Disk Utlity Repair Disk/Permissions here (check the SMART status)
Step by Step to fix your Mac
If the drive is fine and you don't have a recent copy of your data off the machine then also do this
Create a data recovery/undelete external boot drive
Then proceed with fixing the damaged software, likley by #8 your problem will be fixed.
Step by Step to fix your Mac -
purchasing a movie from apple tv has stopped working. I click on "movies" and it takes me back to the same screen instead of the movies available. I have updated software, unplugged the modem & apple tv box, & the tv; Netflix still works!
Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore). -
Can somebody help?
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