My Ipod is stuck on a white screen and i have tried everything!

i tried to open a new app and it started to load but then went to a white screen and i cant push any buttons. How do i fix it?

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

Similar Messages

  • My Ipod is stuck on the apple screen, and i've tried EVERYTHING

    Let me vent a bit before my question:
    I have had my Ipod Nano sent in 3 TIMES FOR REPAIR.
    But they keep sending the original product back, still in non-functioning condition.
    So, I sent it one more time.
    I got it back today.
    I plug it into my computer, and after about 45 minutes, my computer FINALLY recognizes it.
    So I figure we're back in business.
    Then, I start to update, and its says that it can't because it can't be read or something. (after it said it updated like 10 songs or something)
    So then I reset the Ipod.
    Now its stuck on the apple screen and I can't get it off.
    I am so frusterated, you can't even imaginnnneeeeee how ****** off I am.
    This freaking Ipod has been in shipping more then actual play time.
    So then I made another request just now for repair, and it says that it already has a repair out, but my ipod just got back today..
    So.
    Could you please help me out here? I'm a little erked.
    Thanks, Caitlin.

    have you tried connecting it to a/c power and not USB? Resetting in both cases? Letting the power drain? Ipod firmware updater?
    I would call them again and get a supervisor or something.

  • My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

    My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on

  • My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    - Let the battery fully drain. The charge for an hour and see what happens,  Try resetting too:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connct to computer and restore if it shows in iTunes.
    - You can try placing the iPod in recovery mode and then trying to restore. See:
    iPhone and iPod touch: Unable to update or restore
    - Also see:
    iPod touch: Hardware troubleshooting
    Frequenly the white scree is due to a hardware problem.

  • HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

    I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
    I wonder if anyone can help
    Thank you
    Brizey

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • TS3694 My ipod 2nd gen has a white screen and when I try to do a restore through itunes it ends with an error 46. Anyone help?

    My ipod 2nd gen has a white screen and when I try to do a restore through itunes it ends with an error 46. Anyone help?

    https://discussions.apple.com/message/22808372#22808372
    https://discussions.apple.com/message/16155867#16155867
    Also Google for:
    iTunes error 46
    To find others

  • Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

    Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

    I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

    Hello there Sweebs44,
    It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
    Go to Settings > Game Center, where you can:
    Sign out (tap your Apple ID)
    From: iPhone User Guide
              http://help.apple.com/iphone/7/#/iph6c493cac
    Then close all the running apps:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the phone sign back into your account and try again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT4993 My iphone is stuck on the itune screen.  I have tried pushing the on/off and the bottom button and nothing happens.  I plugged it in the computer and pushed the bottom button as I saw to do on the internet.  I never got the restore screen.

    My iphone is stuck on the itune screen.  I have tried pushing the on/off and bottom buttons and the phone will turn off but come right back to the itune screen  I also tried plugging  my iphone into my computer and holding down the bottom button to see if i could get to the restore screen.  Nothing, just the itune screen.  Any ideas what to do to fix my phone?

    Please read this article if you are unable to restore your device using typical process:
    http://support.apple.com/kb/HT1808
    good luck.

  • I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

    I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • PLEASE HELP - IPOD touch isn't recognised and I have tried everything!

    Up until I updated itunes to 7.6 my Ipod Touch was fine. Since then it is not recognised and I have tried everything - uninstalling/reinstalling itunes; resetting my Ipod, using another USB port. I have even tried to restore to the earlier version of itunes and my computer won't restore! I really need to update my music especially since I have gone and bought 3 albums from istore today! Is there anyone that understands this??

    hi were you able to make yr itouch work???? i really need help with this. i install itunes... connected the usb.. my computer didnt recognize my itouch... ipod not charging, cnt turn it on.... tried to locate the drive in the device management. nothing... dnt know what else to do???... i hope you can help.. thnks

  • Ipod Nano icon not showing in  itunes and I've tried everything suggested

    My ipod nano is not showing in itunes and I've tried everything that has been suggested by Apple.  I updated iTunes, I've reset the ipod.  I just want to download my songs!  Help! Please and Thank you.

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • My ipod touch 4th gen. is stuck on the white screen and my lock button is broken

    My ipod touch is stuck on the 'white screen of death' and every website says to hold down the lock/wake button and the home button to fix it. But my lock button is jammed. How do I fix it?

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1414 HOw do I back up and restore If I plug my ipod in and it does not appear in the devices column. I have a white screen and i'm trying to fix it and nothing is working :(

    How do I back up and restore my ipod touch if when i connect it to itunes It does not appear in the devices column? I have a white screen and have tried holding down the wake/sleep and home buttons and that is not working. Please help

    Take it in for repair/replace to your local Apple retailer.

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