My ipod is stuck on connect to itunes i think its in a loop. plus it wont turn on unless its connected to a power source.
my ipod touch is stuck in a connect to itunes loop, plus it wont turn on unless its conneted to a power source. how could i fix this.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store since it appears you have hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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HT201210 my ipod wont turn on unless its plugged into the charger?
my ipod touch wont turn on unless plugged into charger what should i do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem (very likely), make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely a bad battery.
Apple Retail Store - Genius Bar -
NEED HELP UPDATING
MY PHONE WONT TURN ON ONLY WHILE IT ON CHARGE
BUT I NEED IOS 6 UPDATEHello, chloea_2012.
Thank you for using Apple Support Communities.
Here are a couple articles that will help troubleshoot this issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you receive any error messages while updating your iOS device, this article provides some helpful troubleshooting steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H. -
My Ipod is disable and it tells me to connect to itunes to stop disabling it. What do I do? How do I connect to Itunes?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
What do i do if my ipod wont turn on, charge, or connect to itunes
what do i do if my ipod wont turn on, charge, or connect to itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages
Hello there, Minig1501.
The following Knowledge Base article has some information on the message you're receiving:
Unable to use Apple Push Notification service (APNs)
http://support.apple.com/kb/TS4264
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My Ipad2 has a message: Ipad disabled connect to itunes. The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with. What can I do? I cant even access the serial number to contact apple. Help!
Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer. -
Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
HT4972 My ipods screen is black and wont turn on unless plugged into the wall
My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps
Here's what I found about error 1602:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194 is also seen when somebody is trying to restore jailbroken devices. -
please i tried everything,when its plugged in wall it turns on but goes to the connect to itunes screen,same when connecting to pc. The second i unplug it it turns off. i tried EVERYTHING from holding off and home to new battery,itunes will pull up and say phones in restore mode i follow instructions and it stops at end saying error 21.please help
ok i got worst migraine,been doing this a week now.i tried everything in that support as much as i could understand,im not saying im dumb but not the smartest girl for computer stuff.I also did diagnostic test in itunes and it passed all but the connection test and says port (dang i forgot again) something about the port and it was the only thing to fail,the rest passed.does this mean anything? this *** i was using my cell and it just turned off and now all this happened. did i mention it wont turn on unless plugged in wall or computer?
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ipod wont turn on unless I restore it and even if I do it turns off after few hours and wont turn on again unless i restore it again?
Are you restoring the iPod from a previous back or to factory settings? If you haven't restored to factory settings yet, I would do that next. And if the problem still continues, it's most likely hardware related, in which case you'll want to schedule an appointment at your local Apple Store/Genius Bar to have them take a look at it.
B-rock -
Ipod touch stuck in Connnect to Itunes screen
I have an iPod Touch and it is stuck in the connect to itunes screen. I have tried to connect it to iTunes and it will not work. The iPod will not connect to my wall charger or computer and I've tried many. I didn't drop it or anything and I was just powering it up when it went to this. I really dont know what to do
Plug it into your com click the device and restore it.
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MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I turn my iTouch on, I get a reading, "iPod is disabled"... connect to iTunes. How do I fix this? I also need to change my passcode.
What happens when you connect the iPod to your comoputer and try to restore via iTunes?
You may have to plae the iPod in recovery mode to allow the restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
Ipod touch stuck on "purchasing" on Itunes wifi store
Ipod touch, all set up with itunes, computer authorised, songs purchased on computer and transfered to ipod touch ok...wifi works ok, able to browse and u-tube etc.
trying to purchase songs on the wifi store on the ipod touch, can see the UK price, hit buy now, get asked for password, enter that, song goes into "downloads"...1 in a red circle beside the icon...hit the icon and the song is there but the progress bar sits with no progress and underneath it says "purchasing". Never moves. Doesnt matter if the ipod is restarted, connected to the computer or not. The only time it said anything different was when we synced a song (ipod is set to not sync, we prefer manual management of music) it once said "waiting" instead of "purchasing"...but never progressed.
Tried changing DNS settings, just in case. Also tried a wrong password, and it did the same thing...so it seems to be a catch at the authorisation stage. Tried upper and lower case using the shift key lit or unlit (pw is lower case) but no change.
Everything works perfectly except the ability to actually get the music down direct over wifi...
ideas?
Thanks.I had this problem... Just a minute ago. The exact same.
I noticed that on the album preview page... it had iTunes Plus. I thought that it must be a warning of iPod incompatible content, so I tried to purchase the album on my computer... and i was given a T&C screen, I accepted the T&C screen and it said "Try and download the files again" so I tried on my iPod again... and it worked.
It was because iTunes Plus has its own T&Cs that you need to accept them to download the song/album. Hope it works for you like it did me!
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