My iPod is stuck on Language Selection screen

My iPod Nano 7th generation is stuck on language selection screen. Language can be selected but "Done" button cannot be pressed.

Sounds like a hardware malfunction with the device.  Could be the clickwheel itself or the logicboard.  Either way, you'll need to send your iPod in for service if you want to be able to use it again.
B-rock

Similar Messages

  • Ipod stuck on language selection screen

    I have an old 2nd gen ipod nano that i found lying on my desk, so i decided to add songs to it (it's formatted to windows). Since my playlist is sort of small i decided to add songs off of my buddies' laptop, which is a macbook. After selecting all the songs i wish to add to my old ipod, the ipod is stuck on Language Selection and the click wheel refuses to work. Is there anyway to reverse this without having to completely reset the ipod?

    Please don't steal music.
    Cheers!
    -Bryan

  • New iPod woes, stuck at language selection.

    So I just got my iPod home from the store and turn it on and the first screen I see is to select what language I want to use. It is defaulting to English, with a list of many other languages underneath it but I cannot get it to proceed or even to highlight another option, it appears completely frozen. There are not too many buttons to push, is it broken right out of the box or am I missing something?
    There is no owners manual so I am not even sure how to turn it off, it just stays on when I unplug the USB cable from the bottom of the iPod and there does't appear to be a "power" button of any kind.
    Also, I am using Firefox 1.07 as my browser. When I try to access the music store I am told that the music store could not be reached and to check my connection. Obviously I'm posting here so my internet connection is just fine.
    Must say, so far I'm not impressed with the iPod or the customer care. A page in the support section tells me that I can chat with a live person, but when i get there it asks me to select a product and enter a serial code. The only products available to select or iPod Shuffle and iMac. No option for just iPod which seems to cause it to choke when I enter the serial #. Any other customer support emails or phone #s are buried, I suppose I will resume the hunt for them after I post this.
    If anyone can help me I would greatly appreciate any info.

    Welcome to the discussions Patrick,
    It may or may not have said it on there but there is one number for apple support. It is 1-800-APL-CARE. You dial this number during buisness hours and follow the steps given. Since you just bought this (a video ipod right?) you have one year or 90 days of phone and tech support. As for turning the ipod on and off it is the play/pause button and the center button. Center to turn it on and play/pause to turn it off. It is confusing at first yes, but you should get the hang of it. The applecare representatives will/should take care of you.
    -J.Martin

  • IPod getting stuck at the Language Select screen. HELP PLEASE!

    I couldn't turn my iPod on after charging it, so I reset factory settings. After that the buttons/clickwheel didn't work, and the only way I could turn my iPod on was with the hold switch, and then I would be stuck at the language select screen. When my friend suggested I do a hard reset (even though I didn't think the buttons worked) I did so and realized that I could also turn it on with that method, but I'm still stuck at the language screen.

    I don't know what a "hard reset" is.
    Have you tried a restore?
    See: How to restore the iPod to factory settings.

  • U2 iPod 20GB Is *Stuck* At "Language" Selection

    It's stuck and I'm stuck ...
    Subject cranky music device was last used approximately 10 days ago. It had sat for a day or so and the battery appeared to be drained, so I placed it into it's cradle (connected to my XP system via firewire) to charge. It appeared complete, no "do not disconnect" message, so I did, and found it to be "stuck" at the "Language" selection screen.
    I've done the "Five R's" more times than I care to think about. It goes through the "restore" process from the Updater just fine, and even acts as if it's downloading songs to it, because you can see it counting off songs in iTunes, but when all is done; it's back to the "Language" screen. No amount of "careful touching" on the click-wheel will make anything happen. And I can't say that the click-wheel itself is bad, because it lets me do the reset stuff fine.
    Is there any kind of "hardware reset" software out there for us PC types, that let's us mess with our iPod's mind? I'm game to try and play, because, well, I can.
    Help ... I miss my music!
    Sue

    Has your iTunes been updated to 7.0, and did you then allow the 1.2 iPod firmware update to install?
    Your symptom is very similar to the problem I had updating my iPod to 1.2 (on Mac OS, not Windows). The songs would sync, and the song list and all the iPod information would show up in iTunes (after I reset the iPod while docked). But as soon as I disconnected, the iPod would freeze after about 5 seconds (usually still on Language Selection, but sometimes one or two clicks past that, if I was quick).
    I ended up restoring the iPod firmware to version 1.1.2 (found the iPod Updater software for 6/28/06 on the support web site--don't know if the Windows version is available there).
    I'm sticking to the old version (of the firmware) until Apple gets a patch version of iTunes 7 out.
    -Rick
    20" Intel iMac (Early 2006) Mac OS X (10.4.7)

  • IPod Nani 5th Generation hangs at language selection screen

    As the title states, I have 2 iPods that both 'hang' at the Language Selection Screen. Able to reset iPod and iTunes see's it but always hangs at same place. Any ideas please?
    Cheers

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Language selection screen after every recharge

    I have a 40GB 2nd generation Ipod. Every time I recharge it and power it back on it goes to the language selection screen. Is there anyway to fix this?
    Thanks
    -drauch
    2G IPOD    

    Looks like it. I tried this and I had no luck: https://discussions.apple.com/message/7540488#7540488

  • Stuck on Language select during installation

    This is coming via my brother who is reinstalling Leopard. He is using the disk that came with his laptop and when he gets to the language screen, it gets stuck on language select. He cannot click continue, and cannot even chose to select another language (not that he wants to, just saying he cannot). He has tried tabbing through the options and there is no response. The cursor will move around when on the touchpad, but nothing else. He is not using any external keyboard or mouse.
    I have tried searching, but cannot find an answer. Can anyone offer any insight as to what is happening and how to fix it? Thank you in advance for any advice.

    We could try a mouse, but the keyboard is not working either, so return will not be able to do anything sadly.
    I don't know if his problem stems from why he is reinstalling it. He was having really long load times after a restart or a shut down and it would take sometimes 5+ minutes to load the OS. The computer is not even a year old yet and we couldn't figure out what has happened. I got mine before him and have had no problems. So he was trying to reinstall and now he can't get past the language select screen. I don't know if it's totally freezing up...but like i said the cursor will move but no clicks or keyboard actions will register.

  • My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

    My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • The language selection screen just comes up over and over again.  I'M FED UP!  I have done the system restore several times to no avail.  WHAT DO I DO?

    I upgraded my ATV and now when I select English during language selection, it goes no where.  The language selection screen just comes up over and over again.  I'M FED UP! 
    I have done the system restore several times to no avail. 
    WHAT DO I DO?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the issue continues, take the device to Apple for evaluation.

  • I was uninstalling cydia and my ipod got stuck Return to CYDIA screen. plzz help..

    I was uninstalling cydia and my ipod got stuck Return to CYDIA screen. plzz help..

    http://support.apple.com/kb/HT3743

  • IPod touch stuck on USB connect screen but not recognized by iTunes

    I downloaded the update for my iPod via iTunes but when the update attempted to install on the iPod, I received a message that the update failed. Now, my iPod is stuck on the USB connect screen (with the image of a cord below an arrow pointing to the iTunes logo). Every other thread says to connect to iTunes and attempt to reset the device (off and home button for several seconds) so I can restore it through iTunes, but even if I do that, it fails to connect to iTunes. Last time I had problems connecting to iTunes I downloaded the update through the iPod itself but seeing as I can't get off the USB connect screen, downloading it from the iPod is impossible. How can I get my iPod working again? Either getting it off the frozen screen so I can download the update, or getting my computer to recognize it so I can restore? Last time it wouldn't connect to iTunes (when it wasn't frozen) the computer still recognized it but now it does not. (I'm on a Windows 8 laptop)

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod is Stuck on the Reset Screen

    It had been a while since I used my iPod Touch because I didn't have I lost the charger. I recently bought a new charger and once I plugged in the iPod, it started to charge normally. But the apple logo and the dead battery screen would go back and forth. So I reset it by holding the home button and lock button, and it restarted like normal with the logo but it's stuck on the logo. It has been on the reset logo for hours and I reset it multiple times to see if it would help but it is just stuck on the reset screen. I don't know what to do, I can't turn it off and resetting it isn't working.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. It could be that the battery is dead
      Apple Retail Store - Genius Bar

  • SCCM stops at "Set Up Windows" Language Selection Screen

    This is my scenario:
    1. I'm Using SCCM 2012 R2 w/MDT2013 to deploy Windows 7x64 image that contains 4 languages already injected into the .wim file.
    2. The UDI is configured so that users can choose language, time, keyboard and time zone.
    3. The image deploys fine but always stops at "Setup Up Windows" phase and prompts for an manual input from the user to choose a " language" even though the language was already selected at the beginning of the UDI sequence. Can anyone
    help explain why this is occurring and more importantly how to fix it? I've searched through many forum but none with the exact problem I'm having. Once I choose the language again, it continues and the deployment is successful but I would like to avoid this
    from occurring as it never had in the past. I noticed this behavior since we upgraded to SCCM R2. 
    Many Thanks!

    I use this as my unattended.xml as I have 2 languages in our Win7 x64 deployment to stop the language prompt screen,  there may be extra stuff in there as I never tried to trim it after I got it sorted.
    <?xml version="1.0" encoding="utf-8"?>
    <unattend xmlns="urn:schemas-microsoft-com:unattend">
    <settings pass="windowsPE">
    <component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <SetupUILanguage>
    <UILanguage>en-US</UILanguage>
    </SetupUILanguage>
    <InputLocale>en-US</InputLocale>
    <SystemLocale>en-US</SystemLocale>
    <UILanguage>en-US</UILanguage>
    <UILanguageFallback>en-US</UILanguageFallback>
    <UserLocale>en-US</UserLocale>
    </component>
    </settings>
    <settings pass="specialize">
    <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <CopyProfile>true</CopyProfile>
    </component>
    <component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <InputLocale>en-US</InputLocale>
    <SystemLocale>en-US</SystemLocale>
    <UILanguage>en-US</UILanguage>
    <UILanguageFallback>en-US</UILanguageFallback>
    <UserLocale>en-US</UserLocale>
    </component>
    </settings>
    <settings pass="oobeSystem">
    <component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <InputLocale>en-US</InputLocale>
    <SystemLocale>en-US</SystemLocale>
    <UILanguage>en-US</UILanguage>
    <UILanguageFallback>en-US</UILanguageFallback>
    <UserLocale>en-US</UserLocale>
    </component>
    </settings>
    <cpi:offlineImage cpi:source="wim:k:/sources/install.wim#Windows 7 ENTERPRISE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    </unattend>

  • My Ipod is stuck on the apple screen, and i've tried EVERYTHING

    Let me vent a bit before my question:
    I have had my Ipod Nano sent in 3 TIMES FOR REPAIR.
    But they keep sending the original product back, still in non-functioning condition.
    So, I sent it one more time.
    I got it back today.
    I plug it into my computer, and after about 45 minutes, my computer FINALLY recognizes it.
    So I figure we're back in business.
    Then, I start to update, and its says that it can't because it can't be read or something. (after it said it updated like 10 songs or something)
    So then I reset the Ipod.
    Now its stuck on the apple screen and I can't get it off.
    I am so frusterated, you can't even imaginnnneeeeee how ****** off I am.
    This freaking Ipod has been in shipping more then actual play time.
    So then I made another request just now for repair, and it says that it already has a repair out, but my ipod just got back today..
    So.
    Could you please help me out here? I'm a little erked.
    Thanks, Caitlin.

    have you tried connecting it to a/c power and not USB? Resetting in both cases? Letting the power drain? Ipod firmware updater?
    I would call them again and get a supervisor or something.

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