My ipod is stuck on the apple logo and nothing is working

The screen on my ipod touch just went black and then came up with the apple logo after I plugged it in. It has been about 20 minutes and nothing has happened. I've tried resetting it but nothing is working. Please help. Thank you so much!

If a hard reset does not work, try putting it in DFU mode and restore it.
Basic troubleshooting steps  
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Similar Messages

  • My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?

    I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?

    Hello there, Shaneol10.
    The following Knowledge Base article provides some great steps for troubleshooting your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201412 My ipod is stuck on the apple logo and ive restored it and it hasent helped what do i do?

    My Ipod touch is stuck on the apple logo and ive restored it through itunes and it just keeps getting stuck on the apple logo...what should i do?

    Was the restore successful like it went through all the steps without errors?

  • My ipod is stuck on the apple logo and won't connect to itunes

    So hey guys, I tried doing everything to fix my unresponsive/frozen ipod touch 4th generation, but nothing seems to work. I remember the last time it worked was when I was restoring it but then I did the thing where you would hold the power and menu button which got me stuck to the apple logo (when it boots up) Now nothing works because I tried resetting and I can't restore because my ipod doesn't seem to be recognized by itunes but yet it charges. My last hope would be either return this or get an answer from one of you guys. Thanks!

    - I would try placing the iPod in recovery mode and then see if iTunes will see the iPod.  try both with the iPod not connected to the computer and with it connect. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next see if placing the the iPod in DFU mode will make it visible
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod is stuck on the apple logo and after a while it turns yellow

    I have an ipod thats stuck on apple logo. it wont charge or do anything else. ive tried to restore it but keeps getting error.  ive turned it on and off holding the home and power buttons but after a couple seconds the apple logo turns yellow.please help

    Try connecting the iPod Touch to your computer and restore it.  http://support.apple.com/kb/HT1414

  • My iPod is stuck on the Apple logo and won't do anything! It won't turn on, doesn't give me the option to power it off, and to top it all off, it's not being recognized by my computer OR by iTunes when I plug it into my computer.

    So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!

    - I would try placing the iPod in recovery mode and then see if iTunes will see the iPod.  try both with the iPod not connected to the computer and with it connect. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next see if placing the the iPod in DFU mode will make it visible
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPod is stuck on the apple logo, and wont go any further is this fixable?

         A cuple days ago my ipod was starting to not respod everytime i would 'unhold it' and try to look for another song.. it unfroze eventualy but it got to the point of the situation it got to right now. I would care to know if this situation is fixable. I appreciate any feedback:)

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201210 my ipad 1 gets stuck with the apple logo and doesn t work any more. any suggestions how to fix it please? when trying to restore through itunes i keep getting error 1603

    I can't restore and make my ipad work. every time i start restoring it it gets stuck and error message (1603) pops on the screen.
    Can anyone please help? Let me know what can I do to get it to work again.
    Thanks

    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    The above comes from:
    http://support.apple.com/kb/TS3694#1600

  • I just downloaded the ios 5 and my ipod is stuck on the apple logo

    help! i tried to update my ipod to the ios 5 and it said it cant be updated and my ipod got stuck on the apple logo and i cant turn it on or off and my computer cant recongize my ipod so i cant restore some please HELP!!! ASAP thx

    Did you try to connect in recovery mode?
    iOS: Unable to update or restore
    iOS: Not responding or does not turn on

  • My ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    Try connecting the iPod Touch to your computer and restore it.  http://support.apple.com/kb/HT1414

  • My Ipod Nano (3rd Gen) is stuck on the apple logo and I don't have a computer or iTunes to fix it

    Says it all in the title. My 3rd Gen is stuck on the apple logo and with no computer or iTunes how am I to fix it? I'm in some money troubles at the moment and I dont have that many resources available to fix my beloved iPod. I have tried resetting but it comes back to the logo and then it dies of battery.
    Any suggestions?

    If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
    Regards.

  • My ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod is stuck on the apple logo help

    i drop my ipod in water yesterday and i tired to dry it would and it did come on for a little bit after i turned it on and then it turned off again then i turned iut on and a sad face came on and after that a folder did and it stayed that way for the whole night and then today i tried it again and now it is just stuck on the apple logo and i pulged it into my computer but nothing happens what do i do?

    Try here:
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Frozen and unresponsive

  • Help my ipod touch is stuck on the apple logo and a little wheel!

    Help my ipod touch is stuck on the apple logo and a little wheel! What do I do I cant restore, or turn it off. WHAT DO I DO?

    Press and hold the button on the top and the button on the front at the same time.
    This should reset the iPod.

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