My ipod is stuck plug into itunes screen, what do i do?

How do I fix it

If necessary try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • Phone stuck at "Plug Into iTunes screen" but it is not frozen.

    I'm using windows 8.1. My iTunes can successfully sync and detect my ipad air but after updating my ipod touch 4th gen this afternoon, it is stuck at the "Plug into iTunes" screen you have when you first get such a device. When I plug it into my computer, the "USB Plug-in" sound is heard and the Apple Mobile Device Driver detects it in Device manager, but the Ipod does not appear in My Computer or iTunes and remains stuck on the "Plug into to iTunes" screen

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    Next try on another computer

  • Iphone is stuck on "Plug into ITunes screen" - I need help

    The battery on my iphone died. When I recharged it the phone became stuck on the "Plug into ITunes screen" - like when first activating the IPhone. When I plug the phone into ITunes nothing happens.
    Can anyone give me any suggestions or tips on how to fix this?

    You're responding to a post more than 2 years old. Your phone is in recovery mode. Follow these instructions:
    Use iTunes to restore your iOS device to factory settings
    If you can't update or restore your iPhone, iPad, or iPod touch

  • HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
    That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

  • HT4528 I updated my iphone but it is requiring me to plug in to itunes, I can not get in to it bc my laptop is broken, is there anyway around it? Can I get out of the update? It is stuck on the "Plug into iTunes screen"

    I updated my iphone but it is requiring me to plug in to itunes, I can not get in to it bc my laptop is broken, is there anyway around it? Can I get out of the update? It is stuck on the "Plug into iTunes screen"

    If you are in a screen to plug into iTunes, then the device is in recovery mode. Your only option is to connect to the computer to restore the device. http://support.apple.com/kb/HT1808

  • Stuck on -Plug into iTunes- Screen

    Hello fellow iPhone users, I need help.
    When I tried to update the phone (5c), it got stuck on the -plug into iTunes- screen. The iTunes also stopped recognizing the phone.
    I have tried:
    1. turning it off
    2. putting it on DFU mode
    3. putting it on recovery mode
    4. reconnecting iPhone to iTunes with different USB ports/cables.
    After doing all of these things, iPhone is still unrecognized on the iTunes (yes it is updated), and the phone remains on the same screen. Any help is appreciated. Thank you.

    Hello Guo hui Gan,
    The following articles provide some additional troubleshooting steps that can help get your iPhone to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Cheers,
    Allen

  • IPhone is stuck on plug into iTunes screen

    I plugged in my phone to iTunes last night so that I could update it over night, but when I got up this morning it was on the plug into itunes screen. My phone has been stuck of the plug iTunes screen for a couple hours now. I tried turning it off and back on again, but every time i do that it returns back to the "plug into itunes" screen. I have tried plugging it into iTunes atleast 10 times, and nothing happens on itunes. It doesn't show that there is a device being connected. I don't want to lose all my data because I haven't backed it up yet... If any has any way of fixing this please let me know, I really need it to work. Thanks.

    OK so I went to the Apple store and he managed to restart my iPhone by putting it into "recovery mode". I just Googled how to do this as I wasn't there when he did it..
    Disconnect the USB cable from your iPhone, but leave the other side connected to your Mac or PC
    Launch iTunes
    Press and hold down the Home and Sleep/Power button on the top of the iPhone to turn off the iPhone
    Press and continue to hold the Home Button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
    Continue to hold the Home button until an alert message in iTunes informing you that an iPhone in recovery mode has been detected, like the screenshot below:
    Your iPhone is now in recovery mode. If you have not launched iTunes, you will see the familiar screen of the USB cable pointing at the iTunes logo signaling to connect the iPhone to iTunes to start recovery.
    Once you’re in recovery mode, you can either restore the iPhone or adjust the firmware as necessary.
    After restoring or upgrading firmware, your iPhone will automatically reboot and exit recovery mode on it’s own.
    It seems you will also need a wifi connection to complete the recovery mode.
    TIP: If you have backed up your iPhone, click the "restore from iTunes back up" (last option) so when you plug it back in, it will restore from your back up instead of restoreing it to the original factory setttings.
    NOTE: The above was really hard for me to get working so good luck! I tried a number of times and didn't get any message in iTunes but got my iPhone into what i assume is the "recovery mode". I'm still trying to get access a wi-fi connection to see if this will work but I will post another update once I can give it a go!
    Good Luck! And let me know if anyone successful!

  • IPod Touch shows plug into iTunes

    iPod Touch shows plug into iTunes.  I did this, it took 2 hrs. to update then tells me it doesn't see the device to Restore.  I see the iPod icon in the left column under devices. 

    What fixes many problems in programs is to uninstall and reinstall. If you lose all your apps and music, and the problem is not fixed, I give you the right to curse as loud as you want.

  • When I turn my iPod Touch on it will not stop displaying the USB cord plugging into iTunes. What could be wrong?

    When I turn on my iPod touch it will not do anything except display the image of the USB cord plugging into iTunes. What is the problem?

    It is telling you to connect the iPod to  your computer and restore via iTunes
    iTunes: Backing up, updating, and restoring iOS software

  • TS1363 my ipod is stuck on the plug into itune screen?

    my ipod is stuck on the plug into the itunes screen

    The only thing you can do from here is plug into itunes and restore the device. You will lose all your content but you will be able to use and resync your device.
    http://support.apple.com/kb/ht1808

  • Iphone 3GS 32gb stuck on plug into itunes screen after trying to update OS

    I installed itunes on my new computer.  When I plugged in my iphone to sync, itunes identified my phone and offered an OS update.  I followed the steps to update and began the process, shortly after there was an error message and now I my phone is paralyzed with the "plug into itunes image".  I tried re-plugging the phone into itunes but it will no longer show up.  Any ideas?

    I had the same problem after updating...I thought that was my phone's problem, so I restored it...unfortunately, i had forgotton my password...I need that password to restore my iphone back up.
    Any idea how to recover this password.... Thanks much

  • IPhone 4: My IPhone keeps in the "plug-into-iTunes-screen" after trying to update to iOS 5.0. The phone is not showing up as a device in iTunes anymore.

    My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
    Can anyone help me?

    I have the exact same problem and have just logged on here to see if anyone can help also?  My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
    Any help would be hugely appreciated!!

  • Phone frozen on plug into itunes screen after trying to update

    I have an iphone 5 and I just updated my itunes to update my phone for iOS7. There was a message that said it could'nt update and then my phone became frozen on the screen that tells me to plug into itunes. I am plugged into itunes but my computer/phone is not recognizing that and I can't get off of that screen. I have tried to turn off my phone and back on, unplug it and plug it back in and nothing. what do I do?

    I had the same problem after updating...I thought that was my phone's problem, so I restored it...unfortunately, i had forgotton my password...I need that password to restore my iphone back up.
    Any idea how to recover this password.... Thanks much

  • ITunes won't recognize my iPod touch after a failed update--my iPod is stuck on the "plug into itunes" screen

    Yesterday, I had bought myself an ipod touch and it was working just fine until today when I went along with an itunes prompt to update my ipod.  It failed to update and now won't recognize it, I checked to see if it was recognized by my computer--and it is, but a thing pops up that says "access denied" whenever I try to click on it.  The screen on my ipod is stuck wanting me to connect to itunes.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work

  • HT201263 My iPod is stuck on the "Plug into iTunes" screen. What do I do???

    So, my computer is telling me that I need to type in my password into my iPod to unlock it, but my iPod is telling me to "Plug into Tunes". I can't unlock it on my iPod and I've already tried putting it into recovery mode (or whatever you call it) multiple times doing it differently each time, but it's still not working. It was previously jailbroken (if that makes a difference), but I just want to restore it now so I can get it to work. Someone with answers, pleeeeeeeease help me!!!

    ... It was previously jailbroken (if that makes a difference),
    It makes a difference. A jailbroken iPod Touch cannot be fixed.
    Buy a new one.

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