My ipod is unresponsive, with a white screen that won't go away?

My ipod was working fine and then within an hour or so it froze and turned to a blank white and hasn't gone away since. Please help me solve this problem.

Let the batttey fully drain. After charging for an hour try a reset:
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
The try a restore if necessary.

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