My iPod isn't being detected by my PC

I've been wanting to restore my iPod but my computer won't detect the device. So I have tried DFU mode and recovery mode but my PC just doesn't seem to detect the device even being there. I really don't know what the problem is... and I've tried the solutions in this article http://support.apple.com/kb/TS1538 but nothing there seemed to work.

Did you do everything here:
iOS: Device not recognized in iTunes for Windows (You said yes)
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
Last
- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar

Similar Messages

  • I cannot access or reinstall Itunes, and my ipod isn't being detected

    So, sometime after the fall of 2010, which I suspect was after iTunes 10 was launched, I noticed I couldn't access iTunes.
    It read error 2330.
    I did some sleuthing for months, and now I get these error messages under the heading "iTunes + Quicktime" when I attempted a re-installation of iTunes:
    "There's a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor"
    "An error occurred while attempting to create the directory: C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes"
    In the past while attempting to re-install iTunes, I got error message 2330...STILL don't fully know what this means.
    I currently have Bonjour, the iTunes folder, The iPhone Configuration Utility folder, and Quicktime on my desktop...The actual programs are also in my C:\ drive in Program Files...I can also see Apple software in the Add/Remove Programs section of the Control Panel on my PC.
    I seem to be able to access iTunes/iTunes store via the executable file in the iTunes folder by clicking "iTunes.exe", but no other way...I also noticed that the software will run normally, but not detect my iPod or allow my computer access...So in other words, iTunes doesn't recognize my computer as being authorized for my account, and yet it displays my email address in the upper-right hand corner of iTunes.
    It's like I can only access a "half version" of the full iTunes I once had by going through that folder...No clue what's happening or what files may be missing or corrupted.
    Quite simply put, I need help...I want to be able to use iTunes and my iPod Touch (1st gen) like I was able to this past fall before the mysterious accident or corrupt files ruined everything.

    For that 2330 error, run chkdsk on your C drive.
    How to perform disk error checking in Windows XP
    http://support.microsoft.com/?kbid=315265

  • IPod Touch is being detected by Windows Vista but not iTunes

    After updating iTunes to 9.0.1 my iPod Touch is being detected as a camera by my Windows Vista computer, but iTunes is unable to detect my iPod.
    I have all ready tried using different USB ports and a different USB cable with no success. I have also tried uninstalling and reinstalling iTunes with no luck.
    Please help!

    I have the same issue here. Please help...

  • My SD card isn't being detected by my MacBook Pro

    My SD card isn't being detected by my mid 2012 MacBook Pro. It's detected fine by my camera and my iPad (using the Camera Connection Kit), but not my computer. I've tried it in both OS X Mavericks and Windows 8.1 using my Boot Camp partition, but it's not being detected at all in either OS. This has worked before just fine.
    Does anyone have any suggestions on what might be wrong and how I can resolve it?

    I too facing the same problem after installing Mavericks. I tried opening iphoto first and then inserting SD card, that also doesnot detect. waiting for other solutions......thanks in advance

  • Why my ipod is not being detected in my ml350

    why my ipod is not being detected in my mercedes ml350

    Does mercedes say it is compatiblw with your model iPod and its iOS?

  • PLEASE HELP! My iPod is not being detected on iTunes!

    I know everyone is posting about this, but nothing seems to be working. I've done tons of research and tried it all!
    Here's the story: My 1st iPod has been using the firmware 1.1.1, until I recently decided to update it. It was updated to 1.1.5, and the moment iTunes was restarted, it could no longer be detected by iTunes! My iPod has been working fine before the update, so it can't be the iPod itself. I've listed below all the things I've tried! The iPod DOES appear in My Computer, but NOT in iTunes (using iTunes 8, but I have tried uninstalling and reintalling different versions)
    Things I've tried and haven't worked:
    - Restarting the computer and iPod
    - Resetting the iPod by holding the Home and Sleep button
    - Uninstall/Reinstall iTunes (several times, on different versions)
    - http://support.apple.com/kb/HT1852?viewlocale=en_US
    - Apple Support's 5 R's, and related articles
    - Thread suggestion: http://discussions.apple.com/thread.jspa?threadID=1821771&tstart=0
    - iPod not recognized on laptop article: http://support.apple.com/kb/TS1401
    - Starting/Stopping the iPod Service and Apple Mobile device
    - Uninstalling and reinstalling the device in Device Manager
    - Plugging into different USB ports (they were fully functional before firmware update)
    - Plugging into a different computer (where it was also not detected on iTunes)
    I believe my problem is maybe that I need to reinstall the firmware, but I can't do this without it being detected on iTunes! Any ideas???
    I really hope someone out there can help me! I am so frustrated and stuck with this problem and have been going around in circles! Thanks so much for ANYONE's help!

    look at the brightside at least your computer sees yours

  • My ipod is not being detected on my dell latitude620

    I just got a dell latitude 620 laptop
    My ipod is being detected as a "device"
    My ipod will charge, but itunes does not recognize it.
    I've uninstalled itunes and reinstalled it twice.
    And tried about 90% of what apple support suggests
    There is nothing wrong with the laptop.
    Please help
    - manic mass

    Click the Start Menu, right->click on Computer and choose Manage.  When the when comes up, make sure you click on the Device Manager in the left hand pane of iTunes.
    Is your iPod listed as unknown or anywhere under the USB section?  If you do find it, try right->clicking on it and choose Update driver or uninstall. Then unplug the iPod for a few sections and then plug it back in.
    B-rock

  • Audigy 2 Isn't Being Detected Correc

    This is a weird problem that I can't find out anything about anywhere online.
    Basically I left home for a week and when I got back my sound was very crackly, with some movies and songs not playing at all. I restarted my PC to see if it helped after checking the speaker connections and testing them with my onboard sound.
    After the restart the SoundCard refused to work at all. I reinstalled the drivers and ran Creative Diagnostic which then resulted in the card apparently not being detected.
    I did a manual install as recommended on the Creative Knowledge Base which resulted in the following items being detected in Windows:
    - PCI Input Device
    - System Interrupt Device (x2)
    - Mass Storage Device
    - VGA Device
    None of these had appeared before and bearing in mind that the only PCI device I own is the Audigy 2 Platinum (my graphics are PCI-E) this REALLY confuses me (the EMU Processor is definitely present when using other diagnostic programs: the SoundCard does exactly the same thing on 2 of my friends PC's by the way).
    Any help would be greatly appreiciated as the card is bearly 3 months old and there is no way it could have been damaged during my time away (locked door, unplugged at the mains).
    UPDATE: Since getting the latest drivers I have sucessfully installed the soundcard but the above items are still listed in device manager and I still recieve absolutely no sound at all!? PLEASE HELP!!
    Message Edited by whiteythomson on 2-03-20062:39 PM

    no, i am just talking about the display attached to the computer. It doesn't seem to always do it either, this time when i started up it was ok, but sometimes when i start up or when it has been sleeping for a while it comes up without detecting the screen. the first time that it happened it was set to like 800x600 or whatever and it was all stretched and pixelated and i changed it to 1400x900, because the default 1440x900 wasn't listed and now when it doesn't detect the screen, it goes to that. Then like i said i have to go into system prefs and click detect screen for it to bring back the original settings. it is very odd, has anyone else experienced this problem?
    MacBook Pro 15" Mac OS X (10.4.8)

  • My iPhone 4 isn't being detected by iTunes or My computer.

    i have an iphone 4, and randomly my iPhone wasn't being detected by iTunes or my computer. i tried resetting the settings on my device, and the "apple mobile  device" settings on my computer and still nothing. I'm worried because i'm buying a iPhone 5 in a few days and dont want the same problem like this where i can't download my music and things to it. please help.

    See these support documents. Since you do not indicate what computer OS, here are both.
    Windows:     http://support.apple.com/kb/TS1538
    OSX:     http://support.apple.com/kb/TS1591

  • TS1363 ipod is not being detected

    my ipod is not being reconized when connected to my computer and i cannot download my music on to it!

    I did it!
    XP wanted drivers for the iPod, and I used the method in this doc with one exception:
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    ...when the wizard came up and asked to look for the driver, I clicked "Search for the best driver in these locations" except instead of windows/inf I went to system32/drivers and found a subfolder with USBAAPL.SYS [the driver name] in the title... it was a hidden folder so you'll have to have them visible to see it. Using that as the target for the search picked it up immediately and then everything was as before.

  • My 4 gen iPod Touch is charging, but it doesn't say so and isn't being detected by iTunes or my computer?

    So I've had the charging problem for a really long time now, and I haven't really minded it until now. The iPod still charges, but the battery icon doesn't light up or show the little lightning bolt anymore. I'm not sure if that has anything to do with it, but now when I want to update it to IOS 6 I can't because neither my computer or iTunes detects it. It gets annoying because a lot of apps need at least IOS 5 to download. I am using Windows and iTunes 11.0.2.26.
    Thanks.

    Hey bcollins1,
    There are a few articles that go over some troubleshooting steps to resolve that issue. If you're seeing the device recognized in My Computer on your Windows machine, just not in iTunes, you'll want to follow this one:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If your iPod touch isn't recognized in iTunes and also in My Computer, you'll want to check this one out:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Sincerely,
    David

  • My iPod Touch Gen. 5 isn't being detected?

    I plugged in my (new, recently bought) iPod Touch Gen. 5 to my computer (I use Windows, btw), and the Music library detected it. Good. THen i went to WIndows Media PLayer and iTunes to sync music onto it but it didn't detect my iPod at all So I unplugged it and plugged it back into another USB port. Nothing changed! So I resstarted my computer, itunes, and then ipod. Nothing happened, either.
    WHat should i do? i really wanna get music onto it.

    Windows Media Play will not detect the iPod. Yo have to use iTunes for syncing.
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Friend's Ipod Nano isn't being detected.

    He claimed that when he would first plug it in, itunes would pop up and detect it. Along with Itunes, a "Temp" folder would also show up. He said he might have done something wrong with the folder and from then on, the computer and Itunes won't detect his nano. He might have deleted something or changed something else up. He can't restore his ipod from Itunes now...is there a way to do it on the nano? What can he do?
    Message was edited by: theeboredone

    After doing everthing recommended online unsuccessfully I tried this. Bear in mind this is with a 64 bit Windows 8.1 OS. 
    Here it is:
    1.Control Panel
    2.Programs
    3. Uninstall or Change Programs
    4. Uninstall iTunes
    5. Uninstall Apple application support, mobile device support, software update (I even removed Bonjour and Quicktime).
    6. Go to apple.com and download iTunes again from the beginning.
    7. See if it works (hope it does)
    You'll have to download Quicktime again, but no big deal. After I did this my laptop and iTunes finally recognize my nano and iPhone 3GS. In my control panel it appears that the other applications have also been restored (as you would expect). For those of you still stuck despite the recommendations online, I hope this helps you out.
    Good luck!
    CV

  • My 160GB iPod Classic Isn't Being Detected By iTunes At All

    Im Using Windows 7 And The Newest Version Of iTunes
    I Have Tried Forcing It Into Disk Mode And Still Nothing
    Please Help Someone

    Try the 5 R's here >  iPod classic Troubleshooting Assistant

  • I have ipod nano gen 7, can't get it to sync on my computer,message keep coming up ipod isn't being recognized. what can i do to fix the problem, all my itunes are updated.

    my ipod nano gen 7, will not sync any music from my computer, all itunes are updated.the message is itunes is saying, that a a ipod has been detected,
    but it will not show up on my itunes so i can put music on this new ipod. what could i do to fix this error. i uninstall itunes, and still the same.could you help out.
    thank you
    robertleearmy

    Hello robertleearmy,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Best of luck,
    Mario

Maybe you are looking for

  • Will a BC-site work on other provider´s servers?

    Hi, I was just asked by a client, if he could move his page created with and hosted at BC, to any other provider in case he decides he wants to change to another provider. Can anyone help me find an answer? Thanks

  • WebLogic hangs on Sun IDM Upgrade

    Hi, We recently upgraded our SIM set up from 5.0 SP4 - 6.0 - 7.1. Now we are facing a strange issue that weblogic application server on startup hangs indefinitely. But if we remove the SIM deployment from config.xml then WebLogic starts instantaneous

  • Is there a tagging/keyword mechanism in Mail (Mac)?

    Is there a tagging/keyword mechanism in Mail (Mac)?  Right now, I am just meticulous about my organization structure with my current 'mailboxes' and 'smart mailboxes'.  In addition, I will sometimes export messages to finder and utilize it's more sop

  • Where can I find 64-bit 7.7 - not 7.7.1

    I want to back off to 7.7 for iPhone reasons but can't find a source for 7.7 for 64-bit Vista. Any help appreciated.

  • What is the best way to compress longer HD videos for the web

    I am struggling with the best way to post HD, as well as SD videos to the web - Vimeo as well as YouTube sites.  Some of my files are up to an hour long, and above. I've tried mp4, H.264 compression, multi-pass, as well as ProRes in various settings.