My iPod isn't recognized by iTunes and I want to update it but I can't. What do I do?

I plug in my iPod and it will charge but I have tried everything to get iTunes to recognize it and it won't. I want to update it to IOS 5 but I need the iTunes to connect with it.

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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IPod isn't recognized by iTunes and iTunes opens very slow!!

Hey!
So here's my very urgent problem (go on vacation tomorrow!!!):
Everytime I click to open iTunes, it takes about 5 minutes until it opens! I have a Windows XP and have also updated iTunes to the newest software. I don't know what the problem is...
And second, my iPod doesn't connect with iTunes, it won't be recognized by iTunes! Windows recognizes it, but iTunes doesn't. I've already tried at every USB connection, but it doesn't work! Well, once it worked and I thought that was it, but the next time it didn't work anymore!
I've got a pink iPod mini (4 GB) and I dropped it some times, but the man in the Apple Support store said, it's got nothing to do with the hardware. Really?
Who can help me please - very fast??!
Thank you!
Chrissy

Sorry, don't real understand! ;-))
OK, I closed all other background applications when using iTunes. But the problem is that I couldn't do the next step because iTunes always tell me: "The software required for communicating with the iPod isn't installed correctly. Please reinstall..." So I can't drag the iPod icon from my computer (and anyway: where is "my computer"??) to iTunes application (where is that one??)
But at least it's good news that nothing's wrong with the hardware (couldn't afford a new one! ;-))
Please reply soon, it would be real cool if you'd help me with further steps... and everyone else too of course! ;-D
Chrissy

Ipod isn't recognized by itunes and computer but it still charges

i've tried a hard reset but that didn't do anything.
when i plug it into my computer i get a message saying that the USB device isn't recognized.
so, when i look at it in device manager the ipod shows up as a unknown device
and the device status says "there are no drivers installed for this device".
anybody know what to do?

Your iPod's battery may not be charged. Plug your iPod in, wait for a moment, press a button to turn it on, and check the screen. Here are some easy steps to get the most out of your battery. Note: On recent iPod models, when the battery is completely empty, your computer may not recognize your iPod for up to 30 minutes even though it's connected and charging.

IPod isn't recognized by iTunes and won't let Windows format it

I have an iPod classic that won't do much of anything. It won't turn on and rarely gets past the apple logo. It it does get past the apple logo though it asks as if you just bought it and asks your language and has nothing on it. If you go into settings though it says that all of the memory it used up. It also has the games on it but if you try to play them the iPod crashes. If I plug it into the computer iTunes won't recognize and and Windows will not format it.
I do not care about getting any of the previous data on the iPod back I just wish to use it again.

Hi Pigwarts5ever,
If you are having issues with your iPod Classic not being recognized by iTunes on your Windows machine, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
If you are able to get it recognized, your best next step would be to restore it to factor settings:
Apple Support: Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Regards,
- Brenden

I've got the old Ipod touch and i want to update it but i can't!

I've got the old ipod Touch and everytime i want to download something it will say i need an update!! Ive tried nearly everything don't know how to make it work

If you're trying to run an app that requires a newer version of iOS, you may be out of luck. A 1st-generation iPod touch can only run up through iOS 3.1.3, and the 2nd-generation model only up through iOS 4.2.1. If you have one of those models and are trying to run an app that requires iOS 4.3 or later, you will not be able to do so.
If you're not sure of your model, see:
http://support.apple.com/kb/HT1353
Regards.

HT1339 My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

Time to replace it: $49 2nd Gen shuffle at online Apple Store...

IPod classic not recognized in iTunes and in Finder, doesn't charge

iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
OS X Mavericks 10.9.5; iTunes 11.4

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

TS1814 I have a 4th gen. IPod Touch with IOS4 and i want to update it, but when I hit the Update button its says "contacting the IPod software server" and then after about 5 seconds it says "ITunes could not connect to the IPod software servers". Please h

I have a 4th gen. Itouch wiht IOS4 and i want to update it, but when i click the update button in ITunes it says "contacting IPod software server" and it looks like it is loading. However, after about 5 seconds it stops and says "ITunes could not connect to the IPod software server". I found the apple webpage that is supposed to help me, but when i went to the LAN settings in the control panel i found that 'Automatically detect settings" was already checked. I do not know what to do, Please help.

If yo mean the iPod will not connect to your wifi network:
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT201413 My ipod is a 4.3.5 and im trying to update it but cant cause is freezes on turn i try rebutting it does not wrok so i try restoring it and it wont even let me do that what do i do it just keep popping up a error code 3194 please help

my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196

Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file.

I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

Hello Clancbelle,
It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when you're finished.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

Hi, I'm a new Mac user and I want 10.8.2 but i can't get that unless I have i have 10.8.1 and I cant get that unless I have 10.8. Now I was wondering if anyone could provide me with a link that would allow me to download this version?

Hi, I'm a new Mac user and I want 10.8.2 but i can't get that unless I have i have 10.8.1 and I cant get that unless I have 10.8. Now I was wondering if anyone could provide me with a link that would allow me to download this version?

Again, that's not a problem - if you purchase Mountain Lion through the App Store, it's been updated to 10.8.2 - and when there are other updates available, you can just download and install them as well.
Just go to the App Store and purchase and install ML. Then run Software Update (Apple menu) to see if there are any updates available for your machine. I keep my System Preferences>Software Update prefs set to check automatically -
Some people would rather check manually. No big deal, just buy it and install it.
Clinton

I restored my macbook and now my ipod isn't recognized by itunes

I restored my macbook and now my ipod classic isn't recognized by Itunes... Help

Have you worked through each and every single suggestion in this Apple support document yet? If not it would be a good place to start.
iPod not recognized in iTunes and Mac desktop
B-rock

My iPod Touch 2g Mc Model isn't recognized by iTunes and the screen is black. What can I do?

I accidentally turned DFU mode on my Ipod and know it isnt recognized by iTunes and the screen is black. Need help urgently!!!
the IPSW is 4.2.1

Place the iPod in recovery mode and then connect to the computer and restore via iTunes. For recovery mode:
Recovery mode

HT1353 2nd gen iPod isn't recognized by iTunes nor Windows - What to do?

I have an iPod A 1019 (2nd gen?). When I connect it to the firewire connector on my PC, the unit screen shows a checkmark and "OK to disconnect." I tried to reset with Menu + Select (=nothing happened) but Menu + Play works. Still, PC + iTunes won't recognize iPod. Help? I suspect that the software on the iPod itself is too old but since the device cannot be discovered, I can't update it. I tried iPod transfer software, but nothing recognizes my oldie. Sigh.

Hi, Griff W.!
Thanks for taking the time to offer me the troubleshooting steps. I tried them all, but unfortunately to no avail. I can listen to the iPod, but once I connect it to my PC with the firewire cable, it still isn't recognized in iTunes or in Windows. I checked the Universal Serial Bus controllers. The iPod is nowhere to be seen. I checked the version of the software on the iPod and it's 1.5. Maybe that's the problem: the software is too old?
BTW, the firewire cable is charging the iPod.
Maybe if I could find someone with an old PC that has a firewire port? But even if I were to make the iPod visible, would I be able to copy the songs onto my new iPod? From what I've been reading probably not. It's really exasperating. They music is legit, copied from my CDs or purchased.
I am looking at my new superslim iPod Touch 5th generation and right next to it the clickwheel iPod 2nd generation that's more than a cigarette pack sized. Progress. I guess.
Thanks for helping out. If you have any more ideas, please let me know.
Best regards,
D.

My iPod isn't recognized by iTunes and I want to update it but I can't. What do I do?

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