My iPod isn't recognized by my computer

My iPod won't charge or update. iTunes won't recognize it.

First go here and follow the steps provided http://docs.info.apple.com/article.html?artnum=93716

Similar Messages

  • My ipod isn't recognized by any computer & itunes, and desplays a sad face.

    i have had my ipod mini for eleven months and this is the first problem i have had with it.
    i went on a vacation to flordia, and while i was there my ipod crashed. i had dropped it once a few days before the crash, but it continued to play my music after i dropped it.
    when i go to turn it on the apple logo appears, then the depressed ipod.
    my ipod isn't recognized by any computer or tunes. when i plug it into my computer, the 'do not disconnect' screen doesn't even appear. all that happens is the apple logo screen, then the depressed ipod screen, then a recharging screen appears that is stuck on the lowest point possible.
    i have already tried the "five R's" and everything else in the support pages, and so far they have helped me none. all they do is bring you around in huge circles, and you end up on the page you started on.
    i run a windows xp, and have everything fully upgraded.
    i know, i know, many of you are having similar problems, but could you please only post if you have an answer, thanks.
    -xb
      Windows XP  

    I know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!

  • My 6th generation 160gb ipod classic is displaying the red cross logo directing me to apple support. It's completely full and I'm wondering how I can recover the files form it. The iPod isn't recognized by my computer or by iTunes, help is appreciated!

    Looking for help as to recover the files, thanks!

    Hello Lawrence,
    I do have AppleMobileDeviceService.exe running.
    My USBs are plugging in straight into the laptop.  All 4 work.  Just today, I synced my iPod with multiple USB ports.  It works for the iPod, but the iPhone won't pop-up.  The iPhone does not appear in iTunes as a button anywhere.
    I am unable to use another computer for this.  I can actually go into iTunes, add file to library, and add photos that way.  So, it's recognized by my computer.
    This should have been seperated.  Basically, I don't have another computer accessible to me to back-up sync on iTunes with.
    The last part means in iTunes, I can click "File > Add file to library" and the iPhone is shown as a camera icon.  I can click on it and have access to photos.  I can add those photos to the iTunes library.  That's about as far as the connectivity goes with the iPhone right now.

  • Ipod isn't recognized by my computer, itunes,or Ipod Updater

    When i plug in my ipod to my computer, it says "USB Device not Recognized". Can anyone help me?? I would really appreciate the help!!!

    Preston,
    Try this and it works in my case.
    1.Put your iPod in diskmode
    2.Plug your iPod with your computer
    3.Your computer may not recognize your iPod, but try few attempts until your iPod showing "Do not disconnect"
    4.Then force unplug (not EJECT - just force unplug it and I know it is not a proper way, but which may let your computer to recongnize your iPod) your iPod from the computer and replug again for few times, until your computer showing an iPod icon on the desktop - amazing it did in my case
    5. Reformat your iPod by using Disk Utility
    6. Reinstall the latest iPod update software
    Bear in mind that you will loss all your songs in your iPod so make sure you backup your songs
    By the way are you connect your iPod with XP or Mac? I have experience that the XP's formatted iPod got recognize in Mac machine and vice versa, then you can format the iPod before your reinstall your prefer iPod update PC or Mac

  • What do i do if my ipod isn't recognized by my computer and is stuck on the connect to itunes logo?

    So the ipod is stuck on the connect to itunes logo and when i plug it in it says device not recognized. I don't know what is wrong with it or what to do I tried everything and nothing works. Im so lost I don't know what to do at this point can anyone help. I would greatly appreciate it thanks.

    See:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    If not successful, try another computer  tohelp determine if you have a computer or iPod problem.

  • My ipod isn't recognized by any computer

    I've bought a ipod nano nd generation one week ago. When i first came home, i could connected it to my computer, it charged and sync. It play music and works all right but... 3 days later, when i wanted to recharged and change the music list, it wasn't recognized anymore, either by the itunes nor by the computer.
    I've tried to connected it in others computers, even a ibook, and it didn't work.
    Then i've tried the five steps, but my ipod don´t even reset.
    There's someone there that could help me? P L E A S E

    I know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!

  • My new iPod isn't recognized by any computer

    I just bought one of the new iPod touches and have tried to download music from two different computers but neither of them would even recognize that my iPod was plugged in. What should I do?

    Did the computer have iTunes version 10.7 or later?
    Does the iPod charge?
    Tery a different cable. Some 5G iPod were shiped with defective cables.
    iOS: Device not recognized in iTunes for Windows
    iTunes for Windows: Device Sync Tests
    iOS: Device not recognized in iTunes for Mac OS X

  • My iPod isn't recognized by the computer or iTunes.

    I've looked at all the troubleshooting articles about this and none of them seem to help. My iPod just won't show up on iTunes or in "My Computer" when I plug it into the USB port. I've tried the "five R's" and they aren't helping at all, I'd really just like to be able to get music on my iPod so I can use it.

    Have you been through these at all?
    iTunes 7 doesn't recognize the iPod.
    Your Windows PC doesn't recognize iPod</font color</a>.
    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Strange iPod behavior.

  • Ipod isn't recognized by the computer, and flashs white every 10 seconds

    Well upon turning on my 5th generation 30gb ipod video, instead of showing its menu, all it does is flash white for less than second and then go turn black. Since then, it hasn't stopped. My ipod has basically become a broken strobe-light/paper weight.
    With that said, yes I have tried restarting it, yes I tried again, yes I tried while plugged up to a power source, and no I can't restore it as it doesn't even show up on itunes anymore.
    I'm assuming this thing has bit the dust, just as my last 3 ipods did as well. But if someone does have some sort of fix for this thing, please let me know.
    Also, I ask of you guys to try to explain to me why I should keep on dropping 250 dollars on an ipod almost every year, as they seem to not be not holding up very well. I all ever do is use them on my cars stereo system, my 360, or my ps3, its not like I'm abusing them or anything. Its just normal use. 1000 dollars later, Sony's new Walkman and Microsofts Zune are really starting to look much more tempting as I have really lost faith in Apple with my time with them.

    My 80GB iPod video 5th generation is doing something very similar.
    Please see my post earlier today.
    Hope there is an answer to the problem.
    Mine is definitely not abused.
    I let the battery go quite flat since my post and it did tell me that it had low battery, please wait, but now it is back to "tick, tick, peeoew".

  • HT204302 Ipod isn't recognized by my computer

    Why doesn't itunes recognize my wife's ipod...but recognizes mine?

    First go here and follow the steps provided http://docs.info.apple.com/article.html?artnum=93716

  • My ipod nano isn't recognized on my computer and I can not add the new music I bought on itunes.  Please help

    My ipod nano isn't recognized on my computer any more.  I bought new music and i can't get it to my ipod.  I also bought a shuffle and the same thing happened.

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Ipod Shuffle won't turn on or charge and isn't recognized by the computer

    My Ipod shuffle won't charge and isn't recognized by the computer , it turned orange than stopped and won't charge or turn on since. Does anybody has a solution please ?

    I have exactly the same problem with both my ipod shuffles. That suggests to me that it is a problem with the ipods rather than my PC or computer software. I'm surprised that no Apple tech has suggested a solution yet.

  • Ipod classic isn't recognized by the computer & keeps on restarting

    hii
    I am experiencing very strange problem.My apple ipod classic isn't recognized by my computer nor it formats or restore & keeps on restarting on it's own when tried
    to open any application.it also shows that there is 0kb free & 0kb used.
    please help
    highly obliged

    I have the exact problem. My ipod (and now there's two of them!) used to work fine, sync, etc. with this computer. A while back, it stopped recognizing the ipod. I tried all the stuff (the 5r's), checked my usb ports (work with all other devices), different cables, etc. Finally, I got another ipod. Now I've got two perfectly good ipod classics that I can't get music on or off of. grr.
    I guess it's something in my computer set up (which is still strange, since, to my knowledge nothing has really changed from when it used to work)...but it my laptop also won't recognize either ipod. so that's two computers that I'll have to take to some expert if I can't figure this out. frustrating!

  • My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    Hi TherAscendedSaiyan,
    Welcome to Apple Support Communities.
    See this troubleshooting article that addresses the symptom you're encountering:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Best,
    Jeremy

  • Ipod isn't recognized by computer

    OK I have a problem with my 60 Gb ipod on two OS. First Windows XP won't recognize my ipod. I'll plug my ipod in and it will go into do not disconnect mode. the computer will attempt to establish a connection but then it says that it doesnt recognize the ipod. how do i format it or restore it. Or second, I plug it into my linux computer and there appears to be a connection, the ipod says do not disconnect and it charges, however it doesnt mount, and i can't access it. Can someone please help me with either one of these OSes. either formatting or restoring with windows or getting it to work with linux again. Note: the problem with linux occured after my ipod's battery ran down real low, and now when i turn it on it appears to have no files on it.

    Have you had a chance to look at these troubleshooting pages? They may be of some help with Windows, I'm afraid I don't know of any similar pages for Linux:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

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