My iPod isn't recognized in itunes or windows

I recently got a new 30gb iPod and a few days ago, i plugged it in. Then i went to iTunes and my ipod wasn't connected. So i went to apple.com and the whole nine yards. I did everything it said to do in that specific situation and it still doesn't work. So i have no idea what to do. Today I updated itunes just to give it one more shot. It still doesnt work. So i need to know how to fix this problem.

I have this problem as well. All you have to do is plug it in BEFORE you power up the comp.
I also have a question. After installing iTunes, my computer has been acting very odd, not running any programs but Steam when I start it up. If anyone can help, please post.
Custom Windows XP

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HT1353 2nd gen iPod isn't recognized by iTunes nor Windows - What to do?

I have an iPod A 1019 (2nd gen?). When I connect it to the firewire connector on my PC, the unit screen shows a checkmark and "OK to disconnect." I tried to reset with Menu + Select (=nothing happened) but Menu + Play works. Still, PC + iTunes won't recognize iPod. Help? I suspect that the software on the iPod itself is too old but since the device cannot be discovered, I can't update it. I tried iPod transfer software, but nothing recognizes my oldie. Sigh.

Hi, Griff W.!
Thanks for taking the time to offer me the troubleshooting steps. I tried them all, but unfortunately to no avail. I can listen to the iPod, but once I connect it to my PC with the firewire cable, it still isn't recognized in iTunes or in Windows. I checked the Universal Serial Bus controllers. The iPod is nowhere to be seen. I checked the version of the software on the iPod and it's 1.5. Maybe that's the problem: the software is too old?
BTW, the firewire cable is charging the iPod.
Maybe if I could find someone with an old PC that has a firewire port? But even if I were to make the iPod visible, would I be able to copy the songs onto my new iPod? From what I've been reading probably not. It's really exasperating. They music is legit, copied from my CDs or purchased.
I am looking at my new superslim iPod Touch 5th generation and right next to it the clickwheel iPod 2nd generation that's more than a cigarette pack sized. Progress. I guess.
Thanks for helping out. If you have any more ideas, please let me know.
Best regards,
D.

Ipod isn't recognized by Itunes or Windows

Hi all,
I have recently sent my Ipod, which is less than a year old, to be checked over by the Apple technicians as it would not switch on nor be recognized when I connected it to the computer. They returned it saying there was no problem and if there had been, it had been resolved during their tests. Once safely knowing it worked again I ran a virus check on all the content I sync to my ipod and when nothing came up, I put it all back onto my ipod since it had been removed due to apple technician testing. Now the same problem is occurring. The Ipod wont switch on and seems to be in a continuous mode of restarting but not actually doing so. I can't restore the ipod as it is not recognized by itunes or windows, what can I do?
Thanks for all your help
Dell Dimension 9150 Windows XP

Hi Mark!
Just checking on something. You've seen all of the info contained on these articles, correct?:
iPod 101 - My iPod is Sad (or Alarmed)
iPod displays a folder icon with an exclamation point
iPod displays a sad iPod icon
If you've already seen that, then I would suggest that you check out this helpful post by Mitch, another forum member here on the Discussions, about what to do with a Sad iPod icon or and folder icon on an iPod's screen:
Mitch: Exclamation point and folder and nothing else
-Kylene

My ipod touch isn't recognized by itunes or windows after ios5 update

I did the update for ios5 on windows, and the computer said the ipod reload wasn't complete, but the ipod said it was complete. Now my ipod is not recognized by itunes or windows. Any suggestions? Thanks!

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

Start here:
iOS: Device not recognized in iTunes for Windows

Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

I restored my macbook and now my ipod isn't recognized by itunes

I restored my macbook and now my ipod classic isn't recognized by Itunes... Help

Have you worked through each and every single suggestion in this Apple support document yet? If not it would be a good place to start.
iPod not recognized in iTunes and Mac desktop
B-rock

My 5th generation iPOD isn't recognized by iTunes?

When I plug my iPod into my computer, iTunes opens, but my iPod isn't recognized. Anyone else have this problem or any suggestions?

By all of those suggestions, do you mean the ones I mentioned in the paragraph about or the ones in the support article I linked? Does this 5G iPod via still power on? DId you try connecting it to another PC or Mac to see if it is recognized there? Did you check the dock connector for any signs of debris or damage to the pins that could be preventing a connection to your PC?
Any idea how long the average iPod should last? Ours if from 2006.
Most people never get the iPod to last 6 years, so consider yourself lucky. That's quite a time span!
B-rock

IPod isn't recognized by iTunes and iTunes opens very slow!!

Hey!
So here's my very urgent problem (go on vacation tomorrow!!!):
Everytime I click to open iTunes, it takes about 5 minutes until it opens! I have a Windows XP and have also updated iTunes to the newest software. I don't know what the problem is...
And second, my iPod doesn't connect with iTunes, it won't be recognized by iTunes! Windows recognizes it, but iTunes doesn't. I've already tried at every USB connection, but it doesn't work! Well, once it worked and I thought that was it, but the next time it didn't work anymore!
I've got a pink iPod mini (4 GB) and I dropped it some times, but the man in the Apple Support store said, it's got nothing to do with the hardware. Really?
Who can help me please - very fast??!
Thank you!
Chrissy

Sorry, don't real understand! ;-))
OK, I closed all other background applications when using iTunes. But the problem is that I couldn't do the next step because iTunes always tell me: "The software required for communicating with the iPod isn't installed correctly. Please reinstall..." So I can't drag the iPod icon from my computer (and anyway: where is "my computer"??) to iTunes application (where is that one??)
But at least it's good news that nothing's wrong with the hardware (couldn't afford a new one! ;-))
Please reply soon, it would be real cool if you'd help me with further steps... and everyone else too of course! ;-D
Chrissy

Ipod touch not recognized by itunes in windows 8

Hi, I have an ipod touch. It has been working well along windows 8 all this while until 1 week ago, itunes can no longer detect the ipod touch. Funnily, when I tried connecting it other computers using Windows 7, it could be detected. I have already tried almost everything such as uninstalling and reinstalling itunes, AMDS restart. What else can I do? I really need to sync some songs into my ipod touch for a run this weekend. Please help!

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

IPod touch not recognized by iTunes on Windows

My email is [email protected] My iPod touch is not showing up at all either in Computer or in iTunes. I've tried everything...and yes, I mean everything that has been suggested here. HELP.
All I want to do is basic stuff: sync, download music, etc.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Another cable?
Another USB port?
Does the iPod work
Does it charge?
Try with another computer to help determine if you have an iPod or computer problem. Make an appointment at After you went to the Genius Bar of an Apple store what did the Genius say? You said you tried everything that has been discussed here and one action discussed is making an appointment at the Genius Bar of an Apple store.
Just saying you tried everything provides us with zero information as to what you did try.

My ipod isn't recognized by itunes

My ipod isn't being recognized by my itunes account. Every time I plug in my Ipod, nothing happens. My ipod doesn't have the connected screen and doesn't charge, and my computer basically doesn't acknowledge its existence at all. I've tried restarting my computer many times and have reinstalled itunes twice to no avail. Please help!

i do not know if this works, but i found this in another post:
I Have An Answer!!! After numerous hours of going through these posts, spending hours going through the trial and error of fixing, an answer has finally appeared!!
This blog http://echeng.com/journal/2006/09/23/itunes-7-broke-my-ipod-nano/
Has a solution of changing the disc format thing me jig here it is:
Start -> Run -> compmgmt.msc
Drill down ‘Storage’, highlight Disk Management
Plug ipod in. Wait.
Make sure the computer management window is the topmost window. If you don’t, you won’t be able to get in there and change the drive letter of your ipod. The ipod will disappear out of the computer management window once itunes rejects it, or accepts your acknowledgement that it’s rejecting it.
Then I think i right clicked on the volume (or something) and changed the drive letter.
Just to make sure windows remembered my change, I ejected the pod and plugged it in again. Looks like it was mapped to the letter I had specified. Don’t know if this setting will hold after a reboot/cold boot.
You may want to scroll through the comments- For vista instead of run go straight to control panel, system and maintenance scroll to the bottom and create and format hard disk partitions, plug ipod in put it as G and hey presto!! hope this works for others.... before syncing with ipod if all this works you may want to download music rescue (brilliant and reliable used it a few times!) and copy all your music from the ipod after formatting.
Really hope this helps someone out there as it did me and looking forward to hearing if it has.

IPod isn't recognized by iTunes (TRIED EVERYTHING!!)

It still isn't being recognized. It's charing and recognized by Windows, it charges, and it even brings up iTunes when plugged in!

What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.

Classic iPod isn't recognized in iTunes / Cannot Sync

My iTunes is up-to-date with 12.1.1 version.
I have a Classic iPod that was working fine until the last 2 updates.
Now it's not recognized and, therefore, won't sync.
Here is what happens:
(1) Open iTunes. It freezes
(2) Finally opens. Plug in Classic iPod. Sometimes icon shows sometimes not. Have to often manually eject (Windows 7 won't let me as 'it's in use').
(3) Once finally showing. Try to Sync.
(4) Get error message stating computer isn't authorized. (Have already deauthorized and reauthorized several times).
(5) Then get message with 2 other UserIds that they need to be authorized or I will lose 40 songs. (Have authorized those as well).
(6) Then get error message that device isn't recognized. I have run diagnostics in iTunes as well, Device isn't recognized.
I am fairly computer savvy, but not a computer expert by any means. I hope that this is an easy fix. I am concerned my iPod has outlived its time with all of these new updates. Also, wondering if there is a driver or something I need for my iPod.
Would appreciate any help I can get. Thank you!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

My iPod isn't recognized by iTunes and I want to update it but I can't. What do I do?

I plug in my iPod and it will charge but I have tried everything to get iTunes to recognize it and it won't. I want to update it to IOS 5 but I need the iTunes to connect with it.

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

My iPod isn't recognized in itunes or windows

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