My iPod isn't turning on?
Hi, I have a fourth generation iPod touch, and up until now everything had been working perfectly fine. Earlier today, I charge my iPod, and then I unplugged it. A couple hours after that, I went to do something on the iPod but it wouldnt turn on when I pressed the power button or the home button. I also held down the power button but it still wouldn't turn on. I'm not sure what to do. Help? Thank you.
Try a Hard Reset. Hold BOTH buttons at least 15 sec or until the Apple logo lights.
Basic troubleshooting steps
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My ipod isn't turning on. I even plugged it into the computer and it won't turn on. What do I do?
My ipod isn't turning on. I even plugged it into the computer and it won't turn on. What do I do?
Try here:
iPod touch: Hardware troubleshooting
Alos, see if placing the iPod in recovery mode will allow iTunes to see the iPOd so you can restore it via iTunes. For recovery modes see:
iPhone and iPod touch: Unable to update or restore -
Ipod isn't turning on after reset
I reset EVERYTHING on my iPod because the date and all the information was wrong and now it isn't turning back on. How do I get it to turn on?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod isn't turning on and i tried everything.
My IPod randomly turned off yesterday and it wont turn back on, it wont show anything when i log on to iTunes. It did turn on for a minute but then turned completely whit and shut down. Its not a charging problem , and i don't know what to do . its a fourth gen .
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Then not knowing what the "everything" you tried
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I've never had this problem before and it was fine a few hours ago!
Try here:
iOS: Not responding or does not turn on -
A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My ipod isn't recognized by any computer & itunes, and desplays a sad face.
i have had my ipod mini for eleven months and this is the first problem i have had with it.
i went on a vacation to flordia, and while i was there my ipod crashed. i had dropped it once a few days before the crash, but it continued to play my music after i dropped it.
when i go to turn it on the apple logo appears, then the depressed ipod.
my ipod isn't recognized by any computer or tunes. when i plug it into my computer, the 'do not disconnect' screen doesn't even appear. all that happens is the apple logo screen, then the depressed ipod screen, then a recharging screen appears that is stuck on the lowest point possible.
i have already tried the "five R's" and everything else in the support pages, and so far they have helped me none. all they do is bring you around in huge circles, and you end up on the page you started on.
i run a windows xp, and have everything fully upgraded.
i know, i know, many of you are having similar problems, but could you please only post if you have an answer, thanks.
-xb
Windows XPI know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!
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IPod will not turn BACK ON! Cold weather?
My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!
Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
To reset your iPod nano (2nd generation):
Reset
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Retry
Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
Restart
Restart your computer, and make sure that you have the latest software updates installed.
Reinstall
To reinstall your iPod nano (2nd generation):
To update and reinstall your iPod software, first download the latest iTunes software.
Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
Restore
To restore your iPod nano (2nd generation):
Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore your iPod:
Make sure you've reinstalled the latest version of iTunes.
Open iTunes, and then connect your iPod to your computer.
After a few moments, it will appear in the Source list in iTunes.
Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Mac Book Mac OS X (10.4.8) -
Ipod won't turn on and computer won't reconize
my 80gp replacement ipod that i had for 1-2 days just all of a sudden wouldn't turn on and when i try to connect it to my computer the ipod won't connect to my computer. it is almost like the ipod isn't even connect to the computer. need help on this if any body know what to do it would be very appericated
I've had my 120GB iPod since Christmas and it just happened to me now. I put it into my friend's iPod dock because she was complaining it wasn't working, and I wanted to see if it would work for other iPods. My iPod showed the charging screen, then promptly shut off.
Hope this problem gets fixed or recognized soon, I don't want to have to switch to CDs in my car again! -
My iPod isn't charging. cauas on red so i took it and plugged the charger in the iPod i took a nap for 2 hours and woke up went to get my iPod and it is still on red which ***** cause we are going n a road trip i checked the charger and no shortage no bends and be aware it says it is charging but its not help?????
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My cousins ipod won't turn on at all. we tried charging it and rebooting it nothing will work
My cousins ipod won't turn on tried charging it and rebooting it nothing happens
Hi jenney18,
If you are having issues with an iPod Touch that isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
Help! My Ipod isn't responding to anything :-/ any ideas on what to do?
My Ipod isn't responding to anything. I was listening to it and then I stopped listening to it. Two hours later I tried to turn in on and it wasn't turning on. I checked to see if the hold was on, I tried holding the center button for 10 seconds. I also just charged it last night so it had full a battery. I also plugged it into my computer and it's not registering it at all. The screen is just black. I already know that i can change it to disk mode or whatever, but I can't because it won't respond to anything! Please help! I really need my Ipod! Thanks!
Try sliding the switch/hold back and forth a couple times, and then reset it 3 or 4 more times (in a row). And if that doesn't do anything, you might just have to take it to your local apple store!
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The ipod isn't charging and just shows an apple.
The ipod isn't charging for some reason. I can see the charge battery on screen but it's not flashing or anything. I've been charging it for a while and nothing is happening, after a while shows an apple on screen and that's all. It won't show up on itunes either for me to remove or add songs to it. We have other ipods that are working from the same power cord, so I know it's not that. I have also turned off the ipod and back on again with no change. Please help.
Thanks. KTry here:
iOS: Not responding or does not turn on -
My ipod touch 3g turns on but doesn't have any icons. What do I do?
My ipod touch 3g turns on, has the display picture, but doesn't have any icons. What do I do? No safari, music, videos, app store, itunes, no apps at all! I've tried restoring it, but it tells me "the ipod could not be restored. This device isn't eligible for the requested build". It won't let me do anything. Goes back to the empty screen and search. HELP!!!
The Apple article listed at the bottom of this post states:
Cannot be restored. This device is not eligible for the requested build: If you receive this error, you likely do not have the latest version of iTunes installed. Check http://www.apple.com/itunes/download/ for the latest available version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. Downgrading to a previous version is not supported.
From:
http://support.apple.com/kb/TS1275 -
I have misplaced my ipod 4th gen. It has no battery or find my ipod isn't on I'm not 100% it doesn't have wifi but I don't think it does. If anyone can help I will be very great full. Thank you.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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