My ipod isnt appearing on my computer or on itunes

i am connecting my cable onto my computer and ipod but my ipod doesnt seem to have any reaction nor my computer or itunes. i know my charger is working because when i turn off my ipod and connect the charger to it, it turns on but it doesnt seem to show up on my computer. what can i do?

Try these suggestions:
iOS: Device not recognized in iTunes for Windows

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    http://support.apple.com/kb/ts1369
    Thanks for using Apple Support Communities.
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