My iPod isnt connecting to iTunes

this is my father's iPod and we have 2 separate computers.
here's what ive done so far.
i tried plugging his ipod into my computer. it didnt show up. my own ipod did show up so it wasnt a physical connection problem. i took the ipod to the apple store where it connected just fine. i also realized i should've tried connecting it to my dad's computer instead of mine. oh well. anyway so they erased the ipod in case that was the reason the connection wasnt showing.
tried plugging it into dad's computer right now. not connecting. it does at least say do not disconnect on the ipod, which it wasnt before the apple store when i was plugging it into my computer (it was indeed getting recharged, but the dont d/c never came). but its not showing up in  itunes.
help!
thanks
daanish

Are you plugging it into a high powered USB 2.0 port on his PC?  Have you worked all of the suggestions in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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