My ipod isnt responding its frozen on the lock screen. ive restarted it and restored it but it still wont work.

ive restarted it many times. it wont unlock and it wont respond if anyone could help that would be great. thanks.

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

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My ipod 5th generation is frozen on the lock screen and i tried restarting it 4 times and it continued to get stuck what do i do

My iPod 5th generation is stuck on the lock screen and I tried restarting it 4 times and it continues to get stuck on the lock screen. What do I do.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 4g just went to a white screen. ive tried home and sleep buttons but most of the time it takes a screenshot please help me what do i do

i cant seem to get it into dfu mode and. and on top of that its locked and there is no possible way of me getting the passcode

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT5731 How do I make my Ipod touch work? When I try to purchase songs it ask me for my apple ID password it tells me its wrong. I have reset it and changed it but it still wont work. Help!!

Somebody Please help me to get my stupid Ipod to let me download music I just put a 15 dollar card on. I don't want to waste it.

Can you go to Settings>iTunes and App Store and signout and sign back in?

I received an update for IOS72 tonight. My phone has now frozen with the message connect to I tunes and I have done this, still wont give me any sevice and message staying on my phone

I received an update for IOS7 2 tonight. I followed instructions on my phone to connect to my I tunes. My phone is now static and still displaying this message

Hi there Jan 99,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

HT1212 my iphone is frozen on the lock screen and will not let me enter my passcode, I have held the home button and power button for up to 1 minute and plugged it up to itunes because its locked it wont work? i need help

i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

My ipad 2 wont turn on, its just a blank screen. I have had it charging but it still wont turn on. It also isnt being recognised by itunes.

My ipad 2 wont turn on, its just a blank screen. I have had it charging but it still wont turn on. It also isnt being recognised by itunes. I have updated itunes and everything. it doesnt even say its charging or connecting to itunes, its just a black screen. ive tried pressing down on the buttons but nothing happened.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

My nano has boxes around its icons and I can't slide to the left or right. I've tried resetting and restoring it but nothing seems to work. What do I do?

My nano has boxes around its icons, even the around the time. When I tap into my Songs or Now Playing, I can't get out because I can't slide either to the left or to the right. It appeared after I transferred some songs from my iPod to iTunes. I've tried resetting and restoring it but nothing seems to work. HELP.

And the voice over's activated and it tells me to double tap things to select them.

When i press the on/off my ipod show me the lock screen only half second and goes black.

When i press the on/off my ipod show me the lock screen only half second and goes black.
I try again and works normally. Sometimes do that.
What Happens?

Try the standard fixes:
- Reset. Nothing will belost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

My iphone 5c is frozen on the lock screen with a text message, I can't swipe it to unlock it. What do I do?

My iPhone 5c is frozen on the lock screen with a text message on it. When I try and swipe the screen it sticks about halfway through the swipe. What do I do?

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled

My sons ipad2 has just frozen on the lock screen.

Please help! My sons ipad2 has kind of frozen on the lock screen. If I press the slide to unlock a white box appears around it and a voice says unlock but nothing happens. Also if I press the time it will say the time and show the white box but again nothing happens. I have tried to reset it multiple time with no joy.
I have also connected it to iTunes to restore it but it say that I have to turn off the find my ipad app, which of course I can't as I can't get past the lock screen and I have also tried to update it, however as my son has only a limited amount of space it won't let me do that either. I hope someone can help and thank you in advance for trying.

Hi Scarecrow1400, thank you for trying to help this evening. I eventually came across an article about ipad recovery mode and on the second attempt was able to restore the ipad to factory settings which obviously bypasses the 'where my ipad' feature. So, for now it's fixed :-) thanks again and I hope you have a great new year.

My iphone is frozen on the lock screen

My Iphone wont turn off and is frozen on the lock screen. id do a hard reset but my home button is broken. what do i do?

Connect it to iTunes and see if you can restore it.

My iphone 4 is enlarged and frozen on the lock screen...what can I do?

My iphone 4 is enlarged and frozen on the lock screen...It will not let me do anything! Please help!!

You have Zoom on... double tap with three fingers to turn it off. Go into Settings > General > Accessibility to disable it.
If that doesn't work...
Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

I understand that Firefox is no longer working on your Windows Tablet. The development of Metro did stop and has been discontinued. However what version were you on before this started to happen?

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

My ipod isnt responding its frozen on the lock screen. ive restarted it and restored it but it still wont work.

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